I love their tea and go daily at happy hour for two huge teas. BUT they have changed the app used to acquire points good toward free tea. It is no longer possible to get points using the receipt, so if I send my husband or forget to have them scan at the drive through I lose the points I am due. I have written the app managers repeatedly and have gotten no help.
Evan Wallace
The lady that rung me up was named Savanna and she goes by Savy on her name tag. I asked for a white peppermint mocha and specifically stated that I was using my points to buy it. First, she messed up and I payed for it and I was okay with it and reassured her it was okay and we got that fixed and she said it will refund (which it hasn't). Next, I get my coffee and take a drink and realized it tasted different, I looked at my receipt and noticed she put the wrong drink. I didn't want to go back and complain because through that whole experience I could tell she wasn't listening and didn't care what so ever. I really do love most of the workers there but she needs to be trained more or better because this isn't the first time she has messed up on my orders.
Stephanie Boucher
The tea and coffee are fantastic! Customization options, quality, and customer service are all always wonderful when I come here
Gordon Ricard
Awesome tea. They fill our 5 gal water bottles too.
Trish
They blast country music and I don't like that.
Darryl Mitchell
Great selection of really good tea! Very friendly and helpful staff.
Linda McMullen
Always spot on. The staff are always kind and friendly. The tea is the best. This is my favorite go to for my tea cravings.
Stef Suggests
I am always happy with my purchase from HTeaO. I do wish they had an option with coconut only but it’s okay. The coconut vanilla is really good, too!
Crystal Stewart
HTeaO is my go to Tea place.
Misty Hoffman
Fast drive through and the coconut 🥥 tea is my favorite!
I love their tea and go daily at happy hour for two huge teas. BUT they have changed the app used to acquire points good toward free tea. It is no longer possible to get points using the receipt, so if I send my husband or forget to have them scan at the drive through I lose the points I am due. I have written the app managers repeatedly and have gotten no help.
The lady that rung me up was named Savanna and she goes by Savy on her name tag. I asked for a white peppermint mocha and specifically stated that I was using my points to buy it. First, she messed up and I payed for it and I was okay with it and reassured her it was okay and we got that fixed and she said it will refund (which it hasn't). Next, I get my coffee and take a drink and realized it tasted different, I looked at my receipt and noticed she put the wrong drink. I didn't want to go back and complain because through that whole experience I could tell she wasn't listening and didn't care what so ever. I really do love most of the workers there but she needs to be trained more or better because this isn't the first time she has messed up on my orders.
The tea and coffee are fantastic! Customization options, quality, and customer service are all always wonderful when I come here
Awesome tea. They fill our 5 gal water bottles too.
They blast country music and I don't like that.
Great selection of really good tea! Very friendly and helpful staff.
Always spot on. The staff are always kind and friendly. The tea is the best. This is my favorite go to for my tea cravings.
I am always happy with my purchase from HTeaO. I do wish they had an option with coconut only but it’s okay. The coconut vanilla is really good, too!
HTeaO is my go to Tea place.
Fast drive through and the coconut 🥥 tea is my favorite!
Restaurantji Recommends
Great tea all flavors
Need more parking.
Staff is very friendly and they have some of the best tea I've ever had.
I love their tea. Honestly, it's the best in town. I just hate that the line can be sooo long.
Great variety of tasty teas.
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