Finally, a new Pizza Hut in the same place is being built, beginning on 8-09-2023!
Sabrina Hopkins
I will never order from pizza hut in this town again food was terrible. What kind of people are you hiring.
christopher smith
Terrible management and service…I am new to the are and Each time I have ordered (3tines) there has been several issues with each order. From missing or wrong product to a few out of place stale ingredients that were not supposed to even be in that item. As well as a promised delivery time of 28 minutes that was well over a hour not once, but twice. Just for fun I after my food was delivered so late …. I looked to see what the eta delivery time was. Yes, still 28 minutes lol. Basically they just want you to order and it will get there when they feel like it and you can only hope it is somewhat edible or close to what it is supposed to be. I am surprised it is only a 3.5 rating…. On my experience it is 0.5 and I will never order from them again…. I had old stale pasta mixed in with chicken wings … nasty and gross and can only imagine how bad it really is in that kitchen
Lindsey Wells
This place had seriously gone down hill! Look at this hair in our chicken! So nasty!I did call and they are giving us a credit but this is unacceptable especially if you have longer hair. Guys use a hair net when working with peoples food!
Chris Smith
Nasty and disgusting food , terrible service…most of the positive reviews are fake or people who are doing damage control…read the 3 star and below reviews…. They are all the same issues and they might poison someone someday if not already
C Hall
Horrible. Noone washed their hands. I was afraid to eat here. Pizza was horrible tasteing. Do NOT recommend
Kerri Harmond
Pizza is usually good but sometimes is rushed and you can tell it has been pulled from the oven way to early. This pizza hut has definitely seen its better days and really has become an eye sore to our small little town. Of course the experience of being able to just sit down and enjoy your pizza fresh from the oven has been taken away due to closing the dining option. This establishment really needs to be torn down and replaced with a new building before the next high winds blow through and decides to do it first :) come on Winchester pizza hut it's time for a fresh start. We make the extra drive to the mountain just so we can enjoy being able to sit and enjoy pizza straight from the kitchen.
Change Orderz
Would not deliver 4 miles away very dissapointed but Papa John's had no problem and was great!
Josh Campbell
I was on the fence about this location since the last time I ordered food there. The employees were not exactly what one would call friendly, nothing there looked clean (including them), and my food was late. But hey, everyone and every place had a bad day, right? So I gave them another chance today, and the experience was far worse. They were rude, basically calling my wife a liar, she had to insist on getting stuff she had paid for, there was confusion about when our food would be/was done, and they packaged our Cinnamon Sticks with our Cheese Sticks. This location is definitely one to avoid. I only gave it one star since I couldn't give it half, or zero.
Michelle Jones
Ordered my pizza at 5:13. It didn’t show up till 6:17 even tho the app said it would be delivered by 5:45. Very disappointed after a long day at work to come home to that.
Horrible. Noone washed their hands. I was afraid to eat here. Pizza was horrible tasteing. Do NOT recommend
Kaylee
Depending on who is working and who is cooking in order to get great hot fresh pizza! Hate they took the salad bar out!
Leah H.
It was an hour before close, and they locked the doors as soon as we got out of the truck. As we were leaving, they unlocked them. It was rude. They could have just told us they were closing instead of locking the door!
Lee Herring
My order was correct. When we ordered last week it was not good. We never give up after a single bad order (humans make mistakes). Tonight was perfect.
Hannah Chandler
The pizza was not given enough time to cool before it was delivered, when we attempted to pull pieces apart for ourselves and our daughter it turned into an ugly mess
Finally, a new Pizza Hut in the same place is being built, beginning on 8-09-2023!
I will never order from pizza hut in this town again food was terrible. What kind of people are you hiring.
Terrible management and service…I am new to the are and Each time I have ordered (3tines) there has been several issues with each order. From missing or wrong product to a few out of place stale ingredients that were not supposed to even be in that item. As well as a promised delivery time of 28 minutes that was well over a hour not once, but twice. Just for fun I after my food was delivered so late …. I looked to see what the eta delivery time was. Yes, still 28 minutes lol. Basically they just want you to order and it will get there when they feel like it and you can only hope it is somewhat edible or close to what it is supposed to be. I am surprised it is only a 3.5 rating…. On my experience it is 0.5 and I will never order from them again…. I had old stale pasta mixed in with chicken wings … nasty and gross and can only imagine how bad it really is in that kitchen
This place had seriously gone down hill! Look at this hair in our chicken! So nasty!I did call and they are giving us a credit but this is unacceptable especially if you have longer hair. Guys use a hair net when working with peoples food!
Nasty and disgusting food , terrible service…most of the positive reviews are fake or people who are doing damage control…read the 3 star and below reviews…. They are all the same issues and they might poison someone someday if not already
Horrible. Noone washed their hands. I was afraid to eat here. Pizza was horrible tasteing. Do NOT recommend
Pizza is usually good but sometimes is rushed and you can tell it has been pulled from the oven way to early. This pizza hut has definitely seen its better days and really has become an eye sore to our small little town. Of course the experience of being able to just sit down and enjoy your pizza fresh from the oven has been taken away due to closing the dining option. This establishment really needs to be torn down and replaced with a new building before the next high winds blow through and decides to do it first :) come on Winchester pizza hut it's time for a fresh start. We make the extra drive to the mountain just so we can enjoy being able to sit and enjoy pizza straight from the kitchen.
Would not deliver 4 miles away very dissapointed but Papa John's had no problem and was great!
I was on the fence about this location since the last time I ordered food there. The employees were not exactly what one would call friendly, nothing there looked clean (including them), and my food was late. But hey, everyone and every place had a bad day, right? So I gave them another chance today, and the experience was far worse. They were rude, basically calling my wife a liar, she had to insist on getting stuff she had paid for, there was confusion about when our food would be/was done, and they packaged our Cinnamon Sticks with our Cheese Sticks. This location is definitely one to avoid. I only gave it one star since I couldn't give it half, or zero.
Ordered my pizza at 5:13. It didn’t show up till 6:17 even tho the app said it would be delivered by 5:45. Very disappointed after a long day at work to come home to that.
Restaurantji Recommends
Horrible. Noone washed their hands. I was afraid to eat here. Pizza was horrible tasteing. Do NOT recommend
Depending on who is working and who is cooking in order to get great hot fresh pizza! Hate they took the salad bar out!
It was an hour before close, and they locked the doors as soon as we got out of the truck. As we were leaving, they unlocked them. It was rude. They could have just told us they were closing instead of locking the door!
My order was correct. When we ordered last week it was not good. We never give up after a single bad order (humans make mistakes). Tonight was perfect.
The pizza was not given enough time to cool before it was delivered, when we attempted to pull pieces apart for ourselves and our daughter it turned into an ugly mess