Management. You're late evening staff is terrible. Seems more like a social gathering than a business. You should probably look into this.
Atmosphere: 1
Food: 1
Service: 1
Jason Reneau
Lady taking our order was rude, we ordered our for dine in and they brought it out in a bag with the fries turned over not in the carton. Food was cold and terrible! The Danville location is the worse I have ever been to. Need to fire everyone there and get new people that have a little bit of customer service. There is NO pride or customer service at this location, maybe need a new manager that can get their employee to work right and act right. I will never go to that one again.
Atmosphere: 2
Food: 1
Service: 1
Chad V
One of the worst drive-thru experiences ever, the staff have to walk out to your vehicle to take a payment they don't know what order goes to which vehicle. People behind you in the Drive-Thru Lane get their food before you do. The employees also get into arguments with each other at the drive-thru window. All in all it's a very uncomfortable experience.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whataburger
Seth Pair
Still a good burger, but EXTREMELY overpriced, even considering with inflation
Atmosphere: 3
Food: 4
Service: 3
Alli Day
45 minutes waiting for a pick up order? I got a regular whataburger, medium fries, medium tea, and a side of ranch. Why would that take over 30 minutes? Server was all smiles when he came out with the other persons order, but the opposite when he came out with mine. Ridiculous. *EDIT* I had manager Freddie give me a call and speak about what happened, he was very understanding and polite, I’ve changed my service rating as he has also told me I can go in to get some complementary items upon my next order.
Atmosphere: 1
Food: 2
Service: 3
Rubber Sosa
Well, first thing there was a hair in my wife's salad, and I don't understand why the patties are getting thinner and the price's getting higher, not good for business but one thing that I've seen for a good burger and the size doesn't change is Five Guy's, you'll love if you have one in town.
Atmosphere: 2
Food: 2
Service: 2
carol van de blankevoort
Won't go back very disappointed
Atmosphere: 1
Food: 1
Service: 1
Piper Stokes
We waited 30 minutes in the drive through but no one tried to take our order, and when we went in, we had to wait another 45 minutes just to get our food.
Atmosphere: 1
Service: 1
J Boudreaux
Was clean, however the service was slow. We waited around 15mins and when our food was serve was not hot.
The service was great, friendly but I ordered a bacon and chz with mayo and pickles only and they didn't put any cheese 😏
Food: 3
Service: 5
Taylor McKay
No straws, no napkins, no ketchup, cold burgers. Worst whataburger ever. No common sense.
Atmosphere: 1
Food: 1
Service: 1
Steve Durgin
Biscuits and gravy, honey chicken biscuit was a great breakfast
Atmosphere: 5
Food: 5
Service: 5
Dustin H
Made a online order and was quoted by it to pick up between 10:39-10:42.. We waited till 11:13 and then I went in to check on it and they still hadn’t made it!?!?! Come one guys that’s more than 25 minutes over late waiting time:(((( we will not go back, the lady at the counter who gave me the burger had a attitude more than I had and I believe I should have been like her but didn’t… come on your going to kill your business there and Yall just redid your store!?!?!?!
Atmosphere: 3
Food: 2
Service: 1
Gregory Floyd
Beto is an awesome manager. This young man is very professional and outstanding. What a way to run a business, definitely will be coming back to this location. The team there is also superb good job guys.There is a positive vibe and comfortable atmosphere at this place! Thank you again Beto!
Management. You're late evening staff is terrible. Seems more like a social gathering than a business. You should probably look into this.
Atmosphere: 1
Food: 1
Service: 1
Lady taking our order was rude, we ordered our for dine in and they brought it out in a bag with the fries turned over not in the carton. Food was cold and terrible! The Danville location is the worse I have ever been to. Need to fire everyone there and get new people that have a little bit of customer service. There is NO pride or customer service at this location, maybe need a new manager that can get their employee to work right and act right. I will never go to that one again.
Atmosphere: 2
Food: 1
Service: 1
One of the worst drive-thru experiences ever, the staff have to walk out to your vehicle to take a payment they don't know what order goes to which vehicle. People behind you in the Drive-Thru Lane get their food before you do. The employees also get into arguments with each other at the drive-thru window. All in all it's a very uncomfortable experience.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whataburger
Still a good burger, but EXTREMELY overpriced, even considering with inflation
Atmosphere: 3
Food: 4
Service: 3
45 minutes waiting for a pick up order? I got a regular whataburger, medium fries, medium tea, and a side of ranch. Why would that take over 30 minutes? Server was all smiles when he came out with the other persons order, but the opposite when he came out with mine. Ridiculous.
*EDIT* I had manager Freddie give me a call and speak about what happened, he was very understanding and polite, I’ve changed my service rating as he has also told me I can go in to get some complementary items upon my next order.
Atmosphere: 1
Food: 2
Service: 3
Well, first thing there was a hair in my wife's salad, and I don't understand why the patties are getting thinner and the price's getting higher, not good for business but one thing that I've seen for a good burger and the size doesn't change is Five Guy's, you'll love if you have one in town.
Atmosphere: 2
Food: 2
Service: 2
Won't go back very disappointed
Atmosphere: 1
Food: 1
Service: 1
We waited 30 minutes in the drive through but no one tried to take our order, and when we went in, we had to wait another 45 minutes just to get our food.
Atmosphere: 1
Service: 1
Was clean, however the service was slow. We waited around 15mins and when our food was serve was not hot.
Atmosphere: 5
Food: 3
Service: 3
Slow as
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The service was great, friendly but I ordered a bacon and chz with mayo and pickles only and they didn't put any cheese 😏
Food: 3
Service: 5
No straws, no napkins, no ketchup, cold burgers. Worst whataburger ever. No common sense.
Atmosphere: 1
Food: 1
Service: 1
Biscuits and gravy, honey chicken biscuit was a great breakfast
Atmosphere: 5
Food: 5
Service: 5
Made a online order and was quoted by it to pick up between 10:39-10:42.. We waited till 11:13 and then I went in to check on it and they still hadn’t made it!?!?! Come one guys that’s more than 25 minutes over late waiting time:(((( we will not go back, the lady at the counter who gave me the burger had a attitude more than I had and I believe I should have been like her but didn’t… come on your going to kill your business there and Yall just redid your store!?!?!?!
Atmosphere: 3
Food: 2
Service: 1
Beto is an awesome manager. This young man is very professional and outstanding. What a way to run a business, definitely will be coming back to this location. The team there is also superb good job guys.There is a positive vibe and comfortable atmosphere at this place! Thank you again Beto!
Atmosphere: 5
Food: 5
Service: 5
Loading...