McDonald's

4302 Buffalo Gap Rd, Abilene
(325) 695-2616

Recent Reviews

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Patrick Maloney

The food was awesome the service was good they were very nice the atmosphere is kinda boring plus it's small but would come again!

Atmosphere: 3

Food: 5

Service: 5

HG

This store has gone way down hill. It amazes me how small the portions have gotten and how pricey it has become. They constantly mess up your order with a sorry only. So while your food gets cold at home waiting for you you have to drive all the way back to get missing items. Ridiculous won't be back. I so understand people are boycotting mc Donald'.

Atmosphere: 1

Food: 1

Service: 1

Tj Livingston

My kids liked the old play place better

Atmosphere: 3

Food: 5

Service: 4

Bailey Shriver

I feel disgusting and disappointed by this organization, I simply wanted the grinch meal and I was mocked.

Atmosphere: 1

Food: 1

Service: 1

K T

We ordered a pick up on the app at this location. I ordered on my app from home while my husband drove to pick it up. I sent him a screenshot with our confirmation code and received a confirmation of order email. They made him wait 20 minutes before deciding that he could not receive the food we were charged for on the app because he had a screenshot from me and wasn’t able to show them the app. He explained that I ordered from my phone at home, he had the matching card that was charged, and they still would not serve him due to the screenshot. Yes, he was very upset, he waited a long time, our card showed charged, and received a manager that pretty much said “Sorry, nothing we can do. We don’t have your food”. Zero effort to fix the situation or offer the same food we ordered on the app. It was so unprofessional. I called to ask what in the world was going on and the manager had the nerve to complain about my husband being upset and say she couldn’t do anything about it. Again, we have never had this issue at any other location. We’ve always provided a code and received the food we payed for. Supposedly we’ll get a refund. Do not expect the employees to do the right thing or even care that they wasted your time and money.

Atmosphere: 1

Food: 1

Service: 1

Kerrie Barney

Still don't love that everything has to be ordered through kiosks even inside, but it is what it is

Atmosphere: 5

Food: 5

Service: 5

G

Ordered the Grinch meal the day it came out so I could get it before it sold out but they forgot my socks & seasoning packet (the whole reason people got the meal) and a side burger. When I called them, the lady was really rude and basically called me a liar. (They can check the cameras to prove I’m not lying). Went back a couple days later and they said they sold out the socks but the manager was able to give me the burger & grinch salt they originally forgot as compensation which I appreciate but that’s not the thing I wanted.

This location always messes up my order and the most the staff never help with anything at all and are usually rude. It takes them forever to address someone at the cashier and there are no drink, straw or napkin station.

Brian Harvey

Waited 45 minutes in restaurant for our food to come out and was told multiple times that they had forgotten about our order while everyone else was getting their food delivered. Would 100% avoid this location.

Atmosphere: 4

Food: 4

Service: 1

oscar castillo

There's no soda refill station, no sauces or napkins; you have to ask someone who happens to be there for everything because there's never anyone at the counter. And to top it all off, I ordered a bacon burger and it arrived without bacon.

Atmosphere: 3

Food: 3

Service: 2

Gabriel Gonzales

Great food, employee named Jody came through guy definitely deserves a raise

Katy Shea

i’ve never even written a review but end up being disappointed every time i go to this mcdonald’s, all i want is my damn bacon on my bacon quarter pounder but the past 3 times i’ve been here they forget the bacon. like. 3 times in a row come on

Justin Davis

Cold food. Very polite service from the dining room attendant though. The dining room is less than inviting and for me, I can’t wait to get out of there. There’s no soda machine to get or refill your own drinks. There’s no cashiers/order takers. It’s 100% the worst fast food place I’ve ever been to on the inside.

Atmosphere: 1

Food: 1

Service: 4

Azyre Finney

I was the first person in line tonight and all I ordered was fries and a cheeseburger. They had me pull to the other window to wait while they continued to give people after me food and never once checked on me until I started going off. Waited 20 mins and the food wasn’t even fresh!

Atmosphere: 1

Food: 1

Service: 1

David Stickney

Update: became a robo restaurant . McDonalds is not good for you, but the kids like it.

Food: 1

Lee Lee

Had to return cold food and then they forgot to bring warm food

Atmosphere: 3

Food: 2

Service: 3

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