Scooters is hands down my favorite coffee spot. I goto the Garland store off Northwest hwy and their Addison store off beltline and midway rd.
Atmosphere: 5
Food: 5
Service: 5
Brigid Fox
I had a really good experience picking up my morning coffee today! Excellent staff
Atmosphere: 5
Food: 5
Service: 5
Raquel Gutierrez
Service is great, they are professional, they attentive. It’s not super crowded, I assume due to the location being in the parking lot of a shopping center. My coffee is always hot and right.
Atmosphere: 4
Food: 4
Service: 5
Eleanor L
I feel like it’s unfair to stop serving blender drinks an hour before closing. I showed up at 6:55 (an hour until closing time) and I was told that they weren’t serving blenders anymore because they were washing the blenders. If that’s the case then don’t say you’re open until 8 if some of the menu items aren’t available.
Atmosphere: 1
Food: 1
Service: 1
Laura Diaz
There’s three people working there looks like not doing anything but talking because the line was taking forever. I tell her my order she keeps rushing me telling me “is that it” every time I add to my order to pull up to the window for them to forget half of my order causing delays. THEN they give me my drink with A HAIR ON TOP has been the worst experience
Atmosphere: 1
Food: 1
Service: 1
Angela Limos
I have only been coming to Scooters for about 2months now and I wish I had never discovered them. The service is first class, they are alwa ys so nice to help me figure out what I want and trust me I'm very picky. I been to Starbucks a few times over the years but never like them. I will say Scooters has me hooked on there Sugar free mocha or anything that's Sugar free. Again the drinks are soooo good and the service is top notch. Again trust me when I say I'm hard to please. This place is the bomb when it comes to customer service and the drinks. Customer for life!!!
Atmosphere: 5
Service: 5
TodayIn HipHop
Pretty good coffee i come here a few times a week now since trying them a month ago.....add more sugar free options to please
Atmosphere: 5
Food: 5
Service: 5
Jasmine
Very friendly staff
Service: 5
Tina Roberts
Had an app pick-up order, received the wrong food item, but it was whatever- was so hungry, I just parked and ate it. A few minutes later the barista noticed that our car was still outside (parked) and took the correct food item out to us, after realizing the error. They did not have to do that; great service!
Atmosphere: 5
Food: 5
Service: 5
Robert Sherman
Outstanding service and attention! The team working here on 2/9th am shift deserves a raise:) Will definitely be coming back 👍
Every time I come here, the service is great! The coffee has great flavor too! They even give my dog a treat when she’s in the car with me. Definitely one of my faves in Addison.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Turtle Latte
James Cobb
It's a drive through so, no atmosphere to rate
Food: 5
Service: 5
Texas Royalty
Placed an order at the window drove around and no one came to the window So I went inside, paid $7 for coffee.That didn't taste anything like what I ordered
Atmosphere: 1
Service: 1
S S
I tried to call this morning but they aren't answering their phone, in order to speak with a manager about an issue I had last night at their location. The woman working the intercom and window (has piercings in her teeth and face) was not using her listening skills to make my order the way I wanted it. I had to repeat myself twice on the intercom, and then 4 more times face-to-face at the window. She just could not comprehend what it was I was wanting her to do. On the app, you cannot order an "iced triple shot" with one additional shot. Back home at my Scooters, they call it an "iced quad shot". On the app, you order it as 3 shots of hot espresso and add a shot. I also add sugar free caramel. When I get to the intercom, I ask them to put it all over ice in a XL cup (I don't mind paying for the cup). She just could not comprehend putting this hot espresso over ice. She had no clue. I do this so I can pour my protein shake over it and so it's all cold. So, when she comes back to the window with the order, it's maybe 1 or 2 shots of hot espresso in a XL cup. No ice. Not even the shots that I paid for. I tell her, the cup should be half full for 4 shots of espresso, and then put ice in the cup. I realize it may not be something someone orders all the time, but their morning people get it. Not sure what's so hard about getting the # of shots a person orders correctly AND just putting ice over it, that makes it so hard.
