2800 US-90, Alpine
Horrible DQ experience, don't eat here. Burgers tasted rotten, salad was spoiled, they reheated a week old burger, freezer burned fries, poor customer service, unclean and unkept, flee from this DQ.
Love the food, service is usually pretty good.
25 minute wait for a fast food burger at lunch time when there's only one customer ahead of you? That's pretty sad. I'm now sitting in a room full of confused looking people waiting and waiting for something to happen while the staff tries to figure out who does what. I think it's time to raise wages and attract some marginally competent employees. I'd gladly pay an extra quarter on my meal for competence.
Tried applying but pay rate is too low they start with 7.50 McDonalds pay more 10.50 although great food...
The service is pretty bad. I attribute this to their high turnover rate which I imagine is caused by a few different factors. Always long waits, regardless of what you order. Sometimes, it feels like it would take an act of Congress to get an order made correctly. I hate to say that about a local business, but this place has always had poor service. Yesterday I ordered a vanilla shake, ended up getting a specialty blizzard of some sort, and the employee looked at me in confusion when I said all I ordered was a vanilla shake. Then it took another 15 minutes to get the shake. There ya go.
Quick service and friendly people. Delicious food
Visited today, June 18th. Window service was good by the young girl but the manager failed to complete the order. We didnt get our salsa. The person serving first should finish the order.
No fast food here! Be prepared to wait. Severly under staffed
Good food, but the kids were not keeping it spotless, even when not busy.
Good service triple buster amazing nice customer service specially the manager she asked me if everything was o.k. way to go store is cleaner and nice...
Lobo Bar And Grill - 1404 E, US-90
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Magoo's Place - 905 E Ave East
Good service tooked like 4minutes to give me my order was faster then last time clean area cool girls working manager Ms Rosa nice person very attentive to her workers and everybody smiling thats what I like most and great tacos I highly recommend
Service great food hot and good, passing thru.
I love DQ. They ALWAYS make my turtle peacan blizzard with no carmel and extra chocolate and pecans perfectly. Staff is so awesome.
Clean restaurant, good food and friendly staff.
everything on the menu, especially love their burgers! excellent employee service all the time! thank you, I know it's hard work at times.
This is the worst restaurant ever!! They stop serving food at least 30 minutes before closing so they can get out early! On taco Tuesday they run out of meat constantly and have to thaw (microwave) a bag of meat to be able to make more which comes out still half frozen!! Went in to get ice cream one day and when they went to make a hot fudge sundae they were using the chocolate that they use to make dipped cones instead?! They are clueless!!! They put a chair in front of the drive thru so they don't have to take care of customers and had a sign on the door that they were only taking credit cards because they had cashed out the drawer early!! These people do not care a single bit!! When we were leaving tonight 4 other cars pulled in wanting food and left when they saw us walk out and all asked if they were still serving food and we told them they weren't!! When asked who the owner was they said oh we don't know who owns it sorry!!!! Don't even bother!!!
Decent service, very long wait time.... but the worst part is my blizzard was pretty much just a cup of vanilla ice cream. There was no effort or care put into making it!
Went there for some milkshakes with a couple of friends, had a lot of fun, havent been to a DQ in a while. It was mellow and decent.
Out of coke, no ice, exact change or credit card, every table dirty. Blizzard was good.
Our Alpine one has good food & the staff is friendly, it's just generally understaffed so service/getting your food takes a long time, if you're in a hurry it's best to go elsewhere, even if just for a blixzard.
Got sick from chicken sandwich.
Cold hotdogs cold fries and a dirty table
They didn't have onion rings we wanted but what they did have was a family of deer standing outside next to the taxidermy shop and the irony was priceless.
Terrible experience. It took OVER 25 minutes to get trough the drive thru -- then order was wrong which was only ice cream. The staff was the slowest moving, lackadaisical folks I've seen. The owners need to work with their staff and explain efficiencies and process. We will never go back when we drive through Alpine on road trips.
Family of five driving through to Austin, TX. Drive-thru took a little longer than usual, but otherwise we were happy campers. Blizzards were on point, steak fingers were piping hot and the gravy was thick. Everything you come to expect from a great Dairy Queen experience! Obviously, if you're not a fan of fast food or DQ, don't stop here.
I didn't think it was possible to experience a terrible dairy queen. Stopped by yesterday & had to take my food to go because not a single table was clean. Ordered a medium blizzard & got a small. Hardly anyone was there yet took forever to get our food & ice cream. Decided to give it a second try today. Even worse than our previous visit. Dead flies that had Sat along the tables yesterday had obviously not been cleaned because there were still resting in peace 24 hours later. If they can't clean that up, I have no hope for what is in that kitchen! Ordered a dipped cone this time. No food, just a quick ice cream. 10 minutes later 2 others have their ice cream as we continue to wait. We make a comment to an employee who could care less about our complaint. He continues his purposefully slow pace, watching us with this dead stare as he dips my cone, & hands us a half dipped half bare cone. The sanitation at this location along with the careless employees should be reason enough to shut it down.
