Alyssa B is the best! Unreal service and a great venue overall!
Atmosphere: 5
Food: 5
Service: 5
Shelley Vasquez
It was a good music venue. We didn't order any food. But the stage and sound quality were good.
Atmosphere: 4
Service: 4
Laura Morey
Stooped in at the Abilene location hungry. Warmly greated and instructed to sit anywhere we liked. After a longer than average wait, during which staff determined who would serve us, Jessica stepped up and turned a bad experience into a really nice meal. The patty melt on marbled rye was nicely peppered and had that signature rye taste. The tots were crisp and hot. Jessica even remembered to bring mustard and ketchup. Well done team. Thanks for good food and good service.
Atmosphere: 3
Food: 4
Service: 5
Lily Avery
I went for the Ozzy tribute. It was great. Service was lacking even 2-3 hours before the show but I think they were just overwhelmed.
Atmosphere: 5
Food: 3
Service: 3
David Martinez
April V. is an amazing bartender and makes the best drinks as well provide great customerservice, the food was great at Heffs and an overall great place
Atmosphere: 5
Food: 5
Service: 5
Chris Cummings
We went there after church today. A couple of tables of people but pretty quite. Asked to sit outside since it was freezing inside. We then waited about 5 minutes for our waitress to come back. Ordered two hamburgers and two drinks. My wife got a Diet Coke instead of a Coke. It was replaced. I looked at my watch when the waitress walked into the building to place our order. It was 11:32. At noon I told my wife when it's been 30 minutes I'm going to find someone. Our waitress showed up with our burgers. 29 minutes to get 2 hamburgers. Totally unacceptable. The buns were cool. The table near us ordered about 5 minutes after us and got their meals way before we did. Scratch another place off our list to eat. Sadly our list is growing shorter each year. No one CARES anymore about good customer service!!!
Atmosphere: 1
Food: 4
Service: 1
James Wilson
Everything is good for you to come over here and get lunch with us in our family
Atmosphere: 5
Food: 5
Service: 4
Christopher Hymas
I love the atmosphere here and they had live music and great staff
Atmosphere: 5
Food: 5
Service: 5
K jones
Mediocre food, owner is insulting to customers.
Atmosphere: 3
Food: 3
Service: 1
Jeremy Davis
Daughter went in, placed an order, waited FORTY FIVE minutes with no food. Other orders coming and going. Finally asked about the order. It had been done for quite a while. Nobody decided to take it out or anything. Just left it chilling in the back. Food was cold, but I was working so I just had to deal with it. Said the cashier was nice and polite, but some older, short lady was being rude to everyone.
It would have been better had they not forgotten my kid was there waiting for an order. She waited 40 minutes for a to-go order that was ordered at the location and had to ask about the order because they forgot.
Joankissez87
Heffs staff is always so nice and get everything right every time!! ❤️ I highly recommend.
Jennifer Hood
Great live shows. Great burgers fast friendly service. 😋 great atmosphere
Emmett Hebert
dirty, over priced and poor service. I'm not going back Rick and Caroline's beats this dispicable poor excuse of a good burger place hands down.
Nicholas Cope
Jonathan is great burger was amazing I had the jalapeno cheddar burger with twister fries vibe is relaxed and chill
Alyssa B is the best! Unreal service and a great venue overall!
Atmosphere: 5
Food: 5
Service: 5
It was a good music venue. We didn't order any food. But the stage and sound quality were good.
Atmosphere: 4
Service: 4
Stooped in at the Abilene location hungry. Warmly greated and instructed to sit anywhere we liked. After a longer than average wait, during which staff determined who would serve us, Jessica stepped up and turned a bad experience into a really nice meal. The patty melt on marbled rye was nicely peppered and had that signature rye taste. The tots were crisp and hot. Jessica even remembered to bring mustard and ketchup. Well done team. Thanks for good food and good service.
Atmosphere: 3
Food: 4
Service: 5
I went for the Ozzy tribute. It was great. Service was lacking even 2-3 hours before the show but I think they were just overwhelmed.
Atmosphere: 5
Food: 3
Service: 3
April V. is an amazing bartender and makes the best drinks as well provide great customerservice, the food was great at Heffs and an overall great place
Atmosphere: 5
Food: 5
Service: 5
We went there after church today. A couple of tables of people but pretty quite. Asked to sit outside since it was freezing inside. We then waited about 5 minutes for our waitress to come back. Ordered two hamburgers and two drinks. My wife got a Diet Coke instead of a Coke. It was replaced. I looked at my watch when the waitress walked into the building to place our order. It was 11:32. At noon I told my wife when it's been 30 minutes I'm going to find someone. Our waitress showed up with our burgers. 29 minutes to get 2 hamburgers. Totally unacceptable. The buns were cool. The table near us ordered about 5 minutes after us and got their meals way before we did. Scratch another place off our list to eat. Sadly our list is growing shorter each year. No one CARES anymore about good customer service!!!
Atmosphere: 1
Food: 4
Service: 1
Everything is good for you to come over here and get lunch with us in our family
Atmosphere: 5
Food: 5
Service: 4
I love the atmosphere here and they had live music and great staff
Atmosphere: 5
Food: 5
Service: 5
Mediocre food, owner is insulting to customers.
Atmosphere: 3
Food: 3
Service: 1
Daughter went in, placed an order, waited FORTY FIVE minutes with no food. Other orders coming and going. Finally asked about the order. It had been done for quite a while. Nobody decided to take it out or anything. Just left it chilling in the back. Food was cold, but I was working so I just had to deal with it. Said the cashier was nice and polite, but some older, short lady was being rude to everyone.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
It would have been better had they not forgotten my kid was there waiting for an order. She waited 40 minutes for a to-go order that was ordered at the location and had to ask about the order because they forgot.
Heffs staff is always so nice and get everything right every time!! ❤️ I highly recommend.
Great live shows. Great burgers fast friendly service. 😋 great atmosphere
dirty, over priced and poor service. I'm not going back Rick and Caroline's beats this dispicable poor excuse of a good burger place hands down.
Jonathan is great burger was amazing I had the jalapeno cheddar burger with twister fries vibe is relaxed and chill
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