I am a frequent visitor to the particular location. For the most part, it’s a good spot, only lack of employees slowing down production and creating long wait times and long lines during lunch.This particular lunch visit was disappointing. The usual long lines were an issue as I anticipated it, I was happy to see a full line of employees making sandwiches this time. The flow was definitely faster and I thought that was great while in the line until I reached the veggie/completion stage. They had a young inexperienced employee building and finishing the orders.I ordered a simple Roasted Chicken Wrap and added some veggies. I am never one to complain and I didn’t this time however you can see from my pictures, more training was needed. There were something many of each vegetable that the wrap could not close. It couldn’t be folded or wrapped so it was just rolled up in the paper and sent to me. It had the vegetables on the outside of the wrap as well that made it very soggy and just not good. The wrap would have filled two different salad bowls. I had to get a fork and sift through all of it to find any chicken. It was so off putting that I ate about a third of it and tossed the soggy rest of it.In their defense , this is not a regular thing, most of the time it’s the extreme opposite which is not enough vegetables. Also, the cashier and I both watched in awe of their person struggling to quickly fit all this in the wrap while moving on the the next customer in the long line, and neither of us said “please take out about half of that, and it will work better” so I take some blame too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, All
John McCaghren
Subways are a dime a dozen, but they definitely vary in quality and consistency. This is easily my favorite one in town. I order through the app and they've always been made just as requested.
Kimberly Bewley
My friend and I stopped by here for lunch and it was amazing! The worker was so kind and friendly and there were not very many people there we were able to order fairly quickly and had a nice fresh delicious meal and it was peaceful and quiet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Cookies, Steak
Jenn Released
I placed an order in the moble app. The store charged my card and then when I arrived to pick up my order they said they did not receive an order for me. On my app it showed my order was picked up. They would not refund my money or give me the sandwiches I ordered!
Elias Galvan
I used the Subway app. to order, 5 minutes later an employee called me and stated that the refrigeration system was not working. I requested a refund. The employee told me that I had to request the refund throw the app.and I emailed the area manager Kevin Schwartz. I had no response.BAD SERVICE !!!
James “JayDub” Williams
Listen, you might think all Subways are the same...but you'd be wrong. This one has the best staff in the business! Go grab a sub and enjoy the positivity that exudes from them. You won't be disappointed.
valarie gutierrez
placed a online order and it wasn’t ready when I get there. She had 25 minutes to make my ONE sandwich. the lady then tells me that it will be another 10 minutes. she was rude and horrible customer service. won’t be back to this location
Jennifer Mcfadden
We are currently shorthanded and apologize for the inconvenience. We are working hard to resolve this issue.
M R
Update 7 June 22: hours are still not correct. Location is constantly closed due to personnel shortages.Need to update the hours they’re open. More than half the time I’ve come to get food here they’ve been closed when the hours show they’re open. I’ve come to just skipping this one and going to the location on Buffalo gap road bc I don’t like to waste my time checking. Franchise owner should do something about this.
Went in for a pizza at 11:30 and was disappointed when they said they're all froze so do you want something else, not the best managed subway so if you're wanting something in particular I wouldn't visit this one.
Jaydin Dahl
Amanda was great she made the best subway sandwich ever!!!
Wweking21080
Line is always clean and neat
Mr Bigglesworth
The night shift lady closed the shop 10 minutes early so she could leave
I am a frequent visitor to the particular location. For the most part, it’s a good spot, only lack of employees slowing down production and creating long wait times and long lines during lunch.This particular lunch visit was disappointing. The usual long lines were an issue as I anticipated it, I was happy to see a full line of employees making sandwiches this time. The flow was definitely faster and I thought that was great while in the line until I reached the veggie/completion stage. They had a young inexperienced employee building and finishing the orders.I ordered a simple Roasted Chicken Wrap and added some veggies. I am never one to complain and I didn’t this time however you can see from my pictures, more training was needed. There were something many of each vegetable that the wrap could not close. It couldn’t be folded or wrapped so it was just rolled up in the paper and sent to me. It had the vegetables on the outside of the wrap as well that made it very soggy and just not good. The wrap would have filled two different salad bowls. I had to get a fork and sift through all of it to find any chicken. It was so off putting that I ate about a third of it and tossed the soggy rest of it.In their defense , this is not a regular thing, most of the time it’s the extreme opposite which is not enough vegetables. Also, the cashier and I both watched in awe of their person struggling to quickly fit all this in the wrap while moving on the the next customer in the long line, and neither of us said “please take out about half of that, and it will work better” so I take some blame too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, All
Subways are a dime a dozen, but they definitely vary in quality and consistency. This is easily my favorite one in town. I order through the app and they've always been made just as requested.
My friend and I stopped by here for lunch and it was amazing! The worker was so kind and friendly and there were not very many people there we were able to order fairly quickly and had a nice fresh delicious meal and it was peaceful and quiet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Cookies, Steak
I placed an order in the moble app. The store charged my card and then when I arrived to pick up my order they said they did not receive an order for me. On my app it showed my order was picked up. They would not refund my money or give me the sandwiches I ordered!
I used the Subway app. to order, 5 minutes later an employee called me and stated that the refrigeration system was not working. I requested a refund. The employee told me that I had to request the refund throw the app.and I emailed the area manager Kevin Schwartz. I had no response.BAD SERVICE !!!
Listen, you might think all Subways are the same...but you'd be wrong. This one has the best staff in the business! Go grab a sub and enjoy the positivity that exudes from them. You won't be disappointed.
placed a online order and it wasn’t ready when I get there. She had 25 minutes to make my ONE sandwich. the lady then tells me that it will be another 10 minutes. she was rude and horrible customer service. won’t be back to this location
We are currently shorthanded and apologize for the inconvenience. We are working hard to resolve this issue.
Update 7 June 22: hours are still not correct. Location is constantly closed due to personnel shortages.Need to update the hours they’re open. More than half the time I’ve come to get food here they’ve been closed when the hours show they’re open. I’ve come to just skipping this one and going to the location on Buffalo gap road bc I don’t like to waste my time checking. Franchise owner should do something about this.
Always good
Restaurantji Recommends
Fast service and fresh food.
Went in for a pizza at 11:30 and was disappointed when they said they're all froze so do you want something else, not the best managed subway so if you're wanting something in particular I wouldn't visit this one.
Amanda was great she made the best subway sandwich ever!!!
Line is always clean and neat
The night shift lady closed the shop 10 minutes early so she could leave