Chipotle Mexican Grill
3771 Belt Line Rd, Addison
(972) 243-9088
Recent Reviews
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Great food
Atmosphere: 5
Food: 5
Service: 5
They just told me order just came in right after waiting for 15 minutes to pick up. If you have a slow system please spend dont money to upgrade it. Dont be so cheap. If this is a big please hire the right tech team to fix.
Service: 1
Small portions
I work by this locatio. But ,I had to start going to the chipotle close to my home. The guy told me I can only get a limit of 2 vinaigrette sauce. If I’m ordering for a family of 6 willing to pay extra for the sauce why would it be a limit. This is the only chipotle that does that. I only do business with the one close to my home now.I see why this location has a low rating.
Not a fan.
Atmosphere: 3
Food: 3
Service: 3
Staff was unfriendly. Dinning area very dirty, while staff just stood around behind the counter. Ordered a kids quesadilla with no meat and asked to substitute the meat for extra rice and they wouldn't. My daughter asked for a second quesadilla and was charged full price and again would give her the extra rice. The rice was dry and appeared to have been sitting a while. We will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I placed a group order this morning for my employer. After receiving multiple notifications that I'd been charged three times, I conclusively didn't receive a confirmation email. I went to the store and requested the manager on duty. I explained what happened and he said I wouldn't be charged. He advised I speak with customer support. I asked for his name, and he refused it. I told him I just wanted to tell customer support who I spoke with confirming I wouldn't be charged three times. He still wouldn't give it to me. I placed the order in person despite my payment concerns. The cashier Eulogio was as unfriendly as always. I love Chipotle but I'll never revisit nor recommend this location.
Service: 1
Very disrespectful customer service
Atmosphere: 1
Food: 1
Service: 1
The food was delicious but and hot
This location used to be good but now I will no longer eat from here. Twice I have paid for double chicken, which is $5 extra, with no extra chicken. They just give you extra rice to make the bowl look fuller. The food is way too expensive to be skimping especially when I paid for extra. Forgot my drink both times and no hot salsa in my bowl.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Love this location, they are super fast and food is always fresh.
Atmosphere: 4
Food: 4
Service: 5
The door says open daily till 11:00 p.m. at 10:25 the door was locked it looks like food was still out on the line but they just didn't care to let you come in and buy it
Atmosphere: 1
Food: 1
Service: 1
I came to this Chipotle to have lunch. I starting getting my chicken bowl built the lady fixing my bowel gave one scoop of rice and tried to spread it through the bowl. When I asked for another scoop of she instantly seemed irritated. She rushed so fast that I didn’t even felt comfortable asking for all the ingredients that I normally would get. Mind you I was the only customer in line so what is the rush for. The empty tables are dirty and so is the drink station. This place is awful and nasty. I will never visit this location again. The guacamole is nasty and doesn’t have any flavor. I ordered a bowl, chips and guacamole and a drink for $19.00 to be disappointed.
Atmosphere: 1
Food: 1
Service: 1
I showed up at 10:45 and they say they close at 11:00. The doors are locked. If you don't have all the options, I get it, but don't close doors.
Atmosphere: 3
Food: 3
Service: 1
The food is good, the only problem is they only serve so little, I finished 3 soft tacos and I was still hungry do to the small portions they give. I had to go chick fill a for a meal.
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