Starbucks Coffee Company
$ • Coffee Shops
Hours:
545 E Exchange Pkwy, Allen
(214) 383-7444
About Starbucks
Customers' Favorites
Starbucks Reviews
This Starbucks is by far my favorite. Everyone is very nice and the drinks are made well. I wanted to give a special shout out to a worker there named Stasia as she seems always friendly and hard working.
My favorite coffee shop!!
fiesta spinach breakfast was absolutely great and I enjoyed my peppermint coffee
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company in North Dallas offers a convenient location with a patio and a drive-thru that can get busy, especially during peak seasons like pumpkin. The staff's performance varies; while some team members work hard, maintain smiles, and handle the rush well, others have been reported as grumpy, slow, or unprofessional. Customers have experienced delays of over 15 minutes even when ordering via app, indicating that the store's process may need improvement.
There have been instances of incorrect orders, such as a matcha drink with banana scent and caramel sprinkles, which was not only unpleasant but also potentially dangerous for someone with a banana allergy. Service quality has sometimes fallen short, with staff being rude or short with customers, particularly those unfamiliar with the process.
Additionally, customers have observed inappropriate behavior from management, including a district manager reprimanding a long-time employee publicly, which was seen as unprofessional. At times, the store has had to close unexpectedly due to short staffing, with notices posted on the door. Despite these issues, the store's location and efforts during busy times are appreciated, but overall, there is a need for better service, process improvements, and professional management.