If you use a credit or debit card, stripe goes towards the green dot. Have your five year old insert and remove card. This reader was designed for them.Again stripe towards green dot. Tell your sign builders thanks for being stupid. Let people stick the card in the wrong way all day long..
PS Thanks for the reply.This poor designed card reader makes it difficult to use a card.
A customer really should not have to hand their card to anyone to disappear with..Also it prohibits a customer from leaving a tip for the server using a card, and forces the server to make 2 additional trips inside. If someone installed a READABLE decal near the card slot, showing which direction to insert the card half the battle would be over. By the time you insert the card in multiple directions, it times out and the system wont take payment. One almost has to be a contortionist, with tiny fingers, to use the card reader, I chatted w one of your managers about it and was advised we know and " corporate never listens". Why not make it user friendly for everyone's benefit. especially your servers getting cheated out of tips due to a your suppliers ignorance....even the hieroglyphics near the reader doesnt really make sense for card insertion...
Atmosphere: 5
Food: 3
Service: 4
Billy Stinson
Went to multiple screens and they are not working everything else was great besides that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
whit!
Great experience!
Atmosphere: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Onion Rings, Corn Dog
stacey nix
Ordered a chicken club toaster. The chicken was old and soggy after waiting 15 minutes
Atmosphere: 1
Food: 1
Service: 3
Sherrie Thomas
That stupid sound they've added when you push the red button is enough to keep me from ever going again!
Atmosphere: 1
Food: 5
Service: 5
Dean Drake
Breakfast burrito was tasty
Atmosphere: 3
Food: 4
Service: 4
Luke Vihon
Car hops are always great to deal with. What's not great is all the POS screens for the car stalls are broken.
Atmosphere: 3
Food: 3
Service: 1
Kevin Cook
Two hamburgers with tots and a drink are just shy of $25 now. You’d think the hamburgers would at least be warm. Come on folks. Do better than that.
Atmosphere: 3
Food: 1
Service: 5
Kathy Cournoyer
I am going to advise people to not waste their money at the one on East Lincoln Street in Tullahoma TN, unless you like your hot food over cooked and burnt,or having it taste like it's been sitting on the counter all day.
Atmosphere: 2
Food: 1
Service: 2
Richard Pitt
Perfect across the board. Gr8 service, prompt delivery of hot food & porations were bigger than other sonics I have visited.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breakfast Toaster, Honey BBQ Boneless Wings, Jr Deluxe Cheeseburger, Chicken Nugget, Hot Dog, Burger, Fries, Breakfast Burrito, Sandwich, Strawberry, Double Cheeseburger, Vanilla Ice Cream Cone, Corn Dog
Why have an app???? Updated review 7/12/2024. Ordered and paid for food 20 minutes prior to scheduled pick-up time. After arrival at the scheduled pickup time and checking in. I sat there for 8 minutes when suddenly the menu screen changed to "your order is in the kitchen." As a server walked by questioning everyone if they were someone named Daniel and if they had placed a web order. I responded that I was Bob, I had placed a web order nearly 30 minutes ago and would she cancel the order and refund my money as they had now made me late for work. If the food is not going to be prepared until customer arrival; Why pre-order? Why pre-pay? Why schedule an arrival time? What use is your app? I can easily pull up and press a button, give an order, and pay for it while I wait. Pathetic.
Good food fast service. Lost two stars on this review. See pictures for reason. After a couple of years, they have earned back the two stars I took away from them, hard work and probably new staff paid off for them.
Atmosphere: 2
Food: 1
Service: 1
Brandy Stephens
Food is usually good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jr Deluxe Cheeseburger, Tots, Fries
Will Tay
Service is always good and food very consistent occasionally they mess up something but usually solid service and good food. Occasionally the machine that accepts cards is hard to use and the tip screen touch screen is jacked up but no huge deal.
Atmosphere: 4
Food: 4
Service: 5
Bob Lester
COME HERE! They put kibble out for the kitties NOTHING is better than pulling up to half priced slushies and getting to watch a kitty munch. Also the new fries are ?✨ so glad they got rid of the soggy salty fries. Always good to us sometimes they mess up the food but they are always fast and never fuss about replacing it. Free,fast,good food ??♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Fries, Strawberry
If you use a credit or debit card, stripe goes towards the green dot. Have your five year old insert and remove card. This reader was designed for them.Again stripe towards green dot. Tell your sign builders thanks for being stupid. Let people stick the card in the wrong way all day long..
