Popeyes Louisiana Kitchen

Tried to go get food last night and I guess it turned to a day care the lady just sat there nd smiled at me while her kid is running around nd I’m knocking on the door nd then the sign on the door said drive thru only but nobody was in the drive thru nobody but her was in there tried callin the restaurant nd the number is disconnected this is ridiculous need better ownership nd better workers need the owner to contact me use to be a good place to eat but not no more really disappointed if I could give this negative stars I would of nd the time was about 9:40pm nd they say they don’t close til 11pm

Atmosphere: 1

Food: 1

Service: 1

THE STORE APPARENTLY CLOSES AFTER 9pm??? THE SIGNS AND EVERYTHING ELS SAYS they close at 11pm. The customer service here is trash like the people .

Atmosphere: 1

Service: 1

Ordered food at 3:15pm it’s currently 4pm and STILL NO FOOD. They needed to “cook more chicken” no way it takes this long.

Atmosphere: 1

Food: 1

Service: 1

Hands down THE WORST Popeyes I’ve ever been to. It’s always empty but they are ridiculously slow. They’ve run out of chicken or even closed the drive through. Wings so little you’d think they came from a pigeon. I’m not sure how they’re still open. DO NOT RECOMMEND!

Atmosphere: 1

Food: 1

Service: 1

The store needs help took 30 minutes to get an order fountain drink machine only had 3 options no tea

Atmosphere: 1

Food: 3

Service: 1

I had an unacceptable experience at this location while trying to pick up a DoorDash order. Despite the restaurant’s posted hours stating they close at 11:00 PM, I arrived at 10:20 PM to find the lobby already locked. I went through the drive-thru, waited nearly 25 minutes, and was completely ignored.

The only one employee looked directly at me, walked to the back, turned off the sign, and hid instead of providing any service. I knocked on the window multiple times, but no one even acknowledged me. Eventually, I had to cancel the order, wasting my time and money since I am not paid hourly.

This is beyond unprofessional. If this location doesn’t want to serve customers until closing time, they need to change their hours instead of wasting people’s time. If you’re a DoorDash driver or late-night customer, don’t bother coming here—you’ll just get ignored.

I've had Popeyes from different states and even countries, this is prob the worst one in the world. Service is bad and slow, the place looks dirty, and the food was either overcooked or proportions were smaller than usual. Im surprised this place is still open.

Atmosphere: 1

Food: 1

Service: 1

Don’t get me wrong. I love Popeyes chicken but this location has had severe service issues for a long time. I’ve seen them undergo multiple management changes and the same problems are consistent to closing early and not having an operational drive-through and always closing down the lobby.
Anytime you’re in the mood for Popeyes chicken and you go to this location prepare to have a poor Customer service experience and the possibility of not even receiving your order.

Atmosphere: 3

Food: 4

Service: 1

Ordered at drive through and paid. Receipt says 5:12. All I ordered was a 5 piece tender combo with fries. Was told to pull around front and they would bring it to me. Sat behind 2 other vehicles and finally got my food at 5:46. See the problem here?

Atmosphere: 1

Food: 3

Service: 1

My second time family has ordered from this popeyes location. Ordered the spicy chicken sandwich but they put chicken strips on it. If i wanted chicken strips as a sandwich i can make it at home. The first time coming here we were
served slightly raw chicken a year ago. I guess things didn't get any better. The worst popeyes ive ever been to. Wont be coming back. I'll stick to Canes & Chick-fil-A.

Atmosphere: 3

Food: 1

Service: 1

I asked my husband to stop here tonight and they told him FORTY MINUTES before close they couldn’t make him a sandwich and all they could sell was what they had out because they put everything up. He ordered a singular 3 piece tender meal and still every single part of it except the drink was wrong. They said they couldn’t make him a sandwich, had no fries, only had mashed potatoes with gravy and couldn’t give him any without, and said they old had mild tenders which is actually what I wanted yet I just bit into 3 shrimp sized spicy tenders.

I’ve worked in the food industry. It’s hard pushing through the last hour. If it was 10-15 minutes before close, I understand. But why with FORTY minutes until close is everything put up and you apparently can’t make any fresh food or get an order right? When I started typing this review they were literally still open, that’s how long it’s been. He got my food, drove 25 mins home, and I ate it and they were still open. There’s no way there was any type of manager on shift. I’m absolutely calling tomorrow because y’all have truly lost your minds.

Atmosphere: 1

Food: 1

Service: 1

Drive through is ALWAYS closed even for mobile orders.

Staff doesn't seem very friendly few times I had been there has been a lot of inappropriate talking. They seem frustrated.

It's a shame because Popeys is enjoyable, but the atmosphere, employee attitude, and the fact you can just go through drive through for a mobile order is such a letdown.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sandwich, Red Beans & Rice, Classic Chicken Sandwich

NEVER ever leave here without counting the chicken pieces you pay for!!!! Or you’ll learn the hard way after being burned more than once.
Manager with the tattoos has a short fuse. Food taste good but they cheat you for the high dollar you pay it. Pay more get less

Atmosphere: 4

Food: 3

Service: 1

Horrible service and food need to closed down and get a whole new staff we live in Deep South and came to get food last night and the food tasted like burnt grease won’t be returning and will be calling the health inspector office 🙂

Atmosphere: 1

Food: 1

Service: 1

Service was awful, I was missing many items, and the food was not properly cooked.

I have purchased Popeyes at many locations in several states and this location is by far the worse ever.

Atmosphere: 1

Food: 1

Service: 1