Worse costumer service!! Waitress dress very inappropriate and they are not friendly! Music was loud and also inappropriate lyrics (dirty reggaeton) specially if you are with little ones and young children. Service extremely slow and I don’t even think the manager - owner even care. Food quality just average and nothing special. I do not recommend this restaurant to anyone!
Angel Flores
Amazing Colombian food and the staff is awesome
Anita Vidaurre
Delicious food but slow service.
Atmosphere: 5
Food: 5
Service: 5
Tracy Young
This place was not good for the 3 people.The food was not good everyone did not finish their food because of the roaches on the wall and flies flying around our food. Waiting staff wasn't a good staff didn't come to the table to make sure everything was ok. Drink are too expensive water should be free we had to paid for bottles of water which is not good you should have better prices
Atmosphere: 1
Food: 1
Service: 1
Antonio Cruz
Beautiful service 🤩 omg
Atmosphere: 5
Food: 5
Service: 5
Samadih Hernandez
Great place , Food on point 🙏🏻 service was Great , the people in here are great 🙌🏼 Will come back 😌
Atmosphere: 5
Food: 5
Service: 5
Diana Alvarez
Horrible service, called the restaurant and the girl was super rude, I waited for my food for more than 1 hour and they didn’t want to give it to my driver, if I could give it 0 stars I would
Atmosphere: 1
Food: 1
Service: 1
Yosvany Navarro
Restaurant cancel the delivery order.
Atmosphere: 1
Food: 1
Service: 1
Juan Alvarez
Worst service, disrespectful people. If you want to get a bad experience try to order or go here. Nobody answers the phone and when they finally answer person on the phone was rude
Atmosphere: 1
Food: 1
Service: 1
Jennifer Villagomez-Pierce
This is usually my go to Colombian food place however, they now have been blacklisted for me. I walked in last night at 9:40 to make a single to-go order. When i walked in there were 5-6 tables with customers sitting and eating still. I walked to the counter and was “greeted” with an eye roll and attitude. I asked if it was too late (closing was in 20 mins) to place a to go order. Immediately was told a sharp YES, it’s too late. I bet they want to clean the kitchen and may already have done that however, their posted hours are UNTIL 10pm. If employees want to be able to lock and walk out the door by 10 pm then they should change their hours of operation. The staff was very clearly going to be there past 10 already with the customers they still had in the restaurant. On top of that, the disgusting attitude that was given to me was unacceptable. You can’t work in customer service and then treat people so poorly AND be successful. Typically I don’t make a huge deal out of things but because I frequent and recommend this business, it’s been living rent free in my head all day so I needed to let the community know how Las Palmas treats the people who pay their bills. Keep your money in your wallet and find a different place to support.
I went to this Colombian restaurant last Sunday, and while the food tasted authentic and flavorful, the service was absolutely unacceptable.
The waitresses were rude, unprofessional, and downright unpleasant. From the moment we walked in, their faces made it clear they didn’t want to be there. They never once checked in to see if we needed anything, and when we tried to get their attention, they acted annoyed and gave us looks of disgust. It felt less like dining out and more like we were bothering them by simply existing at their tables.
On top of that, they automatically added an 18% gratuity to our bill, even though we were only a party of four. That explains everything—the staff doesn’t have to earn their tips, so they don’t bother giving decent service. They already know it’s forced onto your check whether you like it or not.
This place might serve decent Colombian food, but the toxic attitude and shameless money-grabbing practice make it a restaurant I would never recommend. Unless you enjoy paying to be mistreated, do yourself a favor and stay away.
Atmosphere: 1
Food: 4
Service: 1
Yssel Yssel
Horrific service!!! I definitely do not recommend!! my go to will remain at casa vieja!! I highly recommend that Colombian restaurant over any in the area.. and especially this one, do not go to Las Palmas Expecting friendly service. Maybe I was running bad luck that day I got awful service, but I will never be going back.
Angelo Rosario
Great food.
