Pizza Hut
7955 E Lamar Alexander Pkwy, Townsend
(865) 448-6676
Recent Reviews
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I've visited this location e times! Always super nice! Even though they are understaffed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Meat Lovers Pizza, Breadsticks, Supreme Pizza
We took the pizza to go but the hometown pictures made the place nice. It was nice to be treated well by the staff. No problems with our personal pan pizzas.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sides, Personal Pan Pizza
The gal working tonight was a SUPERSTAR! I think she may be the new Manager, but she was by herself AND only had use of one of her arms, because the other was in a cast. She was about an hour behind on orders but remained so professional & positive! She lives 1 1/2 hours away from the restaurant & had to close & then get up & open & close tomorrow. It’s SOOOO hard to find people to work these days & even harder to find, dedicated people like this amazing gal! Whatever she is getting paid she deserves double! Many people would have walked out having to do what she did tonight! My order was still handled with care & quality even though she was under extreme pressure! Please give them your business & your grace if they run behind on your order & appreciate people like her who are doing their best to take care of you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Marinara
Did a online order whent to pick it up stud at the carnter for 30 minutes workers looking at me and no one came to the front left and went next door
Not bad
They charge for everything including crushed peppers, ketchup etc.. and food is expensive too.
Atmosphere: 3
Food: 4
Service: 2
Very fresh and hot pizza. Ordered on site and was ready within 15 minutes.
Atmosphere: 5
Food: 5
Service: 5
Bing sign that reads "dining room open". What a joke. Soda machine out of order. No ice. Non sides. No salad. One medium thin crust pizza and a bottle of water was $23. No thanks Pizza Hut. This place is a joke. The legacy is gone.
Atmosphere: 1
Food: 2
Service: 1
Amy was awesome!
Atmosphere: 5
Food: 5
Service: 5
Clean and inviting food place. Ordered two personal pizzas to go. “If you will give me about 13 minutes I will have that ready for you.” Nice and comfortable places to sit down and wait. Got food in time stated. Worker disappeared. I needed peppers. “Hello?” No answer. No peppers on counter(s). Oh, well. Took food home. Smells great! Tastes great also. Yay!
Recommended dishes: Personal Pan Pizza
Restaurantji Recommends
The pizza was great. We came in and ordered, and it didn't take long.
Atmosphere: 5
Food: 5
Service: 5
No table service
Atmosphere: 3
Food: 5
Service: 2
Pizza was good. No fountain drinks and they were out of non diet colas. Place really is focused on carry out and delivery. It was clean but atmosphere was uninviting. No table service.
Atmosphere: 3
Food: 5
Service: 4
Love this Pizza Hut in Townsend. Such a friendly staff. Ordered and waited to pick up. Food was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Boneless Wings
7/26/24 Walked in to order breadsticks to go about 8:15pm. Girl said they were NOT taking any orders. I thought she was joking but nope. We walked outside and called in the order and they told us 15 minutes. We asked why she wouldn’t take our order before when they didn’t close until 10. She said they were behind on orders. She was rude. I wish Townsend would get more eating options. This was not the first time we had a bad experience there. Probably will drive to Pigeon Forge for something better next time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breadsticks
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