Ordered in drive thru, was told to pull forward and wait, 20 mins past and 5 cars behind me get food and im still waiting, went inside to get refund and management had attitude about me wanting refund
Service: 1
JAZER
We thought it was a sit down. Staff was kind but food was sub par. Not worth a single visit.
Atmosphere: 2
Food: 2
Service: 3
Pennilisa Esquivel
Went to this restaurant drive thru and ordered the classic sampler which is normally my go to.. although the lasagna was a bit over cooked on the edges so much so that I couldn't cut through it with the knife and it was chewy. The Spaghetti and fettuccine Alfredo were great! I enjoy coming here hoping for a better food experience next time. Also, when pulling out to turn on Danville dr to get to the highway there are these huge trees that obstruct your vision from being able to see oncoming traffic. I hope they remove them so customers can see because it's dangerous.
Atmosphere: 5
Food: 3
Service: 5
Katie Wiggin
I love Fazolis. I drove in from San Angelo because I haven’t had a Fazolis breadstick in 6 years. As soon as I came into the Abilene restaurant, the manager, Eric, gave me a FREE breadstick while I looked over the menu. Service was excellent. My whole day was made. I had leftovers to take home (with breadsticks) to enjoy again. This was money well spent. Clean establishment and very friendly and attentive staff. Staff interacted well and politely with one another and customers alike. I can tell the employees are treated well by Eric and they enjoy their job. Overall positive interaction and experience! Absolutely will return. NOW BRING FAZOLI’S TO SAN ANGELO! Haha.
Atmosphere: 5
Food: 5
Service: 5
Adam Emley
Quick and tasty
Atmosphere: 5
Food: 5
Service: 5
Nathan Padilla
The food was sub-par at best. Would not recommend.
Atmosphere: 4
Food: 1
Service: 2
Christopher McCullough
The food taste is consistent. Since I order different things each time I go, I know the flavor is going to be good.
Atmosphere: 5
Food: 5
Service: 5
Rusty Castillo
Excellent food and service! The garlic shrimp add on made for delicious shrimp Alfredo. Needs to be made a permanent add on rather than for a limited time!
Barbara Carter
Went threw drive thru and a computer answered it. It didn't understand my voice, so I got frustrated and went around inside to get my order. If it wasn't for the fact my husband wanted it. I would of left
Atmosphere: 5
Food: 2
Service: 1
Jason
I stopped by with my wife and was enjoying a nice meal . A guy with indicated from his name tag was Josh. He had proper manners came by to see how we were doing. He offered if we needed more bread sticks to compliment our meal. He was very respectful. After he moved on about me and my wife spoke and feel he was professional, great attitude and made our visit that much better. Thank you!!
Been a long time sense my last visit this visit made me wonder why it's been so long good food great prices
Atmosphere: 3
Food: 4
Service: 4
Thomas Brown
Awsome customer service clean dining room fresh hot food clean restroom Nice variety of food definitely will be back this was my first time in this type of restaurant
Atmosphere: 5
Food: 5
Service: 5
Jo
The AI ordering is absolute a waste of your customers time. If you are taking my money, stop wasting my minutes at the quickest part of service. We will never order here again with this nonsensical AI.
Atmosphere: 1
Food: 3
Service: 1
joann hood
This experience was excellent! One diner was allergic to cheese and Celeste, the manager, made sure there was not a shred on her food. She was very professional and pleasant. The employee at the drive thru was so nice and and made sure our order was perfect! We will definitely be back for more delicious food and welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
David Reams
Some of the noodles in the lasagna were very overcooked! Other than that it was good.
Ordered in drive thru, was told to pull forward and wait, 20 mins past and 5 cars behind me get food and im still waiting, went inside to get refund and management had attitude about me wanting refund
Service: 1
We thought it was a sit down. Staff was kind but food was sub par. Not worth a single visit.
Atmosphere: 2
Food: 2
Service: 3
Went to this restaurant drive thru and ordered the classic sampler which is normally my go to.. although the lasagna was a bit over cooked on the edges so much so that I couldn't cut through it with the knife and it was chewy. The Spaghetti and fettuccine Alfredo were great! I enjoy coming here hoping for a better food experience next time. Also, when pulling out to turn on Danville dr to get to the highway there are these huge trees that obstruct your vision from being able to see oncoming traffic. I hope they remove them so customers can see because it's dangerous.
Atmosphere: 5
Food: 3
Service: 5
I love Fazolis. I drove in from San Angelo because I haven’t had a Fazolis breadstick in 6 years. As soon as I came into the Abilene restaurant, the manager, Eric, gave me a FREE breadstick while I looked over the menu. Service was excellent. My whole day was made. I had leftovers to take home (with breadsticks) to enjoy again. This was money well spent. Clean establishment and very friendly and attentive staff. Staff interacted well and politely with one another and customers alike. I can tell the employees are treated well by Eric and they enjoy their job. Overall positive interaction and experience! Absolutely will return. NOW BRING FAZOLI’S TO SAN ANGELO! Haha.
Atmosphere: 5
Food: 5
Service: 5
Quick and tasty
Atmosphere: 5
Food: 5
Service: 5
The food was sub-par at best. Would not recommend.
Atmosphere: 4
Food: 1
Service: 2
The food taste is consistent. Since I order different things each time I go, I know the flavor is going to be good.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service! The garlic shrimp add on made for delicious shrimp Alfredo. Needs to be made a permanent add on rather than for a limited time!
Went threw drive thru and a computer answered it. It didn't understand my voice, so I got frustrated and went around inside to get my order. If it wasn't for the fact my husband wanted it. I would of left
Atmosphere: 5
Food: 2
Service: 1
I stopped by with my wife and was enjoying a nice meal . A guy with indicated from his name tag was Josh. He had proper manners came by to see how we were doing. He offered if we needed more bread sticks to compliment our meal. He was very respectful. After he moved on about me and my wife spoke and feel he was professional, great attitude and made our visit that much better. Thank you!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lunch Special
Restaurantji Recommends
Been a long time sense my last visit this visit made me wonder why it's been so long good food great prices
Atmosphere: 3
Food: 4
Service: 4
Awsome customer service clean dining room fresh hot food clean restroom
Nice variety of food definitely will be back this was my first time in this type of restaurant
Atmosphere: 5
Food: 5
Service: 5
The AI ordering is absolute a waste of your customers time. If you are taking my money, stop wasting my minutes at the quickest part of service. We will never order here again with this nonsensical AI.
Atmosphere: 1
Food: 3
Service: 1
This experience was excellent! One diner was allergic to cheese and Celeste, the manager, made sure there was not a shred on her food. She was very professional and pleasant. The employee at the drive thru was so nice and and made sure our order was perfect! We will definitely be back for more delicious food and welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Some of the noodles in the lasagna were very overcooked!
Other than that it was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Lasagna, Ultimate Sampler
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