Atmosphere: 5
Food: 5
Service: 5
Dayday
Andrea served us with excellent service. Food was tasteful and flavorful. Thank you
Atmosphere: 5
Food: 5
Service: 5
Jose Maldonado
Food was amazing, Service was amazing, I will definitely be back 😎
Worse costumer service!! Waitress dress very inappropriate and they are not friendly! Music was loud and also inappropriate lyrics (dirty reggaeton) specially if you are with little ones and young children. Service extremely slow and I don’t even think the manager - owner even care. Food quality just average and nothing special. I do not recommend this restaurant to anyone!
Amazing Colombian food and the staff is awesome
Delicious food but slow service.
Atmosphere: 5
Food: 5
Service: 5
This place was not good for the 3 people.The food was not good everyone did not finish their food because of the roaches on the wall and flies flying around our food. Waiting staff wasn't a good staff didn't come to the table to make sure everything was ok. Drink are too expensive water should be free we had to paid for bottles of water which is not good you should have better prices
Atmosphere: 1
Food: 1
Service: 1
Beautiful service 🤩 omg
Atmosphere: 5
Food: 5
Service: 5
Great place , Food on point 🙏🏻 service was Great , the people in here are great 🙌🏼 Will come back 😌
Atmosphere: 5
Food: 5
Service: 5
Horrible service, called the restaurant and the girl was super rude, I waited for my food for more than 1 hour and they didn’t want to give it to my driver, if I could give it 0 stars I would
Atmosphere: 1
Food: 1
Service: 1
Restaurant cancel the delivery order.
Atmosphere: 1
Food: 1
Service: 1
Worst service, disrespectful people. If you want to get a bad experience try to order or go here. Nobody answers the phone and when they finally answer person on the phone was rude
Atmosphere: 1
Food: 1
Service: 1
This is usually my go to Colombian food place however, they now have been blacklisted for me. I walked in last night at 9:40 to make a single to-go order. When i walked in there were 5-6 tables with customers sitting and eating still. I walked to the counter and was “greeted” with an eye roll and attitude. I asked if it was too late (closing was in 20 mins) to place a to go order. Immediately was told a sharp YES, it’s too late. I bet they want to clean the kitchen and may already have done that however, their posted hours are UNTIL 10pm. If employees want to be able to lock and walk out the door by 10 pm then they should change their hours of operation. The staff was very clearly going to be there past 10 already with the customers they still had in the restaurant. On top of that, the disgusting attitude that was given to me was unacceptable. You can’t work in customer service and then treat people so poorly AND be successful. Typically I don’t make a huge deal out of things but because I frequent and recommend this business, it’s been living rent free in my head all day so I needed to let the community know how Las Palmas treats the people who pay their bills. Keep your money in your wallet and find a different place to support.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to this Colombian restaurant last Sunday, and while the food tasted authentic and flavorful, the service was absolutely unacceptable.
The waitresses were rude, unprofessional, and downright unpleasant. From the moment we walked in, their faces made it clear they didn’t want to be there. They never once checked in to see if we needed anything, and when we tried to get their attention, they acted annoyed and gave us looks of disgust. It felt less like dining out and more like we were bothering them by simply existing at their tables.
On top of that, they automatically added an 18% gratuity to our bill, even though we were only a party of four. That explains everything—the staff doesn’t have to earn their tips, so they don’t bother giving decent service. They already know it’s forced onto your check whether you like it or not.
This place might serve decent Colombian food, but the toxic attitude and shameless money-grabbing practice make it a restaurant I would never recommend. Unless you enjoy paying to be mistreated, do yourself a favor and stay away.
Atmosphere: 1
Food: 4
Service: 1
Horrific service!!! I definitely do not recommend!! my go to will remain at casa vieja!! I highly recommend that Colombian restaurant over any in the area.. and especially this one, do not go to Las Palmas Expecting friendly service. Maybe I was running bad luck that day I got awful service, but I will never be going back.
Great food.
Atmosphere: 5
Food: 5
Service: 5
Andrea served us with excellent service. Food was tasteful and flavorful. Thank you
Atmosphere: 5
Food: 5
Service: 5
Food was amazing, Service was amazing, I will definitely be back 😎
Atmosphere: 5
Food: 5
Service: 5
Loading...