Our bartender chas was amazing and very helpful as it was our first time here and she made me the perfect drink! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Abel Barrios
Ice House has a cool atmosphere and is usually a solid spot, but my recent visit was a bit disappointing due to service. Our server short girl, seemed extremely stressed because a large party event was happening , and unfortunately that stress came across to customers.
Every time I tried to close my tab after ordering a drink, I was told I had to leave it open. When I asked about it, the response was rude and dismissive — I was told, “I have a big party, you can’t keep closing your tab every time.” I understand being busy, but there are better ways to communicate without making guests feel like an inconvenience.
I don’t mind accommodating policies, but customer service matters. Hopefully this was just an off night, because the place itself has potential. With better communication and less attitude under pressure, it could easily be a better experience.
Atmosphere: 1
Food: 4
Service: 1
Nwanye Davis
Great service!! Matt was the best! Of course. Brandy keeps everything rolling. I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Daisy Gonzalez
Service was amazing bartender very patient with all the questions I asked regarding drinks delivered the best guest experience also music was 10/10 please ask for Daddy Matt
Atmosphere: 5
Food: 5
Service: 5
Stephanie Casto Branum
Came to have drinks, dinner and see the Christmas lights at Virtruvian Park. Wings were crispy and on point, service friendly and fast. Could see a beautiful view of lights from the patio.
Atmosphere: 5
Food: 5
Service: 5
Timothy Cedor
Small bar, but pretty much right in the middle of the park, so it is very easy to get to. The funnel cake fries are a great dessert.
Atmosphere: 4
Service: 4
Kelsey Leniger
Manger Matt was great! Our friend group went to celebrate someones birthday and his service helped make the night awesome! He kept us laughing, singing karaoke, watching sports, and plus the food/drinks were delicious! Thanks for helping us celebrate our friend in such a fun way! We look forward to returning
Atmosphere: 5
Food: 5
Service: 5
Travis Williams
It looked like they were serving minors....never saw IDs being checked. Poor service!
Atmosphere: 1
Food: 1
Service: 1
Travis Williams
Poor service and management!
Joe D
It was a pretty cool place even though it was dead on a Tuesday evening. We loved the fried pickle chips and prices weren’t too bad
I used to live at the Savoy apartments above the Ice House. After 5 yesrs I've moved back. Worst place. Never again.
Atmosphere: 3
Service: 1
Jason Tally
Great place. Good drinks and good company.
Atmosphere: 4
Food: 5
Service: 5
Taryn Potter
The drinks were good, they have touch tunes and pool.. but the closing bar tender was a jerk. I was there with my partner and a buddy showed up later. My buddy orders and pays with card, I see him tip with cash. He goes and orders another round later that I don’t see but the bar tender confronts my partner about buddy not tipping enough. First of all, why are you confronting someone else about a tab that’s not theirs? second, he said he didn’t tip for either orders which wasn’t true (maybe someone else at the bar stole the cash before bar tender saw it?) Third, why are you confronting people who are still directly there, one with a tab open and the other who is still there ordering drinks? They could be tipping at the end, the person who’s tab is open could be tipping for everyone.. I always tip well and I still did. But I won’t be coming back.
Lilly Johnson
My friend Mike and I went here for the first time. Jordan (bartender) was extremely nice and the DJ was friendly. Drinks were perfect. Great atmosphere. We didn't eat, but we will next time.
Atmosphere: 5
Food: 5
Service: 5
Manuel Ramirez
Amazing spot to hang out and enjoy yourself food, drinks and vibe 100% awesome. No doubt about it staff, cook are very welcoming crew. Must stop by!
Our bartender chas was amazing and very helpful as it was our first time here and she made me the perfect drink! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Ice House has a cool atmosphere and is usually a solid spot, but my recent visit was a bit disappointing due to service. Our server short girl, seemed extremely stressed because a large party event was happening , and unfortunately that stress came across to customers.
Every time I tried to close my tab after ordering a drink, I was told I had to leave it open. When I asked about it, the response was rude and dismissive — I was told, “I have a big party, you can’t keep closing your tab every time.” I understand being busy, but there are better ways to communicate without making guests feel like an inconvenience.
I don’t mind accommodating policies, but customer service matters. Hopefully this was just an off night, because the place itself has potential. With better communication and less attitude under pressure, it could easily be a better experience.
Atmosphere: 1
Food: 4
Service: 1
Great service!! Matt was the best! Of course. Brandy keeps everything rolling. I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Service was amazing bartender very patient with all the questions I asked regarding drinks delivered the best guest experience also music was 10/10 please ask for Daddy Matt
Atmosphere: 5
Food: 5
Service: 5
Came to have drinks, dinner and see the Christmas lights at Virtruvian Park. Wings were crispy and on point, service friendly and fast. Could see a beautiful view of lights from the patio.
Atmosphere: 5
Food: 5
Service: 5
Small bar, but pretty much right in the middle of the park, so it is very easy to get to. The funnel cake fries are a great dessert.
Atmosphere: 4
Service: 4
Manger Matt was great! Our friend group went to celebrate someones birthday and his service helped make the night awesome! He kept us laughing, singing karaoke, watching sports, and plus the food/drinks were delicious! Thanks for helping us celebrate our friend in such a fun way! We look forward to returning
Atmosphere: 5
Food: 5
Service: 5
It looked like they were serving minors....never saw IDs being checked. Poor service!
Atmosphere: 1
Food: 1
Service: 1
Poor service and management!
It was a pretty cool place even though it was dead on a Tuesday evening. We loved the fried pickle chips and prices weren’t too bad
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I used to live at the Savoy apartments above the Ice House. After 5 yesrs I've moved back.
Worst place. Never again.
Atmosphere: 3
Service: 1
Great place. Good drinks and good company.
Atmosphere: 4
Food: 5
Service: 5
The drinks were good, they have touch tunes and pool.. but the closing bar tender was a jerk. I was there with my partner and a buddy showed up later. My buddy orders and pays with card, I see him tip with cash. He goes and orders another round later that I don’t see but the bar tender confronts my partner about buddy not tipping enough. First of all, why are you confronting someone else about a tab that’s not theirs? second, he said he didn’t tip for either orders which wasn’t true (maybe someone else at the bar stole the cash before bar tender saw it?) Third, why are you confronting people who are still directly there, one with a tab open and the other who is still there ordering drinks? They could be tipping at the end, the person who’s tab is open could be tipping for everyone.. I always tip well and I still did. But I won’t be coming back.
My friend Mike and I went here for the first time. Jordan (bartender) was extremely nice and the DJ was friendly. Drinks were perfect. Great atmosphere. We didn't eat, but we will next time.
Atmosphere: 5
Food: 5
Service: 5
Amazing spot to hang out and enjoy yourself food, drinks and vibe 100% awesome. No doubt about it staff, cook are very welcoming crew. Must stop by!
Atmosphere: 5
Food: 5
Service: 5
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