Usually it’s not bad but today man. Everything was undercooked crunchy raw broccoli, onion and peppers. Rice wasnt good, and they definitely forgot the basil in the Thai basil chicken. Pretty disappointing my child won’t even touch it.
Food: 1
Linda Wadsworth
The order wasn’t ready at the promised time, and the process felt very disorganized. Only one person was working the register, so they were trying to manage both the line of customers and the to-go orders, which meant no one was actually putting together the food waiting on the pass.
When I finally asked about my order they told me the only item missing was the kids meal. After waiting much longer, I overheard the kitchen staff telling the cashier (in Spanish, which I understood) that they were just then firing the kids meal.
On top of the wait, the food was disappointing. The wontons were especially bad—barely fried, cold, and with maybe half a teaspoon of filling inside.
Overall, very poor experience
Atmosphere: 1
Food: 1
Service: 1
Morgan
Clean establishment with respectful employees.
Hunter Gurkin
I’ve always enjoyed the food at Pei Wei — fresh, flavorful, and consistently delicious — but my recent visit was taken to a whole new level thanks to the incredible service from Giovanni. From the moment I walked in, Giovanni’s professionalism, warmth, and attention to detail stood out. He made sure every part of my experience was smooth and enjoyable, checking in without being intrusive and making me feel genuinely valued as a customer. It wasn’t just good service — it was exceptional service.
Giovanni is the kind of employee that every business dreams of having. He goes above and beyond to make customers feel welcome, and you can tell he takes pride in his work. In a world where great service is becoming rare, Giovanni is a shining example of what it looks like done right. Pei Wei, hold on to this guy — he’s the reason people like me will keep coming back again and again.
Atmosphere: 5
Food: 4
Service: 5
Eric Campos
First trip here ,Worst beef fried rice.beef was like eating rubber.it was not even edible.
Will not be back.
Cristina Monroy
Best place and food!
Atmosphere: 5
Food: 5
Service: 5
Creation B
This place has gnats everywhere by the drink machines. Workers are not the friendliest and seem not to have much social skills
Atmosphere: 3
Food: 3
Service: 3
Michael Morton
Good food quick service, very good flavors.
Atmosphere: 5
Food: 5
Service: 5
Amanda C
I havent been to a Pei Wei in a while, but I can tell you why I won't be back to this location. First off, way over priced. Over $40 for 2 of us to eat. The quality has dropped significantly, I got egg rolls and they use to be vibrant on the inside and tasty. The egg rolls I had here look like the same ones that I get frozen from the grocery store. Also tried their crab wontons, one of them had next to no filling and the other 3 were only slightly better. The rice to protein ratio is severely lacking, 2/3 of my bowl was rice. The service was lacking, the guy that helped us looked like he wanted to be anywhere but there which is understandable seeing how understaffed they appeared to be during peak lunch hour. The music is so loud, which is so unnecessary for the small space. My recommendation? Go somewhere more worth the money. I expect to spend over $40 at an actual sit down restaurant, not a glorified fast food joint.
Ordered ahead and picked up order walking into the restaurant. Easy, seamless, and food stayed hot.
Trent Nauth
I walk in to the restaurant and the music is blasting very loud. They ask if the order is for here or a pick up. I said here. They ask for my name. I said it's for here. The lady repeated.... what's the name on the order. I said it's for dine in. Then a guy comes to the counter. He asked me the name on the order. I said it's for here as in dinning in. I order beef and broccoli and they bring me an entirely different order. The guy rang me up for Mongolian steak instead. Then I said that's not what I ordered and that I order beef and broccoli. Then he asked me if that's what I ordered. I said NO, I ORDERED BEEF AND BROCCOLI. The people working here have to be on some of that good stuff and floating on cloud 9 or something. One good thing is that the restaurant itself is very clean but turn the music down. When I finally got my order the food was just ok. I hope they can turn this place around. I just finished my meal...I had small pieces mushrooms all over in my beef and broccoli from them reusing ingredients from the messed up order.
Atmosphere: 3
Food: 3
Service: 1
K U
I ordered the Pei Wei Drunken Noodles extra spicy with shrimp . They were! Delicious!!
Gary Wyatt
This is a good place if you are craving sweet, spicy and salty.
