I ordered through Uber Eats and was sent a substitution of croissants. It is NOT Ubers problem. The employee that said she was the Manager and she told me that they DON'T let the delivery driver know that they are out of an item for the delivery driver to contact the customer to see if it is ok to substitute a similar item. I know how the delivery system works and how excellent customer service works. #1: when the driver gets there and you are out of an item let the driver know #2: once you inform the driver you have them contact the customer so that the driver can find out IF it is ok to substitute the item #3: once the driver finds out if it is ok to replace the item then you make the appropriate substitution #4: when the substitution is made and the delivery is delivered you make sure that the driver apologizes on behalf of the restaurant This particular incident is NOT a reflection on Uber Eats, it is a reflection on the MANAGER of the North 1st Burger King.
Food: 1
Service: 1
David Stickney
The reason the impossible whopper has that name is because it is impossible to make a whopper without meat. They should rename it the unwhopper and maybe they will find their target market.
Atmosphere: 2
Food: 1
Service: 3
Matt Sivley
My recent visit to Burger King was great. The food was delicious and cooked just right. The service was prompt, and the staff was friendly and helpful. The atmosphere was clean and inviting, making it a pleasant experience overall. Burger King continues to deliver consistent quality, and I’ll definitely be back.
Very professional very clean nice customer service
Kid-friendliness: Play area was so clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Albert Kincaid
Employees and the managers are too busy joking around and talking behind the counter to do their jobs. Stood there waiting for a while to get my order taken then finally one of the ones talking and joking came and took my order after looking at me for 5 mins. Food sucked too.
John Dickson
A good burger worth having, but not a great place to eat it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Flame Grilled Beef, Dr Pepper
Shayna Garza
Always very friendly staff. Super clean every time and very fast service. Love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
John Wells
Always good Burgers ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Jimmi Farquhar
They were very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Shay Garza
Always very friendly staff. Super clean every time and very fast service. Love coming to this location!
Driver thru quick and efficient. Food was good. Get it before the high prices in fast food drive all the big chains bankrupt.
Atmosphere: 3
Food: 3
Service: 3
Trey Darkis
Food and service was good but beware, the drive thru itself is extremely small and narrow. I ended up with a flat tire after hitting the curb trying to leave. Whoever designed this drive thru and parking lot in general needs slapped.
I ordered through Uber Eats and was sent a substitution of croissants. It is NOT Ubers problem. The employee that said she was the Manager and she told me that they DON'T let the delivery driver know that they are out of an item for the delivery driver to contact the customer to see if it is ok to substitute a similar item. I know how the delivery system works and how excellent customer service works.
#1: when the driver gets there and you are out of an item let the driver know
#2: once you inform the driver you have them contact the customer so that the driver can find out IF it is ok to substitute the item
#3: once the driver finds out if it is ok to replace the item then you make the appropriate substitution
#4: when the substitution is made and the delivery is delivered you make sure that the driver apologizes on behalf of the restaurant
This particular incident is NOT a reflection on Uber Eats, it is a reflection on the MANAGER of the North 1st Burger King.
Food: 1
Service: 1
The reason the impossible whopper has that name is because it is impossible to make a whopper without meat. They should rename it the unwhopper and maybe they will find their target market.
Atmosphere: 2
Food: 1
Service: 3
My recent visit to Burger King was great. The food was delicious and cooked just right. The service was prompt, and the staff was friendly and helpful. The atmosphere was clean and inviting, making it a pleasant experience overall. Burger King continues to deliver consistent quality, and I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger, Rodeo Burger, Hamburger, Whopper Patty, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Classic Wrap Spicy Wrap Honey Mustard Wrap, Hash Browns
Very professional very clean nice customer service
Kid-friendliness: Play area was so clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Employees and the managers are too busy joking around and talking behind the counter to do their jobs. Stood there waiting for a while to get my order taken then finally one of the ones talking and joking came and took my order after looking at me for 5 mins. Food sucked too.
A good burger worth having, but not a great place to eat it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Flame Grilled Beef, Dr Pepper
Always very friendly staff. Super clean every time and very fast service. Love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
Always good Burgers ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
They were very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Always very friendly staff. Super clean every time and very fast service. Love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
Restaurantji Recommends
Fast and fresh
We got our food pretty fast it was busy
Atmosphere: 5
Food: 5
Service: 5
Always very welcoming greatly appreciated ?
Atmosphere: 5
Food: 5
Service: 5
Driver thru quick and efficient. Food was good. Get it before the high prices in fast food drive all the big chains bankrupt.
Atmosphere: 3
Food: 3
Service: 3
Food and service was good but beware, the drive thru itself is extremely small and narrow. I ended up with a flat tire after hitting the curb trying to leave. Whoever designed this drive thru and parking lot in general needs slapped.
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