PS Thanks for the reply.This poor designed card reader makes it difficult to use a card.
A customer really should not have to hand their card to anyone to disappear with..Also it prohibits a customer from leaving a tip for the server using a card, and forces the server to make 2 additional trips inside. If someone installed a READABLE decal near the card slot, showing which direction to insert the card half the battle would be over. By the time you insert the card in multiple directions, it times out and the system wont take payment.
One almost has to be a contortionist, with tiny fingers, to use the card reader, I chatted w one of your managers about it and was advised we know and " corporate never listens".
Why not make it user friendly for everyone's benefit. especially your servers getting cheated out of tips due to a your suppliers ignorance....even the hieroglyphics near the reader doesnt really make sense for card insertion...
Atmosphere: 5
Food: 3
Service: 4
Went to multiple screens and they are not working everything else was great besides that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Great experience!
Atmosphere: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Onion Rings, Corn Dog
Ordered a chicken club toaster. The chicken was old and soggy after waiting 15 minutes
Atmosphere: 1
Food: 1
Service: 3
That stupid sound they've added when you push the red button is enough to keep me from ever going again!
Atmosphere: 1
Food: 5
Service: 5
Breakfast burrito was tasty
Atmosphere: 3
Food: 4
Service: 4
Car hops are always great to deal with. What's not great is all the POS screens for the car stalls are broken.
Atmosphere: 3
Food: 3
Service: 1
Two hamburgers with tots and a drink are just shy of $25 now. You’d think the hamburgers would at least be warm. Come on folks. Do better than that.
Atmosphere: 3
Food: 1
Service: 5
I am going to advise people to not waste their money at the one on East Lincoln Street in Tullahoma TN, unless you like your hot food over cooked and burnt,or having it taste like it's been sitting on the counter all day.
Atmosphere: 2
Food: 1
Service: 2
Perfect across the board. Gr8 service, prompt delivery of hot food & porations were bigger than other sonics I have visited.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breakfast Toaster, Honey BBQ Boneless Wings, Jr Deluxe Cheeseburger, Chicken Nugget, Hot Dog, Burger, Fries, Breakfast Burrito, Sandwich, Strawberry, Double Cheeseburger, Vanilla Ice Cream Cone, Corn Dog
Restaurantji Recommends
Sonic always has good fast food
Atmosphere: 3
Food: 4
Service: 3
Why have an app????
Updated review 7/12/2024.
Ordered and paid for food 20 minutes prior to scheduled pick-up time. After arrival at the scheduled pickup time and checking in. I sat there for 8 minutes when suddenly the menu screen changed to "your order is in the kitchen."
As a server walked by questioning everyone if they were someone named Daniel and if they had placed a web order. I responded that I was Bob, I had placed a web order nearly 30 minutes ago and would she cancel the order and refund my money as they had now made me late for work.
If the food is not going to be prepared until customer arrival;
Why pre-order?
Why pre-pay?
Why schedule an arrival time?
What use is your app?
I can easily pull up and press a button, give an order, and pay for it while I wait.
Pathetic.
Good food fast service.
Lost two stars on this review. See pictures for reason.
After a couple of years, they have earned back the two stars I took away from them, hard work and probably new staff paid off for them.
Atmosphere: 2
Food: 1
Service: 1
Food is usually good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jr Deluxe Cheeseburger, Tots, Fries
Service is always good and food very consistent occasionally they mess up something but usually solid service and good food. Occasionally the machine that accepts cards is hard to use and the tip screen touch screen is jacked up but no huge deal.
Atmosphere: 4
Food: 4
Service: 5
COME HERE! They put kibble out for the kitties NOTHING is better than pulling up to half priced slushies and getting to watch a kitty munch. Also the new fries are ?✨ so glad they got rid of the soggy salty fries. Always good to us sometimes they mess up the food but they are always fast and never fuss about replacing it. Free,fast,good food ??♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Fries, Strawberry
Loading...