TheExPLoSivCarrot
Friendly staff that seemed happy to have us for dinner on Monday night. Provided thoughtful suggestions and served with care. My wife and I really enjoyed the variety of games inside (axe throwing!). Overall very welcoming and kind guest experience - will be coming back
Food was great and restaurant is very clean
Atmosphere: 5
Food: 5
Service: 5
Usually it’s not bad but today man. Everything was undercooked crunchy raw broccoli, onion and peppers. Rice wasnt good, and they definitely forgot the basil in the Thai basil chicken. Pretty disappointing my child won’t even touch it.
Food: 1
The order wasn’t ready at the promised time, and the process felt very disorganized. Only one person was working the register, so they were trying to manage both the line of customers and the to-go orders, which meant no one was actually putting together the food waiting on the pass.
When I finally asked about my order they told me the only item missing was the kids meal. After waiting much longer, I overheard the kitchen staff telling the cashier (in Spanish, which I understood) that they were just then firing the kids meal.
On top of the wait, the food was disappointing. The wontons were especially bad—barely fried, cold, and with maybe half a teaspoon of filling inside.
Overall, very poor experience
Atmosphere: 1
Food: 1
Service: 1
Clean establishment with respectful employees.
I’ve always enjoyed the food at Pei Wei — fresh, flavorful, and consistently delicious — but my recent visit was taken to a whole new level thanks to the incredible service from Giovanni. From the moment I walked in, Giovanni’s professionalism, warmth, and attention to detail stood out. He made sure every part of my experience was smooth and enjoyable, checking in without being intrusive and making me feel genuinely valued as a customer. It wasn’t just good service — it was exceptional service.
Giovanni is the kind of employee that every business dreams of having. He goes above and beyond to make customers feel welcome, and you can tell he takes pride in his work. In a world where great service is becoming rare, Giovanni is a shining example of what it looks like done right. Pei Wei, hold on to this guy — he’s the reason people like me will keep coming back again and again.
Atmosphere: 5
Food: 4
Service: 5
First trip here ,Worst beef fried rice.beef was like eating rubber.it was not even edible.
Will not be back.
Best place and food!
Atmosphere: 5
Food: 5
Service: 5
This place has gnats everywhere by the drink machines. Workers are not the friendliest and seem not to have much social skills
Atmosphere: 3
Food: 3
Service: 3
Good food quick service, very good flavors.
Atmosphere: 5
Food: 5
Service: 5
I havent been to a Pei Wei in a while, but I can tell you why I won't be back to this location. First off, way over priced. Over $40 for 2 of us to eat. The quality has dropped significantly, I got egg rolls and they use to be vibrant on the inside and tasty. The egg rolls I had here look like the same ones that I get frozen from the grocery store. Also tried their crab wontons, one of them had next to no filling and the other 3 were only slightly better. The rice to protein ratio is severely lacking, 2/3 of my bowl was rice. The service was lacking, the guy that helped us looked like he wanted to be anywhere but there which is understandable seeing how understaffed they appeared to be during peak lunch hour. The music is so loud, which is so unnecessary for the small space. My recommendation? Go somewhere more worth the money. I expect to spend over $40 at an actual sit down restaurant, not a glorified fast food joint.
Restaurantji Recommends
Ordered ahead and picked up order walking into the restaurant. Easy, seamless, and food stayed hot.
I walk in to the restaurant and the music is blasting very loud. They ask if the order is for here or a pick up. I said here. They ask for my name. I said it's for here. The lady repeated.... what's the name on the order. I said it's for dine in. Then a guy comes to the counter. He asked me the name on the order. I said it's for here as in dinning in. I order beef and broccoli and they bring me an entirely different order. The guy rang me up for Mongolian steak instead. Then I said that's not what I ordered and that I order beef and broccoli. Then he asked me if that's what I ordered. I said NO, I ORDERED BEEF AND BROCCOLI. The people working here have to be on some of that good stuff and floating on cloud 9 or something. One good thing is that the restaurant itself is very clean but turn the music down. When I finally got my order the food was just ok. I hope they can turn this place around. I just finished my meal...I had small pieces mushrooms all over in my beef and broccoli from them reusing ingredients from the messed up order.
Atmosphere: 3
Food: 3
Service: 1
I ordered the Pei Wei Drunken Noodles extra spicy with shrimp . They were! Delicious!!
This is a good place if you are craving sweet, spicy and salty.
Friendly staff that seemed happy to have us for dinner on Monday night. Provided thoughtful suggestions and served with care. My wife and I really enjoyed the variety of games inside (axe throwing!). Overall very welcoming and kind guest experience - will be coming back
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