Drive thru takes too long. I waited behind a car that took 15 minutes to order
Juliette Turnbull
Went to o McDonald in Addison and CSR did not know how to operate the headset properly, I was trying to order my food in English and she most not have heard me, but I could of hear how she told a coworker in Spanish that “ esta esta dormida no se le entiende nada” translation “ this one is sleep, can’t understand anything” the tone of voice was condescending and rude, given that I myself do costumer service, n worked at McDonald’s previously the headset can be turned off n policy is that u dnt make any comments or personal opinion over the headset, n to leave it on for the costumer to hear because u believe i dnt understand the language is very disrespectful. Alice/Alicia morning manager of McDonald’s on August 27th around 6:06am, you are rude, learn to use the equipment and please stop making comments about ur clients, it leaves a bad taste. Ps. Definitely won’t be ordering from that location again. To the general managers & Owners, I know nothing will come of these but I hope that you see how negative all of the reviews are for this location and do something about your costumer service.
Food: 5
Service: 1
Andrea Aulbaugh
Don’t even bother with this location go to the one on midway, you’re welcome.
Atmosphere: 1
Food: 1
Service: 1
Jose Munoz
Always friendly and the food is hot..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Sausage Mcmuffin with Egg
Stephanie Moore
Bring back dollar drinks. Food is always decent. I like the big breakfast
Atmosphere: 2
Food: 3
Service: 3
Shay B
Went to drive thru... left side... waited 10 minutes... right steady getting orders taken so I decided to go to right side... explained I had been waiting on the other side and never got serviced. So she said hold on and then proceeded to say I told you all we were having difficulties technically... didn't tell me!!! She then took the order from the other side thru that wasn't working..!!! Worst McDonald's service ever!!!.. you suck
Atmosphere: 1
Food: 3
Service: 1
Marty Burke
Not at all.
Atmosphere: 5
Food: 5
Service: 5
Msbutterfly Smith
Stop for coffee on this cold Thursday, February 13, Went through the drive-through when she handed me the coffee. I could tell that it was not fresh coffee because you couldn't feel the cup warm or hot. I asked her if the coffee was fresh, and she told me no. That I could pull to style 1. She would make fresh coffee when I passed her. The coffee cup back. She snatched from my hand with attitude. I thought, why did she do that.I parked and went inside and asked for a refund. Because I just asked for fresh coffee. Why snatch it from my hand with an attitude? What did I do to deserve this type of serve the manager? Tried to offer me. An apple pie or something , I said sir. I just want my refund for the coffee. I'm not asking for anything. I'm not looking for anything. Just want my refund The Manger said again I can give you an apple pie instead . Sir Is there a problem with me? Just getting a refund for my coffee. I really don't want anything else.I order hot coffee can't get that so I just wanted my refund, please he proceeded to give me a refund and apologize.
Atmosphere: 1
Service: 1
Paul Bicket
Very clean. Workers very friendly. Would eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Michelle Espinoza
Would not open the kids bathroom restroom to change my daughter’s diaper. Said they didn’t have the key to unlock it. Mind you I heard she didn’t want to open to so no one would go in bc of “certain people”. The other restroom did not have a changing table..
I thought 24hrs was just that! It’s 4am. And the manager “Edward” turned away 10 cars saying, “ we are closed for 15 mins!” I waited 30 just to see. Ended up at #Jackinthebox Fresh Hot Food!
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries
ced jam
Lady that has vest on to run food and help front counter has bad service and horrible attitude. No way to get your own napkins and condiments she got an attitude and made me wait behind orders just to hand me condiments they don’t have out. Slow service and poor attitude
Atmosphere: 1
Food: 3
Service: 1
Esther Jones
Worst place ever. Food was cold, McMuffin was rubbery, cheese was not melted and cold. Employees had attitude. Second time bad experience. They can’t get the order right. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Kendra Brooks
I asked for well done fries it came out just the normal time
Tyler Markwardt
Said they were closed but don’t have their app ordering turned off.
