Terrible! If I could give zero stars, I would! Service and atmosphere was good. Food? I don't know if it was the hygiene, ingredients, or what, but we're SICK!
Got two pizzas, wings, and cinnamon sticks with my husband. He went to the bathroom three times last night and we've been nauseous since.
Gave our dog some of the bread crust as a little treat and even she threw up! We're still feeling ill. Will NOT be eating here again. God have mercy.
Atmosphere: 4
Food: 1
Service: 3
Judy McCrary
Our go to pick up pizza to take home. Beats all the other chain places by far.
Try the BBQ Chicken for something đ đ€ different it was fantastic
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Amy Warre
Well the first time I called the lady gave me the wrong directions I'm from out of Dallas I don't know too much about Abilene secondly the manager tries to fix he gave me $5 off but by the time I got to my destination the pizza was old looking the pepperoni was old and it was hard so I try to take it back and he got mad because he said he made the pizza on himself I'm back home in Dallas and I haven't been all different Pizza huts and they make their Pizza a whole lot better and if anything happened they're not going to be getting fired Abilene don't care about their customers they don't know that I was actually a secret shopper
Food: 1
Service: 1
Alexandra Yarbrough
I order food here all the time never have an issue when I do I call it's solved no problem. Tonight I ordered like I usually do well my cinnabons are burnt and they never put the amount of icing on top of them as they did today they tried to cover up the fact that they burnt them. I tried to call busy signal try it again busy signal what is going on. I don't appreciate getting burnt cinnabons
Food: 2
Service: 1
William Nelson
First Time ordering from Pizza Hut in a long time the food was 30 min after estimated delivery time the food was cold the wings looked and tasted soggy the apple pies was mining half the filling over all disappointed
Food: 1
Service: 1
tyler lewis
Had order scheduled for 1:15pm called at 1:38pm then blamed DoorDash on it not being here. Still hadnât arrived at 1:45. And got put on hold by the manager after being hung up on mid question
Atmosphere: 1
Food: 1
Service: 1
Steve Durgin
Ordering wings and pizza online is usually 15 to pick up
Atmosphere: 4
Food: 4
Service: 5
Jack Daniels
Ordered a pizza from their call center they forward you to that's in like India. They took my money for the order and after waiting two hours I called in and they said they had no record of charging my card even though they did in fact charge it and told me to dispute the charge with my bank. So after waiting 2 hours and not getting the food they still charged my card and refused to refund my money. I will no longer buy from this company and I hope you don't either.
Service: 1
Kendrick Brooks
I ordered pizza on a Friday night and NEVER received the food I waiting up all night til 130am and it never came. The next morning I called the manager and his service was terrible. He took me through a long wait because he didnât believe me to ultimately tell me âhis drivers didnât take it that it âprobablyâ was door dashâ so now I have to make a dispute to get my money back instead of him just resending the order to me. Ive never had this with dominos pizza and will never order Pizza Hut again!!! This location is beyond terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Gerard Thompson
Really great food, clean restaurant, fast friendly service. I recommend. Favorite restaurant in abilene
It's what you would expect from pizza hut melts good pepperoni pizza crust was better than remember
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Johnny Cardin
Seems to me like they could have given me more than 3 packs of Parmesan, especially since I couldn't get anyone's attention for the longest time,
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Supreme Pizza
Esmeralda Gallegos
Employees are always nice and helpful, the pizza is good, and that ultimate cookie is the best! I have no clue why this place is always empty.
Atmosphere: 3
Food: 5
Service: 5
Ray Wilson
Pizza was good, service was ok, atmosphere sucked!?
Atmosphere: 1
Food: 4
Service: 2
ini AK Channel
Mu first time dine in Pizza Hut in Abilene. Love the restaurant so classic, clean and nice. The server so charming, kind, helpful, great srevice! My Cinabon roll was so yummy!
Terrible! If I could give zero stars, I would! Service and atmosphere was good. Food? I don't know if it was the hygiene, ingredients, or what, but we're SICK!
Got two pizzas, wings, and cinnamon sticks with my husband. He went to the bathroom three times last night and we've been nauseous since.
Gave our dog some of the bread crust as a little treat and even she threw up! We're still feeling ill. Will NOT be eating here again. God have mercy.
Atmosphere: 4
Food: 1
Service: 3
Our go to pick up pizza to take home. Beats all the other chain places by far.
Try the BBQ Chicken for something đ đ€ different it was fantastic
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Well the first time I called the lady gave me the wrong directions I'm from out of Dallas I don't know too much about Abilene secondly the manager tries to fix he gave me $5 off but by the time I got to my destination the pizza was old looking the pepperoni was old and it was hard so I try to take it back and he got mad because he said he made the pizza on himself I'm back home in Dallas and I haven't been all different Pizza huts and they make their Pizza a whole lot better and if anything happened they're not going to be getting fired Abilene don't care about their customers they don't know that I was actually a secret shopper
Food: 1
Service: 1
I order food here all the time never have an issue when I do I call it's solved no problem. Tonight I ordered like I usually do well my cinnabons are burnt and they never put the amount of icing on top of them as they did today they tried to cover up the fact that they burnt them. I tried to call busy signal try it again busy signal what is going on. I don't appreciate getting burnt cinnabons
Food: 2
Service: 1
First Time ordering from Pizza Hut in a long time the food was 30 min after estimated delivery time the food was cold the wings looked and tasted soggy the apple pies was mining half the filling over all disappointed
Food: 1
Service: 1
Had order scheduled for 1:15pm called at 1:38pm then blamed DoorDash on it not being here. Still hadnât arrived at 1:45. And got put on hold by the manager after being hung up on mid question
Atmosphere: 1
Food: 1
Service: 1
Ordering wings and pizza online is usually 15 to pick up
Atmosphere: 4
Food: 4
Service: 5
Ordered a pizza from their call center they forward you to that's in like India. They took my money for the order and after waiting two hours I called in and they said they had no record of charging my card even though they did in fact charge it and told me to dispute the charge with my bank. So after waiting 2 hours and not getting the food they still charged my card and refused to refund my money. I will no longer buy from this company and I hope you don't either.
Service: 1
I ordered pizza on a Friday night and NEVER received the food I waiting up all night til 130am and it never came. The next morning I called the manager and his service was terrible. He took me through a long wait because he didnât believe me to ultimately tell me âhis drivers didnât take it that it âprobablyâ was door dashâ so now I have to make a dispute to get my money back instead of him just resending the order to me. Ive never had this with dominos pizza and will never order Pizza Hut again!!! This location is beyond terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Really great food, clean restaurant, fast friendly service. I recommend. Favorite restaurant in abilene
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's what you would expect from pizza hut melts good pepperoni pizza crust was better than remember
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Seems to me like they could have given me more than 3 packs of Parmesan, especially since I couldn't get anyone's attention for the longest time,
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Supreme Pizza
Employees are always nice and helpful, the pizza is good, and that ultimate cookie is the best! I have no clue why this place is always empty.
Atmosphere: 3
Food: 5
Service: 5
Pizza was good, service was ok, atmosphere sucked!?
Atmosphere: 1
Food: 4
Service: 2
Mu first time dine in Pizza Hut in Abilene. Love the restaurant so classic, clean and nice. The server so charming, kind, helpful, great srevice! My Cinabon roll was so yummy!
Atmosphere: 5
Food: 5
Service: 5
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