Wendy's
1501 N Broad St, Tazewell
(423) 919-9885
Recent Reviews
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There was very little parking available (I had to drive around twice. I met with friends and we had to sit outside. There was a group of people (some employees) outside too and they were talking loud and talking about very inappropriate conversations.
Atmosphere: 2
Food: 4
Service: 3
No napkins, no straw,, and when asked about it it's in the bag ,makes 3 times now.....no excuse
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Great environment and very fast service. Workers are also very friendly/helpful.
Atmosphere: 5
Food: 5
Service: 5
Drive thru very slow
Atmosphere: 1
Food: 3
Service: 1
This sounds so petty I know but still. What’s the point of offering pick up service through door dash if I’m not allowed to come through the drive thru. Every single fast food restaurant I order pick up through allows me to go through the drive thru, show them my phone and I confirm my order for them and they give me my food. But not at Wendy’s you have to go in and get it. Like no it’s not hard for me to stop and park and come in, but still that’s the point of a drive thru. And if you say it’s because people are stealing door dash orders don’t get me started. I have to show you and confirm infront of you if you have and issue with orders being stolen it’s because the employees aren’t confirming like they are supposed to be. Don’t take away a service from customers because your employees can’t do the right thing.
Atmosphere: 1
Food: 4
Service: 1
Ur welcome
Atmosphere: 5
Food: 5
Service: 5
Worst Wendy’s I’ve had. 1 sign said FYI we have no lettuce. Ok but grocery store within walking distance. 2 French fries cold and hard. 3 hamburger overcooked and dry, one tomato ( the butt end) size of ping pong ball around, small dab of catchup and mayonnaise. Large root beer was flat and didn’t taste anything like a root beer, I dumped it out! I’m regular Wendy’s customer. First time to this location.
Atmosphere: 1
Food: 1
Service: 4
New place at the time worse Wendy's I've ever been to been there 4 times only one of those were ok not good wouldn't recommend
Atmosphere: 5
Food: 1
Service: 3
placed a doordash order for over $30 they said they did not have it. Offered no solution to help resolve. had to contact doordash for them to call the store but the store would not answer the phone. VERY POOR CUSTOMER SERVICE!
Atmosphere: 1
Food: 1
Service: 1
Fast service and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spent 25 dollars on food got home and didn’t end up getting neither burgers just fry’s you guys really need to consider who you let work night shift
Atmosphere: 2
Food: 1
Service: 1
Placed an order for chicken Asiago, I got american,paid the higher price instead of being given the chance to choose the lesser priced sandwich.
These are the cheese fries they’re going to charge you extra for. This Wendy’s used to be my favorite spot in this little town but recently the quality of their food has god down hill a lot. After this, I’m done giving them more chances.
Food: 2
Excellent service at drive thru
Atmosphere: 5
Food: 5
Service: 5
**ATTN MANAGEMENT**
Your Store/Place is a Joke! They spend more time on their phones and kissing in the freezer rooms than they do helping customers and making food! Drive thru took 25 minutes for 1 combo meal…. Forgot the fries….. went back inside and had to WAIT 20 minutes!?!? JUST FOR SOMEONE TO COME UP TO THE FRONT!!! Absolutely unprofessional and ridiculous.
Atmosphere: 1
Food: 3
Service: 1
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