Drive thru takes too long. I waited behind a car that took 15 minutes to order
Went to o McDonald in Addison and CSR did not know how to operate the headset properly, I was trying to order my food in English and she most not have heard me, but I could of hear how she told a coworker in Spanish that “ esta esta dormida no se le entiende nada” translation “ this one is sleep, can’t understand anything” the tone of voice was condescending and rude, given that I myself do costumer service, n worked at McDonald’s previously the headset can be turned off n policy is that u dnt make any comments or personal opinion over the headset, n to leave it on for the costumer to hear because u believe i dnt understand the language is very disrespectful. Alice/Alicia morning manager of McDonald’s on August 27th around 6:06am, you are rude, learn to use the equipment and please stop making comments about ur clients, it leaves a bad taste.
Ps. Definitely won’t be ordering from that location again.
To the general managers & Owners, I know nothing will come of these but I hope that you see how negative all of the reviews are for this location and do something about your costumer service.
Food: 5
Service: 1
Don’t even bother with this location go to the one on midway, you’re welcome.
Atmosphere: 1
Food: 1
Service: 1
Always friendly and the food is hot..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Sausage Mcmuffin with Egg
Bring back dollar drinks. Food is always decent. I like the big breakfast
Atmosphere: 2
Food: 3
Service: 3
Went to drive thru... left side... waited 10 minutes... right steady getting orders taken so I decided to go to right side... explained I had been waiting on the other side and never got serviced. So she said hold on and then proceeded to say I told you all we were having difficulties technically... didn't tell me!!! She then took the order from the other side thru that wasn't working..!!! Worst McDonald's service ever!!!.. you suck
Atmosphere: 1
Food: 3
Service: 1
Not at all.
Atmosphere: 5
Food: 5
Service: 5
Stop for coffee on this cold Thursday, February 13, Went through the drive-through when she handed me the coffee. I could tell that it was not fresh coffee because you couldn't feel the cup warm or hot. I asked her if the coffee was fresh, and she told me no. That I could pull to style 1. She would make fresh coffee when I passed her. The coffee cup back. She snatched from my hand with attitude. I thought, why did she do that.I parked and went inside and asked for a refund. Because I just asked for fresh coffee. Why snatch it from my hand with an attitude? What did I do to deserve this type of serve the manager?
Tried to offer me. An apple pie or something , I said sir. I just want my refund for the coffee. I'm not asking for anything. I'm not looking for anything. Just want my refund The Manger said again I can give you an apple pie instead . Sir Is there a problem with me? Just getting a refund for my coffee. I really don't want anything else.I order hot coffee can't get that so I just wanted my refund, please he proceeded to give me a refund and apologize.
Atmosphere: 1
Service: 1
Very clean. Workers very friendly. Would eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Would not open the kids bathroom restroom to change my daughter’s diaper. Said they didn’t have the key to unlock it. Mind you I heard she didn’t want to open to so no one would go in bc of “certain people”. The other restroom did not have a changing table..
Atmosphere: 1
Service: 1
Restaurantji Recommends
I thought 24hrs was just that! It’s 4am. And the manager “Edward” turned away 10 cars saying, “ we are closed for 15 mins!” I waited 30 just to see. Ended up at #Jackinthebox Fresh Hot Food!
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries
Lady that has vest on to run food and help front counter has bad service and horrible attitude. No way to get your own napkins and condiments she got an attitude and made me wait behind orders just to hand me condiments they don’t have out. Slow service and poor attitude
Atmosphere: 1
Food: 3
Service: 1
Worst place ever. Food was cold, McMuffin was rubbery, cheese was not melted and cold. Employees had attitude. Second time bad experience. They can’t get the order right. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
I asked for well done fries it came out just the normal time
Said they were closed but don’t have their app ordering turned off.
Atmosphere: 1
Food: 1
Service: 1
Loading...