Waited 20 minutes in parking spot 2 for them to bring me my stuff to be missing a micheatto. Waited another 15 minutes for refund and had to demand a refund. Latoya was managers name with a capital T she said. Worst service at McDonald’s EVER. Latoya needs some training on being a manager.
Service: 1
Monique Help me
All of the locations here in Abilene, Texas vary so much on service and atmosphere. The food is mid and not worth it. I have tried everything on the menu at all of the loctaions and I still only come when I am ready to wait in the drive thru for at least 45 mins and longer; or be completly confused on how to get my entire meal when dinning in. Overall this whole franchise it MID.
Atmosphere: 2
Food: 2
Service: 1
Bradley Moore
If I could choose zero stars I would try to use mobile app...nothing I call the store I don't have your request but we are closing soon sorry
K.C. Guy
What's the use putting in an online order if they pull you to the side to wait for your food. That's after waiting in line for 30 minutes
Kinsley Williams
Y'all need to give that poor kid who's running food out to the cars take a damn raise and a BREAK! That's hard work for a young person, add on the Texas heat & breaks ( I'm PRETTY sure ) are legally mandatory. I hope his boss sees this before he passes out...
Tanisha Sowells
WORST PLACE EVER! They stole $20 from me and I said something and they said “there’s nothing we can do” then I called corporate and they said some “sorry but there’s nothing we can do” do not go here.
Atmosphere: 1
Food: 1
Service: 1
shadow_wolf 3
Not the worst McDonald's in town at all. Been there often because its just the closest and I dont think I have ever had them mess up my food, now I have got it cold one or two times out of the 100 I been there and it can be a little slow sometimes but I think over all its fine and still faster then some other fas food places in town
Atmosphere: 4
Food: 4
Service: 4
Monique Hernandez
30 minutes for a small coffee is a bit much. Then they only filled it half way. My grandma didn’t need a bunch of coffee but sheesh. Half a small
Atmosphere: 1
Food: 1
Service: 1
magic carpet
Family and I went around 10pm had a large somewhat complicated order. They were patient in taking the order. They assured us everything was in the bags. We did a quick count of items. Then drove home and were pleasantly surprised everything was there and correct. Good job!!
Atmosphere: 5
Food: 5
Service: 5
Gary Miller Jr
I went through the drive thru. Worst quarter pounder. I had ever bought. Hands down.
They'll leave fries out of your order then offer for you to come across the city to get what you paid for anyways. No reimbursement for your time, gas, wear and tear on your car. No other offers. Save your money and go literally anywhere else. They're incompetent and want you to pay for it. Yes I spoke to the general manager, no she didn't care. Absolute morons.
Atmosphere: 1
Food: 1
Service: 1
John Henry
Excellent place to eat and dine .. manager Chris Mack is awesome
Atmosphere: 5
Food: 5
Service: 5
John Mack
Manager Chris Mack goes above and beyond with kindness and respect for his elders and the general public very nice establishment
Atmosphere: 5
Food: 5
Service: 5
Nora Casas
I actually love their fries 🍟 and chicken deluxe sandwich 🥰
Waited 20 minutes in parking spot 2 for them to bring me my stuff to be missing a micheatto. Waited another 15 minutes for refund and had to demand a refund. Latoya was managers name with a capital T she said. Worst service at McDonald’s EVER. Latoya needs some training on being a manager.
Service: 1
All of the locations here in Abilene, Texas vary so much on service and atmosphere. The food is mid and not worth it. I have tried everything on the menu at all of the loctaions and I still only come when I am ready to wait in the drive thru for at least 45 mins and longer; or be completly confused on how to get my entire meal when dinning in. Overall this whole franchise it MID.
Atmosphere: 2
Food: 2
Service: 1
If I could choose zero stars I would try to use mobile app...nothing I call the store I don't have your request but we are closing soon sorry
What's the use putting in an online order if they pull you to the side to wait for your food. That's after waiting in line for 30 minutes
Y'all need to give that poor kid who's running food out to the cars take a damn raise and a BREAK! That's hard work for a young person, add on the Texas heat & breaks ( I'm PRETTY sure ) are legally mandatory. I hope his boss sees this before he passes out...
WORST PLACE EVER! They stole $20 from me and I said something and they said “there’s nothing we can do” then I called corporate and they said some “sorry but there’s nothing we can do” do not go here.
Atmosphere: 1
Food: 1
Service: 1
Not the worst McDonald's in town at all. Been there often because its just the closest and I dont think I have ever had them mess up my food, now I have got it cold one or two times out of the 100 I been there and it can be a little slow sometimes but I think over all its fine and still faster then some other fas food places in town
Atmosphere: 4
Food: 4
Service: 4
30 minutes for a small coffee is a bit much. Then they only filled it half way. My grandma didn’t need a bunch of coffee but sheesh. Half a small
Atmosphere: 1
Food: 1
Service: 1
Family and I went around 10pm had a large somewhat complicated order. They were patient in taking the order. They assured us everything was in the bags. We did a quick count of items. Then drove home and were pleasantly surprised everything was there and correct. Good job!!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru. Worst quarter pounder. I had ever bought. Hands down.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
They'll leave fries out of your order then offer for you to come across the city to get what you paid for anyways. No reimbursement for your time, gas, wear and tear on your car. No other offers. Save your money and go literally anywhere else. They're incompetent and want you to pay for it. Yes I spoke to the general manager, no she didn't care. Absolute morons.
Atmosphere: 1
Food: 1
Service: 1
Excellent place to eat and dine .. manager Chris Mack is awesome
Atmosphere: 5
Food: 5
Service: 5
Manager Chris Mack goes above and beyond with kindness and respect for his elders and the general public very nice establishment
Atmosphere: 5
Food: 5
Service: 5
I actually love their fries 🍟 and chicken deluxe sandwich 🥰
Atmosphere: 5
Food: 5
Service: 5
Bad everything of service
Loading...