Subway

3751 Belt Line Rd, Addison
(972) 620-1220

Recent Reviews

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Vira Flores

The best subway store I've walked into in a while. Place is always clean and ingredients always look fresh

Atmosphere: 5

Food: 5

Service: 5

Cody Buford

Took over 30 minutes to get an online order that was supposed to be ready at 7:50pm. Girl said she was the manager and only one there. Told me she was gonna quit and to not give my money to subway. Good advice. Couldn't even get the order right. What a joke of a location.

Atmosphere: 1

Food: 1

Service: 1

Ella

This store is better than the one on Trinity Mills. Way better customer service and he acts like he wants to be at work not that you are bothering him because he is on his phone.

Service: 5

LD Brown

I liked the inside of the store šŸ¬

Atmosphere: 5

Food: 5

Service: 5

Jessica

Literally nothing good to say about this location. No wonder subways are closing.

Atmosphere: 1

Food: 1

Service: 1

Gabriele Darko

This is the worst customer service I’ve received in a very long time. There was one employee who moved slower than molasses and was extremely rude. There seemed to be a language barrier which is not necessarily the problem, however she was upset with me when I asked for extra toppings. It took her 15+ minutes to make 2 sandwiches and she kept going back in the back room for what seemed like a mini break every 3 minutes. When she rang me up, she basically threw the receipt in my direction instead of handing it to me and walked away. I will not be returning to this location as the experience was very poor.

Atmosphere: 2

Food: 3

Service: 1

Adam Gordon

Great food as always. They usually have quick service. One can rarely go wrong here.

Atmosphere: 5

Food: 5

Service: 5

Winnie Carder

This place is terrible. Can’t understand English a customer in the store helped me out. I ordered All American Club they didn’t know what was on it. I always get Senior Discount he didn’t know what it was šŸ¤¦ā€ā™€ļø.

I C

SUBWAY IS NOT THE SAME ANYMORE, WELL IT WASNT AT THIS LOCATION.

Atmosphere: 3

Food: 1

Service: 1

Katy S

I ordered the mobile app,
Everything wrong…
And It’s a mess…

Atmosphere: 2

Food: 1

Service: 1

Niah Sky

Could not understand English very well. Horrible service and rude!!! Was short on the sandwich, and when I said something about it they were real rude.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Subway Club

Clayton Jackson

Used to be a good subway to go to. But recently they have gone downhill. They don't speak English enough to understand the customer. When you order a non numbered sandwich (that is on one of the smaller menu boards) they have no clue what you are talking about (I had to take a picture of the menu board to literally point to it), and even then they had to call their manager to find out how to make it. We walked out. And since this seems to be a common issue based on other reviews, it seems the management doesn't really care about this issue.

Atmosphere: 1

Food: 1

Service: 1

Ben Parker

The speak English, where rude . Did not how to make the sandwiches. I will not come back.

Parking: It not convenient during the day.

Atmosphere: 2

Food: 2

Recommended dishes: Subway Club

Prentiss E.

Terrible service, two employees no one speaks basic English. The lady making sandwiches was on the phone with someone who was clearly explaining how to make the sandwich she was so slow. I wasted my break and didn’t have time to eat, unbelievably incompetent. I’m assuming this is franchise location and they don’t hire enough people. Absolutely worst location ever. Stay away.

Atmosphere: 1

Food: 1

Service: 1

Christopher Davis

I ordered pickup and after waiting till past the time suggested I went to pick up the order. There were three or four employees and zero customers in the store and my food wasn’t ready. I left and came back 10 mins later and it STILL wasn’t ready. They then tell me that they don’t have my bread. All in all took 45 mins to get a sandwich. I will never order from this Subway again.

Atmosphere: 1

Food: 1

Service: 1

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