I love my chai latte. And love the server, so charming and kind.
Atmosphere: 4
Food: 4
Service: 5
Toula F
I walked in when they had just opened. The service was great! The gal that made my drink was very friendly and made me feel welcomed. I ordered a peanut butter cup frappe, and it was delicious!
Atmosphere: 5
Service: 5
Mr Bigglesworth
They are usually good with customer service but I waited for ten minutes and no one showed up
Erick Lewis
Yummy coffee
carmelita
Ordered two drinks from a girl. She seemed to be the only one who knew what she was doing, but went on break and didnt finish helping us. There was another girl who came in, who had to call and ask her for help cause she didn’t know what to do… This new girl took other orders and hadn’t made our drinks! and even skipped us and gave another person who ordered after us their drink. The wait was literally like 30 minutes. As someone who works in a coffee shop, frappes do not take 30 mins to make, and there was basically no people there until well after we got there… Our frappes were good but for some reason they tasted different even if it was the same drink. The service was just pretty bizarre and slow.
Pamela Weiler
I had the worst coffee today, first it came tepid. Then my water came hot. The guy didn’t care at all, did not want to try at all. It wasn’t busy, just me. You can literally feel temp is wrong when holding beverages. I eventually ended up with a tepid liquid with slight coffee flavor.
Emanuele Gammeri
Appalling service. Waiting in line for more than 30 min. 1 person only accepting orders, cashing money, preparing drinks and serving customers.
Mark Terry
Website says open. It sure wasn't today at 1:25p.m.
Michelle
Inconsistent drinks (ordered 2 of the same drink and one was totally different/not good at all) and barista had as little interaction with us as she could, wouldn't even crack and smile or verbally acknowledge anything. While we waited for our drinks, other people came in and she continued to ignore them til one guy came in. She perked up and suddenly became bubbly and greeted him as he walked in. Super awkward experience and def not worth the $$.
Wayne Jimison
Good coffee. Good place to sit and relax while your kids go crazy with books.
Quick, affordable, and the woman behind the desk was just a sweetheart.
Michelle Davis
They have great customer service and drinks are amazing!
Mark Contreras
Joe Muggs coffee of the day, sets my time at Books-A-Million off on a wonderful note. Sipping on coffee, with two sugars, and a little honey, all the while browsing through the collection of old and new book titles. No better time is had ?!
John Thomas
My granddaughter loved her drink. We wanted to try the cherry drinks, but they were out till the next shipment comes in. So we will be back to try the cherry drinks in a couple of weeks.
Ian Mendoza
In my search for coffee in Abilene, this seems to have ended up my defacto choice at least until the movers deliver my stuff. Joe Muggs (inside Books-A-Million in the Mall of Abilene) is the best coffee that I've had in town.The staff (which apparently rotates from regular bookstore staff) has been friendly and made an excellent latte both times I have been there, and the other coffees were quite good as well (according to the fiancee). The fact they aren't dedicated baristas is a bit concerning, because potentially you could get a bad cup from someone who didn't care, but it hasn't happened yet.
I love my chai latte. And love the server, so charming and kind.
Atmosphere: 4
Food: 4
Service: 5
I walked in when they had just opened. The service was great! The gal that made my drink was very friendly and made me feel welcomed. I ordered a peanut butter cup frappe, and it was delicious!
Atmosphere: 5
Service: 5
They are usually good with customer service but I waited for ten minutes and no one showed up
Yummy coffee
Ordered two drinks from a girl. She seemed to be the only one who knew what she was doing, but went on break and didnt finish helping us. There was another girl who came in, who had to call and ask her for help cause she didn’t know what to do… This new girl took other orders and hadn’t made our drinks! and even skipped us and gave another person who ordered after us their drink. The wait was literally like 30 minutes. As someone who works in a coffee shop, frappes do not take 30 mins to make, and there was basically no people there until well after we got there… Our frappes were good but for some reason they tasted different even if it was the same drink. The service was just pretty bizarre and slow.
I had the worst coffee today, first it came tepid. Then my water came hot. The guy didn’t care at all, did not want to try at all. It wasn’t busy, just me. You can literally feel temp is wrong when holding beverages. I eventually ended up with a tepid liquid with slight coffee flavor.
Appalling service. Waiting in line for more than 30 min. 1 person only accepting orders, cashing money, preparing drinks and serving customers.
Website says open. It sure wasn't today at 1:25p.m.
Inconsistent drinks (ordered 2 of the same drink and one was totally different/not good at all) and barista had as little interaction with us as she could, wouldn't even crack and smile or verbally acknowledge anything. While we waited for our drinks, other people came in and she continued to ignore them til one guy came in. She perked up and suddenly became bubbly and greeted him as he walked in. Super awkward experience and def not worth the $$.
Good coffee. Good place to sit and relax while your kids go crazy with books.
Restaurantji Recommends
Quick, affordable, and the woman behind the desk was just a sweetheart.
They have great customer service and drinks are amazing!
Joe Muggs coffee of the day, sets my time at Books-A-Million off on a wonderful note. Sipping on coffee, with two sugars, and a little honey, all the while browsing through the collection of old and new book titles. No better time is had ?!
My granddaughter loved her drink. We wanted to try the cherry drinks, but they were out till the next shipment comes in. So we will be back to try the cherry drinks in a couple of weeks.
In my search for coffee in Abilene, this seems to have ended up my defacto choice at least until the movers deliver my stuff. Joe Muggs (inside Books-A-Million in the Mall of Abilene) is the best coffee that I've had in town.The staff (which apparently rotates from regular bookstore staff) has been friendly and made an excellent latte both times I have been there, and the other coffees were quite good as well (according to the fiancee). The fact they aren't dedicated baristas is a bit concerning, because potentially you could get a bad cup from someone who didn't care, but it hasn't happened yet.