Einstein Bros. Bagels

The food is very good and everyone is really nice.

Atmosphere: 5

Food: 5

Service: 5

All them are very nice and kind

Atmosphere: 5

Food: 5

Service: 5

My niece is pregnant, and she got her food, and it smelled like cologne, and a man named Carlos, the morning manager, demanded that she bring the food back, and NO EMPLOYEES WERE ALLOWED TO WEAR cologne. This was rude, unprofessional, and unethical on so many levels. If you are not happy with being in the customer service field, please consider leaving the hospitality industry.

The absolute worst experience EVER! Usually don't leave bad reviews because I understand people have bad days BUT sitting in the drive thru for 15 mins to order just to get my order completely wrong was over the top! The idea that I ordered a Sausage Egg Bagel & was told AFTER I waited an additional 10mins that I would have need to request pork Sausage for an additional charge-it automatically comes with Turkey- now if its not listed on the drive thru menu how would I know! Just a trash 1st time experience

DO NOT USE THE DRIVE-THRU!! The food is always great, but the service at the Belt Line & Marsh location in Addison, TX—especially the drive-thru—is consistently disappointing. Today we waited 45 minutes in the drive-thru, and the only reason we didn’t leave is because the curb and the long line made it impossible to exit. If the drive-thru can’t be managed efficiently, it might be better to close it until the issues are resolved so customers don’t end up stuck like this.

Atmosphere: 2

Food: 5

Service: 1

I usually don’t leave reviews, but this was genuinely AWFUL. I waited 45 minutes for a simple bagel yes, and when it finally came out, it was drenched in pepper, to the point of being completely inedible. I don’t know how you mess up a bagel this badly. The lady manager doesn’t give a damn about the restaurant or customers.

By the time it arrived, it wasn’t even worth sending back. Just a totally disappointing experience from start to finish. Would not recommend this location to anyone.

Atmosphere: 4

Food: 1

Service: 1

Shitty I am so grossed out right now. From the service to the rubbish food and coffee I was given.

Atmosphere: 1

Food: 1

Service: 1

I absolutely love coming here , the place is always clean, food is always delicious and the General Manager is very friendly and welcoming to all the guest . He welcomes me back every time !

The food was fine, but I waited for 45mins for 1 bagel and 1 egg sandwich... weird

First time inside one of these places and not just eating bagels omg !!! The all-nighter and the hash brown biscuits are to die for!!

Love having breakfast here- or take out in the weekends… However, service is not welcoming… today on my pick up order they forgot 2 items- when I went back, the lady at the window was bothered… she did not even speak to us… May have to find another place for bagels… Update: Our iced coffee was HOT- we had to add ice at home… they were given to us in a carrier…. my bagel had plain shmear instead of veggie … so disappointed for spending $50+ …

It was a busy Saturday in the drive thru however the food was fresh and amazing

I was disappointed bc my egg white sandwich had barely any tomato spread 😭😭😭😭 it tasted fine but not was i expected. not like the picture at all

Sat at the drive thru 30 minutes the cars weren't moving so i left. No way a bagel drive thru takes 30 min to serve a single car. Not to mention i was the 6th car in a line that never moved. Horrible servoce

Good food and solid prices, service was good