Outback Steakhouse
4142 Ridgemont Dr, Abilene
(325) 692-7177
Recent Reviews
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Ordered lunch curbside and steak was way under cooked and the app is a big joke
My steak was ordered medium well.
Food: 1
Service: 3
Waited 20 mins before anyone brought a menu. And it was not busy. Steak was tough and burned. Couldn't chew it. Shrimp was cold. Baked potatoe cold. Will not eat here again.
Atmosphere: 3
Food: 1
Service: 1
Great no
Matter where we go
Atmosphere: 5
Food: 5
Service: 5
The waiter was great! But everything else was not. Took a really long time to get our food, when it was not but 5 people in the whole restaurant. Loud obnoxious drunk person at the bar. Bartender was still giving her drinks, and she shouldn't have.
My steak was burnt. I asked for medium. Only took a few bites. The fries were good.The salad was good. Disappointed to say the least. Had a group of four, spent over $200 on not so great food, and annoying loud drunk woman at the bar.
But..Bless his heart!! Our waiter was so good. I think his name was Jay...He deserves a raise!!
What a fantastic place to go! Thanksgiving eve and everyone was SO friendly! The hostess and server showed knowledge and compassion when I told them I had Celiac disease- I am not from here but every time I come back to visit my family - we will be visiting again! Food was FANTASTIC!
THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Let's start with our trio cane out ice cold. You new signature app and you server cold greasy food. Sane with the Chili. Cane out cold. Ridiculous maybr we should stir the food before we server it up in a bowol. Js. And then when i went to use the pepper grinder it's truly disgusting. I went to turn the lid and my hand is full gross oil or gravy or i just not sure!! Did the management even come over to apologize NOPE!! DO BETTER OUTBACK!!
Atmosphere: 1
Food: 1
Service: 5
Absolutely ridiculous. Wait an hour for a burger and screw it up. Then don't fix it. Just watch my wife eat. Absolutely ridiculous!!
So my wife and I came out for my birthday dinner. Been since 2014 since I’ve came to Outback. We ordered 40 minutes ago and now they are saying it will take another 10 minutes. “It got caught behind a large group.” But other tables have received their food. Never again.
Atmosphere: 2
Food: 3
Service: 1
This is rare of me to say something, but we chose to try and have a nice meal with family and chose outback. We show up at roughly 740pm, slow night for them with probably 6-8 tables running nothing too crazy. We waited about 10 minutes for drinks, 25 minutes for an overcooked blooming onion. We placed our order and were told 3 times our food was coming out soon with 10-15 minutes in between each time. Over an hour goes by and we had to leave, never got food and the waiter barely check on us or remembered what we asked for, she was more worried about a couple other tables than the rest. We walked along with another gentleman that couldn’t wait any longer either. All around very disappointing and unprofessional all the way to the manager. Will not return
Atmosphere: 1
Food: 1
Service: 1
This used to be a great location, service is still good but food quality and wait times has gone downhill. Hour wait for our main dish and our food was way undercooked and cold. The plates looked terrible. Probably won’t be back.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Was seated during a slow Sunday lunch. Promptly greeted and placed our entire order then was ignored for 20 minutes, no drinks or anything. Then the blooming onion finally came out half battered and looking sat on so we left. Manager was apathetic as we left.
Atmosphere: 1
Food: 1
Service: 1
Not sure what happened to Outback or when the quality of food went down hill, but it happened. Been here twice and have ordered good steaks only to be left disappointed with how terrible the quality of steak has become. Management speaks to guests like they are idiots. Host sat me at a dirty table that staff was using as their hangout area. My server was great and tried to deal with this bad situation that the host had presented me with.
Atmosphere: 1
Food: 1
Service: 3
Both our steaks were like eating shoe leather. We hadn't had a steak in a very long time and were so disappointed. I choked mine down and we gave most of my wife's steak to our two little dogs. No manager ever stopped by to see how things were going.
Atmosphere: 5
Food: 3
Service: 5
This particular outback is the best I've been to. Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
We arrived at opening 11 am . 2 waiters 1 waiting on someone else she left to get 2nd waiter in bar to help us . Us and other customer only ones there . We ordered our drinks and went to restroom to wash hands ,the restrooms were filthy for just being open unexceptable. Our waiter seemed more interested in his conversation with his barkeep buddy than service to us. Meal was served quickly but not what i was expecting in taste. We were all paying separately but waiter didn't ask to separate we called him for him to let him know about bill, he seemed to want to promptly fix the bill but as he walked off we saw him roll his eyes . Yes we saw you young boy ! If you expect tips learn customer service we were very kind and respectful to you. Sorry we interrupted your conversation with your friend and stopped you from doing your job. Do better please .
Atmosphere: 1
Food: 1
Service: 1
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