A friend and I went in, ordered separately. She paid with a card. I placed my order and chose to pay with cash. Stood at the counter for over 15 min waiting for someone, anyone to come take my money. Her order came out, the next 3 orders came out. I finally hollered to get someone's attention, asked if there was an order for my name, they said yes. I was like ok. Another 10 min goes by, the little girls that said my order was back there, comes and asked if I needed to pay. I said yes ma'am. But you said my order was back there over 10 min ago, at this point. She said yeah, we don't make it till after it's paid for. I asked her why no one had come to get my money, like is there no alert to say, hey someone needs to pay, so they can get there food? She said no, and they don't have a front cashier anyway. Like, WHAT!? Waited over 30 min, no apologies, no compensation, not even a thank you. Nothing. Worst customer service in this town, hands down.
Atmosphere: 1
Food: 2
Service: 1
Journay M
If I could leave 0 stars i would. I called to see if I could get another queso replacement that comes with the nacho fries and as advertised on all the pictures because mine wasn’t even halfway full, It is filled to the rim of the cup on advertising. The “manager” who’s name is Chonna, said they only give 2 pumps of queso into the cup and I said that would be false advertising because on the picture on the menu has it all the way filled. She then refused to give me her last name to make a report or HRs number or any upper above. I will never ever come back to this location, i recommend the location by HSU because they always do a good job. She also said that i would have to look up HR or corporates number instead of her giving it to me. Completely unfair and had an attitude the whole time. Taco bell needs better workers with better decorum.
Atmosphere: 1
Food: 4
Service: 1
Cheyenne Ellison
The wait time is horrible!! We sat in line for over 30 minutes waiting on an order.
Service: 1
Stacie
Quiet enjoyable good food we dined in
Atmosphere: 5
Food: 5
Service: 5
Garry Houston
If we’re going to be honest, most people tend to rank Taco Bell at the bottom of the barrel. This particular location has a very good crew that serves very good food. I always like to get the cravings box. For $5, $6, $7, or $9, you get to pick two entrées, one side, and a drink. My favorite is the crunch wrap supreme. It is so good! And of course, if you join the email Club, there’s all sorts of coupons and free food. I get them all the time. In fact, I think it’s time for a crunch wrap supreme! oh, I forgot, the Mexican pizza is really good too. You should try it!
Atmosphere: 4
Food: 4
Service: 4
Erika Van-Horn
No one helps at the counter no was anything prepared in the store instead everyone wanted to hangout and chit chat in the back.
Service: 1
Tina Cook
Spent 34.00 and didn't get all my food. Too late to drive back up there. Their phone number says not working. Not a person taking orders in drive thru. Will not be back.
Atmosphere: 1
Food: 2
Service: 3
Heather Fitzsimmons
I do not know how this place has fallen so badly. From the rude manager who didn’t wanna do his job, nor would he listen long enough to correct the problem. Instead he wanted to just say it’s all in the bag.. it was not nor was the food eatable. This place used to literally be the number one store to go and now I rather drive to the furthest location just to get good food made hot… correctly.. and by people who know what they are actually doing and want to do there job and provide actual quality customer service
Raquel Rosario
THEY OUT MILD SAUCE!!
Ferdz Hooper
Workers are engaged with customers enouhh to make sure everything is good. Also the place is clean, bathrooms are cleam... One of the better place I dined-in at Taco Bell....
Every time I come here they make my soft taco Supremes as regulars and say they're out of tomatoes.. but I get charged for Supremes? They're too lazy to prep tomatoes or do anything since they have a robot speaker. The charge for supreme is almost all tomatoes, if that's the case you shouldn't be charging for Supremes to begin with. Pathetic
Atmosphere: 1
Food: 1
Service: 1
Jorge Canales
Lux Box Order Tortillas in 5 layer were cold. Chalupa shell was rock solid and probably had been keep for at least an hour. Aside from that, the chips & queso with the supreme crunchy taco were great 👍
Lastly, I know we all have hard days but please please please try to smile when at the window. It can make someone's day (who knows, it might make yours better too) 😁.
