Very efficient and timely. They always correct if there is an error. Very polite always with a smile.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Ivy
I visited this location after not dining here for several years and was very disappointed.
Customer service was unprofessional from the start. I was interrupted mid-sentence and abruptly told they hadn’t had rolls for weeks like im psychic and should of known that. Multiple employees were gathered in the lobby watching the Super Bowl instead of assisting customers. Phones rang repeatedly and were ignored while staff openly argued about answering them and made dismissive comments about the caller within earshot of customers.
The lobby was also out of tea, and staff stated they were not making more as they had “stopped making everything.” The food quality reflected the lack of care, my chicken tenders were lukewarm at best.
Overall, this experience showed a lack of professionalism, organization, and customer focus. I would not recommend this location and will not be returning.
Brett Cook
Shout-out to Jaquelyn! Very kind and helpful!
Service: 5
Trimmers Professional Landscaping
Ok, so I go here to get chickrn tenders family packs and their chicken is really great. The people are much nocer and care about you as a customer. Not like some of golden competition. They aleaus put a smile on my face and gove cash back if you pay cash
quincy b
No glove policy is bs and I got told that we all breathe the same air and replied back with you're touching everything including dirty money that only God knows where it's been and she got upset and rude and started talking over me I'll never be going back
crystal hernandez
The entire staff was so friendly. Food was fresh and brought to our table with the best hospitality.
Atmosphere: 5
Food: 5
Service: 5
Bradley Allen
Highly disappointed. Went there at 9:10 and was told they stopped serving chicken livers. With 50 minutes left until closing??
Food: 1
Service: 1
Beverly Robertson
Food was tough, warm not hot. Tea was 👍
Atmosphere: 4
Food: 3
Service: 5
Vernon Mckenzie
Why do yall charge a fee using a debit card ??Companies are not supposed to charge you a fee for using a debit card in Texas. Texas law specifically prohibits merchants from imposing a surcharge on a buyer who uses a debit card, or any similar card-based payment method, instead of cash or another option. State Law: Texas statutes, specifically Business & Commerce Code Chapter 604A, prohibit surcharges on debit card purchases. Card Network Rules: Major card networks like Visa and Mastercard also have policies that forbid surcharges on debit card payments. What to do if you are charged: If a business charges you a fee for using a debit card, it is illegal. You can report the practice or simply refuse to pay the extra fee.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Langkiet
Cashier to busy on her phone to greet anyone. 2 customers eating and we all had to listen to the cashiers loud conversation the entire time.
Chicken tenders and sides were good as always. We go hear or golden chick. This time was because the golden chick on buffalo gap road was out of tons of stuff.
Atmosphere: 4
Food: 4
Service: 4
Michael Priest
I had placed a specially cooked order and the team was happy to accommodate my very special request. The cook did an amazing job preparing the food and the manager ensured the order was cooked correctly. The lady at the register was super sweet and greeted me immediately. Great job! Great service and great teamwork . I’ll definitely return!
Atmosphere: 5
Food: 5
Service: 5
D
Host sharron is very rude and unattentive , they got my order wrong and when i brought it up to who i assume is the manager she wasnt helpful at all either...save yalls money and time go across town
Pat Fitzgerald
The cheese sticks were very hard by the time they got home but otherwise the food was good. The service was great because it was hot and ready when we arrived to pick it up.
Very efficient and timely. They always correct if there is an error. Very polite always with a smile.
Atmosphere: 5
Food: 5
Service: 5
I visited this location after not dining here for several years and was very disappointed.
Customer service was unprofessional from the start. I was interrupted mid-sentence and abruptly told they hadn’t had rolls for weeks like im psychic and should of known that. Multiple employees were gathered in the lobby watching the Super Bowl instead of assisting customers. Phones rang repeatedly and were ignored while staff openly argued about answering them and made dismissive comments about the caller within earshot of customers.
The lobby was also out of tea, and staff stated they were not making more as they had “stopped making everything.” The food quality reflected the lack of care, my chicken tenders were lukewarm at best.
Overall, this experience showed a lack of professionalism, organization, and customer focus. I would not recommend this location and will not be returning.
Shout-out to Jaquelyn! Very kind and helpful!
Service: 5
Ok, so I go here to get chickrn tenders family packs and their chicken is really great. The people are much nocer and care about you as a customer. Not like some of golden competition. They aleaus put a smile on my face and gove cash back if you pay cash
No glove policy is bs and I got told that we all breathe the same air and replied back with you're touching everything including dirty money that only God knows where it's been and she got upset and rude and started talking over me I'll never be going back
The entire staff was so friendly. Food was fresh and brought to our table with the best hospitality.
Atmosphere: 5
Food: 5
Service: 5
Highly disappointed. Went there at 9:10 and was told they stopped serving chicken livers. With 50 minutes left until closing??
Food: 1
Service: 1
Food was tough, warm not hot. Tea was 👍
Atmosphere: 4
Food: 3
Service: 5
Why do yall charge a fee using a debit card ??Companies are not supposed to charge you a fee for using a debit card in Texas. Texas law specifically prohibits merchants from imposing a surcharge on a buyer who uses a debit card, or any similar card-based payment method, instead of cash or another option.
State Law: Texas statutes, specifically Business & Commerce Code Chapter 604A, prohibit surcharges on debit card purchases.
Card Network Rules: Major card networks like Visa and Mastercard also have policies that forbid surcharges on debit card payments.
What to do if you are charged: If a business charges you a fee for using a debit card, it is illegal. You can report the practice or simply refuse to pay the extra fee.
Atmosphere: 5
Food: 5
Service: 5
Cashier to busy on her phone to greet anyone. 2 customers eating and we all had to listen to the cashiers loud conversation the entire time.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Chicken tenders and sides were good as always. We go hear or golden chick. This time was because the golden chick on buffalo gap road was out of tons of stuff.
Atmosphere: 4
Food: 4
Service: 4
I had placed a specially cooked order and the team was happy to accommodate my very special request. The cook did an amazing job preparing the food and the manager ensured the order was cooked correctly. The lady at the register was super sweet and greeted me immediately. Great job! Great service and great teamwork . I’ll definitely return!
Atmosphere: 5
Food: 5
Service: 5
Host sharron is very rude and unattentive , they got my order wrong and when i brought it up to who i assume is the manager she wasnt helpful at all either...save yalls money and time go across town
The cheese sticks were very hard by the time they got home but otherwise the food was good. The service was great because it was hot and ready when we arrived to pick it up.
Food: 4
Service: 5
All of my food was overcooked
Atmosphere: 3
Food: 1
Service: 3
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