Atmosphere: 1
Food: 1
Service: 1
Melissa Piquette
I liked the caramelicious , but when I asked for low ice in my iced latte , what they gave me was a ton of ice which is frustrating.
Scooters is hands down my favorite coffee spot. I goto the Garland store off Northwest hwy and their Addison store off beltline and midway rd.
Atmosphere: 5
Food: 5
Service: 5
I had a really good experience picking up my morning coffee today! Excellent staff
Atmosphere: 5
Food: 5
Service: 5
Service is great, they are professional, they attentive. It’s not super crowded, I assume due to the location being in the parking lot of a shopping center. My coffee is always hot and right.
Atmosphere: 4
Food: 4
Service: 5
I feel like it’s unfair to stop serving blender drinks an hour before closing. I showed up at 6:55 (an hour until closing time) and I was told that they weren’t serving blenders anymore because they were washing the blenders. If that’s the case then don’t say you’re open until 8 if some of the menu items aren’t available.
Atmosphere: 1
Food: 1
Service: 1
There’s three people working there looks like not doing anything but talking because the line was taking forever. I tell her my order she keeps rushing me telling me “is that it” every time I add to my order to pull up to the window for them to forget half of my order causing delays. THEN they give me my drink with A HAIR ON TOP has been the worst experience
Atmosphere: 1
Food: 1
Service: 1
I have only been coming to Scooters for about 2months now and I wish I had never discovered them. The service is first class, they are alwa ys so nice to help me figure out what I want and trust me I'm very picky. I been to Starbucks a few times over the years but never like them. I will say Scooters has me hooked on there Sugar free mocha or anything that's Sugar free.
Again the drinks are soooo good and the service is top notch. Again trust me when I say I'm hard to please. This place is the bomb when it comes to customer service and the drinks. Customer for life!!!
Atmosphere: 5
Service: 5
Pretty good coffee i come here a few times a week now since trying them a month ago.....add more sugar free options to please
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff
Service: 5
Had an app pick-up order, received the wrong food item, but it was whatever- was so hungry, I just parked and ate it. A few minutes later the barista noticed that our car was still outside (parked) and took the correct food item out to us, after realizing the error. They did not have to do that; great service!
Atmosphere: 5
Food: 5
Service: 5
Outstanding service and attention! The team working here on 2/9th am shift deserves a raise:)
Will definitely be coming back 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I come here, the service is great! The coffee has great flavor too! They even give my dog a treat when she’s in the car with me. Definitely one of my faves in Addison.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Turtle Latte
It's a drive through so, no atmosphere to rate
Food: 5
Service: 5
Placed an order at the window drove around and no one came to the window So I went inside, paid $7 for coffee.That didn't taste anything like what I ordered
Atmosphere: 1
Service: 1
I tried to call this morning but they aren't answering their phone, in order to speak with a manager about an issue I had last night at their location. The woman working the intercom and window (has piercings in her teeth and face) was not using her listening skills to make my order the way I wanted it. I had to repeat myself twice on the intercom, and then 4 more times face-to-face at the window. She just could not comprehend what it was I was wanting her to do. On the app, you cannot order an "iced triple shot" with one additional shot. Back home at my Scooters, they call it an "iced quad shot". On the app, you order it as 3 shots of hot espresso and add a shot. I also add sugar free caramel. When I get to the intercom, I ask them to put it all over ice in a XL cup (I don't mind paying for the cup). She just could not comprehend putting this hot espresso over ice. She had no clue. I do this so I can pour my protein shake over it and so it's all cold. So, when she comes back to the window with the order, it's maybe 1 or 2 shots of hot espresso in a XL cup. No ice. Not even the shots that I paid for. I tell her, the cup should be half full for 4 shots of espresso, and then put ice in the cup. I realize it may not be something someone orders all the time, but their morning people get it. Not sure what's so hard about getting the # of shots a person orders correctly AND just putting ice over it, that makes it so hard.
Atmosphere: 1
Food: 1
Service: 1
I liked the caramelicious , but when I asked for low ice in my iced latte , what they gave me was a ton of ice which is frustrating.
Service: 4
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