Atmosphere: 2
Food: 3
Service: 3
Matt Nation
Absolutely filled every bag of food only 50% and they do this every time. Not worth the price at all for the portions. Pathetic
Atmosphere: 3
Food: 1
Service: 5
Leilani Tibbitts
In order to pick up an online order they should have remained open with their doors so we didn’t get stuck in a long line for forever
A friend and I went in, ordered separately. She paid with a card. I placed my order and chose to pay with cash. Stood at the counter for over 15 min waiting for someone, anyone to come take my money. Her order came out, the next 3 orders came out. I finally hollered to get someone's attention, asked if there was an order for my name, they said yes. I was like ok. Another 10 min goes by, the little girls that said my order was back there, comes and asked if I needed to pay. I said yes ma'am. But you said my order was back there over 10 min ago, at this point. She said yeah, we don't make it till after it's paid for. I asked her why no one had come to get my money, like is there no alert to say, hey someone needs to pay, so they can get there food? She said no, and they don't have a front cashier anyway. Like, WHAT!? Waited over 30 min, no apologies, no compensation, not even a thank you. Nothing. Worst customer service in this town, hands down.
Atmosphere: 1
Food: 2
Service: 1
If I could leave 0 stars i would. I called to see if I could get another queso replacement that comes with the nacho fries and as advertised on all the pictures because mine wasn’t even halfway full, It is filled to the rim of the cup on advertising. The “manager” who’s name is Chonna, said they only give 2 pumps of queso into the cup and I said that would be false advertising because on the picture on the menu has it all the way filled. She then refused to give me her last name to make a report or HRs number or any upper above. I will never ever come back to this location, i recommend the location by HSU because they always do a good job. She also said that i would have to look up HR or corporates number instead of her giving it to me. Completely unfair and had an attitude the whole time. Taco bell needs better workers with better decorum.
Atmosphere: 1
Food: 4
Service: 1
The wait time is horrible!! We sat in line for over 30 minutes waiting on an order.
Service: 1
Quiet enjoyable good food we dined in
Atmosphere: 5
Food: 5
Service: 5
If we’re going to be honest, most people tend to rank Taco Bell at the bottom of the barrel. This particular location has a very good crew that serves very good food. I always like to get the cravings box. For $5, $6, $7, or $9, you get to pick two entrées, one side, and a drink. My favorite is the crunch wrap supreme. It is so good! And of course, if you join the email Club, there’s all sorts of coupons and free food. I get them all the time. In fact, I think it’s time for a crunch wrap supreme! oh, I forgot, the Mexican pizza is really good too. You should try it!
Atmosphere: 4
Food: 4
Service: 4
No one helps at the counter no was anything prepared in the store instead everyone wanted to hangout and chit chat in the back.
Service: 1
Spent 34.00 and didn't get all my food. Too late to drive back up there. Their phone number says not working. Not a person taking orders in drive thru. Will not be back.
Atmosphere: 1
Food: 2
Service: 3
I do not know how this place has fallen so badly. From the rude manager who didn’t wanna do his job, nor would he listen long enough to correct the problem. Instead he wanted to just say it’s all in the bag.. it was not nor was the food eatable. This place used to literally be the number one store to go and now I rather drive to the furthest location just to get good food made hot… correctly.. and by people who know what they are actually doing and want to do there job and provide actual quality customer service
THEY OUT MILD SAUCE!!
Workers are engaged with customers enouhh to make sure everything is good. Also the place is clean, bathrooms are cleam... One of the better place I dined-in at Taco Bell....
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Nice 👍
Atmosphere: 5
Food: 5
Service: 5
Every time I come here they make my soft taco Supremes as regulars and say they're out of tomatoes.. but I get charged for Supremes? They're too lazy to prep tomatoes or do anything since they have a robot speaker. The charge for supreme is almost all tomatoes, if that's the case you shouldn't be charging for Supremes to begin with. Pathetic
Atmosphere: 1
Food: 1
Service: 1
Lux Box Order
Tortillas in 5 layer were cold. Chalupa shell was rock solid and probably had been keep for at least an hour. Aside from that, the chips & queso with the supreme crunchy taco were great 👍
Lastly, I know we all have hard days but please please please try to smile when at the window. It can make someone's day (who knows, it might make yours better too) 😁.
Atmosphere: 2
Food: 3
Service: 3
Absolutely filled every bag of food only 50% and they do this every time. Not worth the price at all for the portions. Pathetic
Atmosphere: 3
Food: 1
Service: 5
In order to pick up an online order they should have remained open with their doors so we didn’t get stuck in a long line for forever
Atmosphere: 1
Food: 1
Service: 1
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