Honchos - The House of Churros
6421 Broadway, Alamo Heights
(210) 760-0377
Recent Reviews
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This is such a best place to stop by and get a delicious dessert.
Atmosphere: 3
Food: 5
Service: 4
The worst customer service and experience I've ever had for a catering order. Placed the order in person with 2 weeks in advance for a pickup. I was the dessert sponsor for a customer appreciation event.
I requested that I would arrive at 4 for pickup and I arrived at 5 to give them ample time for preparation. Upon arriving they did not have my order ready for 300 mini churros with dips. They needed to be bagged in 3 per bag with dip. No apology or compensation of any kind only that it was a computer error. The churros were greasy and hard. Probably due to making them do fast. I had paid for 3 flavors and I was short in my order.
So if you're placing a catering order, beware that this could happen to you. Will never recommend or purchase from them again.
this was my first ever time trying Honchos Churros and I left disappointed overall. The Ice cream was overall super melted and was made sloppy. The churro itself was good it was just the overall presentation that was lacking presentation skills. One of the workers named Alice was really rude and didn’t respond well at all when I asked her questions about menu items. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mini Churros
learn how to train your employees and work on customer service. The employee taking orders in the front on 10/28 around 6pm was the most unfriendly employee. Asked what was good on the menu and replied “i don’t know”. When paying I asked for my receipt and was told it was “too late” and wouldn’t print it out for me. Asked her for her name and it was Alice. Love honchos and need the other employees I usually see and love. Will be coming back hopefully to see a manager!
Atmosphere: 3
Food: 4
Service: 1
This has been one of my fav spots for years and I have never ever had a bad experience until today. “Alice” was working the front and was extremely unfriendly. She didn’t even greet my sisters and I when we walked in and was rude taking our order and had AirPods in the entire time. I continue to come because the churros are amazing and the staff is friendly, but if this is the new staff I will not be returning.
Atmosphere: 1
Food: 5
Service: 1
Splendid.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Churro, Churros with Ice Cream
Best churros
Atmosphere: 5
Food: 5
Service: 5
Fresh and Delicious. Good variety of sauces. Good service.
Atmosphere: 5
Food: 5
Service: 5
I don’t get churros anywhere else. When people visit from out of town they beg me to get these for them.
Atmosphere: 5
Food: 5
Service: 5
Way better then them little stands on side of the highway and cheaper with better quality place could be bigger but a nothings perfect but my
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
tons of mosquitoes. workers were just laughing when they kept messing up the order. honcho kid was wrongly made. no napkins or straws and generic milk. 0 stars and glorified more for Caucasians. kids were upset with no stickers.
Atmosphere: 2
Food: 1
Service: 1
Tried the mini lasso. It was okay. But didn't feel thinner and crispier than normal churros. Churrostar has better churros. The coffee flavored dip was very good but the almond dip was so fake and didn't taste well. The atmosphere is pretty good though.
Atmosphere: 5
Food: 3
Service: 4
This place is so WHAT I DO? like rizz
Atmosphere: 5
Food: 5
Service: 5
We came here with a craving of churros and we left, not disappointed. They have plenty of options of shapes and styles of churros, as well as plenty of dipping sauces or fillable sauces for your churro. This place also has specialty drinks available as well. I would personally recommend getting a box of mini churros and an assortment of dipping sauces. That way you can try everything.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: One Filled Churro
Finally got to try this place and glad I did. Crisp and sweet churros made hot and fresh. Very reasonable prices esp considering how much getting sweet treats can be.
Atmosphere: 4
Food: 5
Service: 5
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