Subway in Abilene

“Best visit to a Subway ever. I ordered the Bella Mozza ( a new one) The one guy waiting on everybody was extremely courteous and professional yet personable and knew his job well. Smiling and just amazingly good to every customer no matter how rude, loud and obnoxious... he treated everyone with the same patience and respect. Didn't get his name but he did an outstanding job and in a very timely manner.“

“Corvin was the only gentleman working at this location during the lunch rush and he did a phenomenal job. He made sure the area was clean, he was thorough, and a very kind young man. He did the very best he could do with no help, and had a great attitude. Thanks Corvin!“

“Fresh ingredients, friendly staff, and fast service—Subway always delivers! Love customizing my sandwich just the way I like it. The bread is soft, veggies crisp, and sauces on point. Great spot for a quick, tasty meal that doesn’t break the bank!“

“This location was awesome service and the young men working here on that day were very knowledgeable about the food questions we had for them...
The service was so fast, I think this is the fastest I have ever seen at any Subway...
Keep up the awesome job gentlemen...
So polite, friendly, and knowledgeable ...“

“I am a frequent visitor to the particular location. For the most part, it’s a good spot, only lack of employees slowing down production and creating long wait times and long lines during lunch.This particular lunch visit was disappointing. The usual long lines were an issue as I anticipated it, I was happy to see a full line of employees making sandwiches this time. The flow was definitely faster and I thought that was great while in the line until I reached the veggie/completion stage. They had a young inexperienced employee building and finishing the orders.I ordered a simple Roasted Chicken Wrap and added some veggies. I am never one to complain and I didn’t this time however you can see from my pictures, more training was needed. There were something many of each vegetable that the wrap could not close. It couldn’t be folded or wrapped so it was just rolled up in the paper and sent to me. It had the vegetables on the outside of the wrap as well that made it very soggy and just not good. The wrap would have filled two different salad bowls. I had to get a fork and sift through all of it to find any chicken. It was so off putting that I ate about a third of it and tossed the soggy rest of it.In their defense , this is not a regular thing, most of the time it’s the extreme opposite which is not enough vegetables. Also, the cashier and I both watched in awe of their person struggling to quickly fit all this in the wrap while moving on the the next customer in the long line, and neither of us said “please take out about half of that, and it will work better” so I take some blame too.“

“Ive gone to this subway 3 or 4 times a month for the last 2 years and in the beginning, the service and food was very questionable, but the last few months has been pretty great. There’s a senior student there who’s always shown great respect for people and for the work he does which is a rare quality nowadays.
Tonight Lindsey helped me out and the simple conversation and the little things he did, like wrap a foot long sandwich into 2 for me since I was sharing. Active listening skills 🫶🏼 love it.“

“This is BY FAR the cleanest Subway I have ever visited. It doesn't look like it would be as clean and new from the outside, but that's deceiving. Ashley was professional, cute and sweet taking our orders. She was the standard by how all other subway staff members should deliver service and sandwiches. I was very pleasantly surprised and my daughter and I will be back.“

“Stopped in here headed to the hospital, it's Subway so it should be quick, well it was not quick BUT it was ok. Marissa was the only one working, on a Saturday which is crazy. I get people call in but as a manager you have to suck it up and go in. Marissa was amazing and had a sense of urgency to get customers take care of. Shame on the manager for leaving her to fend for herself!“

“EXCELLENT customer service! Multiple employees handled our order and we had great service from start to finish. We even noticed the employees were rather busy but that did not hinder the service. It was apparent that employees had a genuine positive attitude. Really tasty lunch. I think, best subway in town. Highly recommend! (We have also made an online order to the store and our order and service were ??)“

“Ashwin’s customer service is bragged about by myself and a lot of my coworkers at ATT. He is the reason we go there as often as we do. Service with a smile, and a genuine human. He exemplifies everything you hope to have in an employee.

Thank you Ashwin for making Subway experience 5 stars.“

“Lunch and a show! The restaurant was clean, the service was somewhat timely, and our sandwiches were amazing. But the best part was watching the employees as I ate. They were single handedly the funniest, most interesting people I’ve ever seen. They have a sweet dynamic. Lily I hope you and you coworkers live the best lives.“