This is the worst DQ I've been to. Drive thru line was long came inside to order Togo food and still half and hour later our food isn't ready just a steak basket. You get no stars DQ instead you owe me stars. You only get that Star because it wouldn't let me post my review without it
Best place to grab a quick regular American hamburger and hot dog type lunch in Marfa. All other restaurants have odd hours and exotic gourmet type food at an exotic gourmet price.
To think, when I attended Sul Ross, I used to go to this DQ all the time.
It was the dirtiest one I've ever eaten at — dead flies on the window sill, dirty tables.
One time I recall they were out of food and had to close down for the day.
When there was food, it was good and quality.
This DQ SUCKS! Went through drive through @ 9 pm- ask for chocolate cookie dough blizzard & peanut buster parfait. At window lady told us they were out of hot fudge- would take awhile to heat some up. She offered to make coco chocolate instead. At window woman handed us blizzard & said butter finger. We said what kind? She chuckled & said cookie dough, it's been along day! What we got was vanilla ice cream with cookie dough & NO chocolate & coco fudge was bitter & grainy. We through both of them away!!!!!
I believe this is the worst Dairy Queen I have ever been in (& I have been in a lot of them all over Texas). My dog's dish is cleaner. There had to have been over 500 flies in the place...a lot of them were alive & the window sills looked like a burial ground. Just absolutely nasty...not a clean table in the place. The ice machine wasn't working either & if you use the restroom you are asked to put your used toilet paper in a provided trash can because the sewer line keeps getting stopped up. Again, just nasty. The best thing about the place is the friendly employees. Here's a hint, they don't eat here...and neither should you.
Ok for a DQ. If you have the time (25 minutes, one way), drive to Marfa. The food is better and the place is much cleaner. It's well worth it.
Pretty poor customer service (To be expected for fast food) However, they were out of ice cream (what?!) also out of coke and out of toast. She rushed us at the window and then we had to wait in the parking lot for 15 min for our food. Also...great sign
Out of strawberries, out of hot fudge. Bathrooms were clean though. Parking lot a disaster- traffic had no idea where to go and lots of congestion. Didn't get any food for above reason.
Hard to imagine a more ridiculous customer service experience. We went through the drive-thru, then had to wait in the parking lot for 15 minutes for our order. (Hardly the point of a drive-thru.) When our food arrived, it was like they randomly chose things off the menu and threw them in a DQ bag. We had to go back inside to sort out our order. They didn't put the meat on one of our hamburgers! This is not the reason people order hamburgers. (Again, this is not why most people choose a drive-thru.)
Are all Dairy Queen's the same? This is proof they are not. All of our food tastes worse than other DQ's we frequent. Cold french fries, flat sodas, old-tasting meat. When our food was brought out, they did not bring or even mention the Blizzard I ordered. I was fine with that but after 20 minutes and me noticing customers who came in after us getting their desserts I knew something was up. When I mentioned it to the cashier, instead of owning up to the obvious mistake, she said they didn't forget and that mine was next. Sure, Jan.
The Dairy Queen in Alpine, TX is the worst Dairy Queen I’ve ever been to. The food is less than mediocre. I just went for the grilled chicken sandwich and the grilled chicken was literally the size of a nugget. When I opened the wrapper the bun looked like there wasn’t even anything inside. How dare they actually cook and serve that to someone. Half of the chicken was so tough it was impossible to even bite through. I don’t even want to deal with going back to get it right. For the amount of time I waited to receive my food and for what I actually got is ridiculous. I can guarantee the employees there wouldn’t even eat that food. I don’t ever want to go back and I hope that place either gets new management or shuts down.
Worst Dairy Queen I've ever been to. The food is less than mediocre. I just went for the grilled chicken sandwich and the grilled chicken was literally the size of a nugget. When I opened the wrapper the bun looked like there wasn't even anything inside. How dare they actually cook and serve that to someone. Half of the chicken was so tough it was impossible to even bite through. For the amount of time I waited to receive my food and for what I got is ridiculous. I can guarantee the employees there wouldn't even eat that food. I don't ever want to go back and I hope that place either gets new management or shuts down.
Have not eaten at a DQ for sometime and I thought I'd give it a try with my significant other tonight. Bad idea. Girlfriend ordered a chicken sandwich combo and me, the Dude. Was told there were no Dudes to cook so I reordered a beltbuster combo. Sitting there for 10 minutes waiting for our order we were entertained by the air show going on inside the store by the countless flies dive bombing us and the dead and dying ones on the window ledge behind us. The chicken sandwich came out and 15 minutes later my beltbuster arrived. The mistake we made was not checking my girlfriend's order. Back at the hotel, her chicken sandwich was my beltbuster so we ended up with two hamburgers. Usually no big deal, but my girlfriend doesn't eat beef. So I'm out 8 bucks, 45 minutes of my life that I'll never get back and wondering where the health department is in this area and why this place hasn't been shut down. This place is in need of someone who gives a damn.
We had a Make-A-Wish reveal party for Nicholas Saturday evening. The afternoon and evening crew were absolutely wonderful. I can not begin to heap enough praise on the love that they expressed to me and the Make-A-Wish family. Thank you!
2800 US-90, Alpine, TX 79830