Jimmy John's
801 Baumgartner Wy, Allen
(469) 656-1868
Recent Reviews
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Horrible wait times. I don’t know why I’ve come back. It’s the same experience every time. The drive thru lines hasn’t moved in 10 minutes.
Service and food always great!
Atmosphere: 5
Food: 5
Service: 5
Food quality has gone way down, less meat, toppings, bread is terrible. I ordered extra turkey and cheese (they’re really tight with it last year or so) and was charged almost $7! 2 sandwiches with no drinks, no chips cost over $24!’ Outrageous!
I was the only person there right around dinner time and the vegetable bins were near empty, so very little was put in our sandwiches. For those prices you shouldn’t have to pay until you’ve received your food to see the quality like any other pricey wait staffed restaurant. The last few times the bread was hard and dry, like it was several days old, and they used to put enough meat and toppings you didn’t have to ask to add extra. Barely got lettuce or other toppings I requested, onion totally left off. Very disappointing. We used to love the bread and fresh ingredients but we won’t be going back. 3 strikes, you’re out JJ! Going to Jersey Mike’s across the street since the bread at JJ that we used to love has been garbage. We notified the owner/operator…..crickets. You can’t run a restaurant like that for long…. and survive.
Atmosphere: 3
Food: 1
Service: 3
Food is always great. However the young lady working at the register was very rude to her team members and were yelling at them. She had a lot of rubber bracelets on, long lashes, & a nose ring. She was carrying on her own personal conversation with another team member while I was waiting there at the counter. I had a mix up with my order and she yelled at another young lady over it and she did nothing wrong. I will not be coming back to this location.
I got so sick after eating here. Bread was old and hard. They just opened! Very long wait. I left a comment on the website. Awful!
Food: 1
Service: 3
The food taste, the friendly staff and very clean store. A great location!
Atmosphere: 5
Food: 5
Service: 5
Quick, delicious
Atmosphere: 5
Food: 5
Service: 5
wow. very disappointed with john with now. this is the second time they have forgotten to add any extras to my turkey tom. today i was absolutely starving and was craving a turkey tom with jimmy peppers and pickles… and what did i receive? a sandwich with lettuce and turkey. blasphemy. going to jersey mikes for now on.
Atmosphere: 2
Food: 1
Service: 1
One piece of turkey, one piece of cheese, one piece of lettuce, one pickle, and one cucumber, drenched in oil and vinegar. Sad, wet, sandwich... couldn't even taste the turkey that was there.
Atmosphere: 1
Food: 1
Service: 1
Great people and great food!
Food: 5
Service: 5
Recommended dishes: Chips, Turkey Tom
Restaurantji Recommends
Danny and Annie are both awesome. Not going to get a better JJ sandwich than this location. Cool people and care put into the sandwiches. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Worst place ever. I placed an order online and called ahead of time just to make sure my order was available for pick up. They told me they are preparing a lot of orders so I had to wait a bit more time. They also said I would receive an email notifying when my order was available. I had been working all day that day and when I checked, the order was picked up. I didn’t receive any email, text, nothing. I called asking for that and the only thing they told me was someone picked it up, they didn’t have anything else to tell me and hung up. So rude and irresponsible
Food: 1
Service: 1
This location has a terrible staff they all look like they hate being at work I visited the Jimmy John's in McKinney what a difference the staff was very friendly and welcoming
Atmosphere: 1
Food: 3
Service: 1
Walked in, they were loud and yelling at each other, person at the register just staired at me. Didn't say hello or ask for my order. He acted like I was bugging him. When I reminded him of manners..he laughed. Luckily for them I love their sandwiches too much to leave but this particular location left a poor taste in my mouth.
Atmosphere: 1
Food: 5
Service: 1
Somebody come look at this!! 1 slice of turkey and way too much lettuce, no chip, no drink…$10. never again!
Food: 1
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