Subway
7811 E Lamar Alexander Pkwy, Townsend
(865) 448-6909
Recent Reviews
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Grabbed Subway for a late evening, easy supper. Had half for supper and half for lunch the next day. Guys behind the counter were friendly.
Atmosphere: 5
Food: 5
Service: 5
Im a New Yorker vacationing in Townsend Tennessee and decided to stop in Subway thats something mom and I enjoy one of our favorites. So anyways I have a tracheomty and have a service dog and the so called manager was giving me a hard time. She was brown hair glasses very nasty. Not only did she have issue with me but the next customer. As quiet as the town is why is she running out all her customers as long as she is there you gonna lose business. Also the one lady that was from another store was great and get apologizing to me. Also the blonde headed boy with the hickeys on his neck goes to wait on a customer who in the right mind would put gloves on and put your hair behind your ears. Not attracted.
Sandwiches were made fresh and made correctly and not messy. Great place to grab Sandwiches and take them to Smokey Mountain National Park.
Atmosphere: 4
Food: 4
Service: 5
We went to eat their and we do not eat meat and when we requested the guy who works their to change the gloves and make the order because he was making the orders with the same gloves and he didn’t changed his gloves for the order and excused it with the hot weather inside the building and said it will take foreaver to change them !!!
Atmosphere: 1
Service: 1
Bless their hearts. They tried really hard. Major issues with their technology. Food was fine. Just very chaotic.
Atmosphere: 2
Food: 4
Service: 3
Every table dirty. Visible crumbs on the entire floor. Bathrooms were so gross we threw out our food and left after seeing them. Employees just sitting in the back instead of cleaning the lobby while there were no customers. I should have just waited in the long line at Burger Masters.
I was a bit hesitant about stopping here after reading previous reviews but we had a great visit. We had just arrived and just wanted to get a quick sandwich. There only appeared to be 2 employees but the young lady who served us was very friendly. We had a nice little chat about recent travels and she was very nice. The food was good but by 8 pm they were out of meatballs so I didn't get the meatball sub I wanted but the turkey was good!
Atmosphere: 5
Food: 4
Service: 5
What kind of pizza joint closes at 8pm on a Friday night? This one apparently. They are notorious for closing without notice at odd hours. Now, perhaps there was an emergency, or maybe the owner doesn't want to pay a living wage, or some other reason. This isn't the first time this place burned us, but it will be the last.
Atmosphere: 1
Food: 1
Service: 1
Sign and website shows 10 pm, showed up at 9:35 and the door was locked. The employees were literally standing at the counter staring at us. If you're closed then why are you still there sucking up the Timeclock?
I work close in proximity to this establishment and so it is my go to at work lunch spot. The service is usually good, i know majority of the workers here by face however the person in reference of this review i had never seen before. I came in after my morning shift, and changed my clothes while making my online order as i routinely do. By now all the regular employees know my name.
I heard the online order come in on their system and i heard when the attendant said she is not going to make it as she had people in the store which is understandable however, isn’t the food industry a “first come first serve” industry? So if my order is in, then my order should be made in the line orders come in regardless if they’re made in store or online right?
I guess she obviously didn’t realize that i was in the store while the order came in and heard when she deliberately made me wait for 20 minutes while she served everyone except me due to my order being online which means i already paid and i would think that mine comes first since my money was already received but i digress.
Considering I am typing this before i get my meal, it will be quite interesting the look i get when she places it down and i go to collect it. Especially considering im pretty sure she knows i heard when she decided to make me wait 20 minuyes simply because patrons came in store.
Should’ve probably selected to leave a cash tip😅
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Signs and website says they open at 9am. Went by at 935am and doors where locked. Store hadn't opened yet.
They closed 20 minutes early, gave us dirty looks when we started to head in and stayed in the back with the front door locked until we left.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff
Atmosphere: 4
Food: 5
Service: 5
The folks that work here are amazing and the food was very good.
Atmosphere: 5
Food: 4
Service: 5
Wonderfully friendly staff
Atmosphere: 5
Food: 5
Service: 5
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