The service was horrendous, the waitress Victoria had a horrible attitude and ruined a birthday surprise. We traveled over 2 hours to meet family, when we walked in she said please sit anywhere youd like. We choose a spot that didnt have anyone in it, she came to take our order and had alot of attitude as if we were disturbing her. She then came back in to tell us that there was a party and we had to hurry up and leave. If I could rate this location a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Raul Garza
The wings was not good pizzas didn't taste good I think it was the pizza sauce
I was really looking forward to eating Pizza Hut since it had been a minute since I’ve been here. I don’t know if the waitress Irene was just having a bad day but when I gave her my order she got the pizza order wrong so I told her to take it back. She asked me three times before putting the new order in and when I got the remade pizza that took over 25 minutes it was still wrong and she didn’t want to come back to our table for refills or anything, my family had to get up get our own food from the counter and our own sauces and ranch. I then went up to the counter to talk to the manager to take the pizza off cause I didn’t want it anymore and she was able to take it off I also forgot to mention I had ordered some wings that didn’t make it to my table until I was leaving and when the waitress Irene came to give us our new receipt and the wings she literally just tossed them on the table. So when I went to the counter to pay I asked that they took off the wings too, all I’m saying Pizza Hut this kind of attitude toward your consumers is unacceptable and the guest here should be treated better and not have to get up and get our own stuff because people bring their emotions to work or are just lazy. Right after we walked out the door as I was in the parking lot I can see the waitress starting to give refills and help other guest for some reason she was just upset that she got out order wrong and expected us to say it was fine we will eat it anyway.
Atmosphere: 1
Food: 1
Service: 1
Trish
I got pizza to go after 6 months of not eating Pizza Hut now I know why I was craving pasta and it was just not of my liking . It had a weird taste the pizza was way too greasy .
Atmosphere: 4
Food: 1
Service: 4
ricardo Garza
Best customer service I had here! Will come back for sure ESPECIALLY for their double cheesey bread stick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Danielle Greenup
Holy stuffed crust. Our favorite pizza and the night crew are so friendly!
Raul Serna
Good, way to go Alice!
Atmosphere: 5
Food: 5
Service: 5
Lori Brandon (Justice for Samson)
Alice TX has the absolute best Pizza Hut ever . They put care in to my order Everytime.
Ordered 1 medium 1 topping and medium boneless wings, said it would be 20 min I waited 10 then drove for 10 and had to wait another 20 in carry out while all the bugs jumped on my vehicle THE WORST part is my pizza was COLD almost like it had been sitting there for 20 min!
Food is great! Tried the new wing sauce and traditional wings and they were amazin. Service can be a bit slow at times but servers always have a great attitude and are willing to help. Love their bar area and all the big screen TVs. Good vibes and great food and service!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Traditional Wings, Supreme Pizza
Ricardo Contreras
Salads need improvement.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza
velma sanchez
Slow on service and at times they don't even acknowledge you sitting waiting to
The service was horrendous, the waitress Victoria had a horrible attitude and ruined a birthday surprise. We traveled over 2 hours to meet family, when we walked in she said please sit anywhere youd like. We choose a spot that didnt have anyone in it, she came to take our order and had alot of attitude as if we were disturbing her. She then came back in to tell us that there was a party and we had to hurry up and leave. If I could rate this location a zero I would.
Atmosphere: 1
Food: 1
Service: 1
The wings was not good pizzas didn't taste good I think it was the pizza sauce
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Supreme Pizza, Meat Lovers Pizza, Breaded Boneless Wings
I was really looking forward to eating Pizza Hut since it had been a minute since I’ve been here. I don’t know if the waitress Irene was just having a bad day but when I gave her my order she got the pizza order wrong so I told her to take it back. She asked me three times before putting the new order in and when I got the remade pizza that took over 25 minutes it was still wrong and she didn’t want to come back to our table for refills or anything, my family had to get up get our own food from the counter and our own sauces and ranch. I then went up to the counter to talk to the manager to take the pizza off cause I didn’t want it anymore and she was able to take it off I also forgot to mention I had ordered some wings that didn’t make it to my table until I was leaving and when the waitress Irene came to give us our new receipt and the wings she literally just tossed them on the table. So when I went to the counter to pay I asked that they took off the wings too, all I’m saying Pizza Hut this kind of attitude toward your consumers is unacceptable and the guest here should be treated better and not have to get up and get our own stuff because people bring their emotions to work or are just lazy. Right after we walked out the door as I was in the parking lot I can see the waitress starting to give refills and help other guest for some reason she was just upset that she got out order wrong and expected us to say it was fine we will eat it anyway.
Atmosphere: 1
Food: 1
Service: 1
I got pizza to go after 6 months of not eating Pizza Hut now I know why I was craving pasta and it was just not of my liking . It had a weird taste the pizza was way too greasy .
Atmosphere: 4
Food: 1
Service: 4
Best customer service I had here! Will come back for sure ESPECIALLY for their double cheesey bread stick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Holy stuffed crust. Our favorite pizza and the night crew are so friendly!
Good, way to go Alice!
Atmosphere: 5
Food: 5
Service: 5
Alice TX has the absolute best Pizza Hut ever . They put care in to my order Everytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie
Ordered 1 medium 1 topping and medium boneless wings, said it would be 20 min I waited 10 then drove for 10 and had to wait another 20 in carry out while all the bugs jumped on my vehicle THE WORST part is my pizza was COLD almost like it had been sitting there for 20 min!
Atmosphere: 1
Food: 1
Service: 1
Atmosphere was what was needed
Restaurantji Recommends
Very good place to have lunch or dinner they where very friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Breaded Boneless Wings
Spend over 30 min in the pickup line
Atmosphere: 2
Food: 4
Service: 1
Food is great! Tried the new wing sauce and traditional wings and they were amazin. Service can be a bit slow at times but servers always have a great attitude and are willing to help. Love their bar area and all the big screen TVs. Good vibes and great food and service!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Traditional Wings, Supreme Pizza
Salads need improvement.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza
Slow on service and at times they don't even acknowledge you sitting waiting to
Atmosphere: 4
Food: 4
Service: 1
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