Uber Eats needs to remove BR from the app. Clearly there is no communication on what is unavailable on the menu. This is the 3rd time ordering something that shows available then after the driver sits there 30 minutes they say they don’t have that item smh. Then mark it unavailable! We will never order from BR again.
Service: 1
Justin Strickland
What’s the point of online ordering or even in store ordering if you are never going to have the flavors advertised online in stock. I’m sick of the same old thing every time. Can’t wait for Braums to open, gonna take all their business. Franchise owner should just pull out and let the building be used for something better.
Atmosphere: 1
Food: 1
Service: 1
Neha Pathak
Very nice staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
Travis Davison
I don't know what's going on at this location but every single time that I've picked up online orders from here there always seems to be some type of problem. They're always out of something or some other type of problem. Let's get some organization going in this place...
Atmosphere: 1
Service: 1
Rosemary Reyes
I came here to pick up a doordash and the girl with the speech problem told me she couldn't do my order. First she asked if it was for another name so I showed her my phone to confirm the order n she says she can't make it so I confirmed back to her to make sure I understand correctly and as I walked off she tells me "have a good day" in a sarcastic way n starts laughing immaturely. Very unprofessional n disrespectful.
Susan Woodward
I drove 30 minutes to Abilene so I could purchase several quarts of hand packed ice cream for an event. Arrived at 10:30 am and was told that they couldn't sell me any ice cream because they hadn't pulled it from the cooler yet. There were 3 people working, no one else in the store, and one person in the drive thru. Very sad and unacceptable.
Josiah Hardin
The place was great, from what I saw...and thanks to the lady who made the "Mocha Cappuccino Blast"...it was
Atmosphere: 5
Food: 5
Service: 5
Esther Enriquez
I guess they have a contract with Uber and well if you pick up an order let's say a banana split like Baskin-Robbins may have been known for they don't have any of that stuff that they want for banana split that they ordered so I don't know why it's on the menu and the girl is just sitting there on the counter leaning on the counter like there's nothing else
Atmosphere: 1
Food: 1
Service: 1
Rhyme Slaya
I came here to pick up a doordash and the girl with the speech problem told me she couldn't do my order. First she asked if it was for another name so I showed her my phone to confirm the order n she says she can't make it so I confirmed back to her to make sure I understand correctly and as I walked off she tells me "have a good day" in a sarcastic way n starts laughing immaturely. Very unprofessional n disrespectful.
Got large strawberry banana almost 10 bucks which should have got half gallon blue bell and bananas for same price and be able to taste the flavor ONLY good thing unlike others U can actually drink there's but they only used very little ice cream couldn't really taste nothing
Anthony Villanueva
Horrible customer service
Lee Tudor
Great ice cream
Travis Willey
Seemed like really good people, it did take a long time, and me going back to the counter several times to get all we ordered, but they were nice.Good coffee, and Expresso
Nicole
Horrible customer service. They made three of the four things we ordered them started making other orders after ours. Leaving the kids stuff to melt complete while waiting for the rest of our order. Then got an attitude when we asked why they hadn't made ours yet but we're making other people stuff. The place was also dirty. Rude employees & dirty location. I'll do without next time.
Coconut my favorite 🤩
Uber Eats needs to remove BR from the app. Clearly there is no communication on what is unavailable on the menu. This is the 3rd time ordering something that shows available then after the driver sits there 30 minutes they say they don’t have that item smh. Then mark it unavailable! We will never order from BR again.
Service: 1
What’s the point of online ordering or even in store ordering if you are never going to have the flavors advertised online in stock. I’m sick of the same old thing every time. Can’t wait for Braums to open, gonna take all their business. Franchise owner should just pull out and let the building be used for something better.
Atmosphere: 1
Food: 1
Service: 1
Very nice staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
I don't know what's going on at this location but every single time that I've picked up online orders from here there always seems to be some type of problem. They're always out of something or some other type of problem. Let's get some organization going in this place...
Atmosphere: 1
Service: 1
I came here to pick up a doordash and the girl with the speech problem told me she couldn't do my order. First she asked if it was for another name so I showed her my phone to confirm the order n she says she can't make it so I confirmed back to her to make sure I understand correctly and as I walked off she tells me "have a good day" in a sarcastic way n starts laughing immaturely. Very unprofessional n disrespectful.
I drove 30 minutes to Abilene so I could purchase several quarts of hand packed ice cream for an event. Arrived at 10:30 am and was told that they couldn't sell me any ice cream because they hadn't pulled it from the cooler yet. There were 3 people working, no one else in the store, and one person in the drive thru. Very sad and unacceptable.
The place was great, from what I saw...and thanks to the lady who made the "Mocha Cappuccino Blast"...it was
Atmosphere: 5
Food: 5
Service: 5
I guess they have a contract with Uber and well if you pick up an order let's say a banana split like Baskin-Robbins may have been known for they don't have any of that stuff that they want for banana split that they ordered so I don't know why it's on the menu and the girl is just sitting there on the counter leaning on the counter like there's nothing else
Atmosphere: 1
Food: 1
Service: 1
I came here to pick up a doordash and the girl with the speech problem told me she couldn't do my order. First she asked if it was for another name so I showed her my phone to confirm the order n she says she can't make it so I confirmed back to her to make sure I understand correctly and as I walked off she tells me "have a good day" in a sarcastic way n starts laughing immaturely. Very unprofessional n disrespectful.
Restaurantji Recommends
Got large strawberry banana almost 10 bucks which should have got half gallon blue bell and bananas for same price and be able to taste the flavor ONLY good thing unlike others U can actually drink there's but they only used very little ice cream couldn't really taste nothing
Horrible customer service
Great ice cream
Seemed like really good people, it did take a long time, and me going back to the counter several times to get all we ordered, but they were nice.Good coffee, and Expresso
Horrible customer service. They made three of the four things we ordered them started making other orders after ours. Leaving the kids stuff to melt complete while waiting for the rest of our order. Then got an attitude when we asked why they hadn't made ours yet but we're making other people stuff. The place was also dirty. Rude employees & dirty location. I'll do without next time.
Loading...