Jack in the Box
2805 TX-35, Alvin
(281) 331-2505
Recent Reviews
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It would be advisable for you to teach your workers to work first and foremost with gloves, and to change them in small places!!!!!! It's unpleasant to eat after you've seen them touch food with their hands!!!
Atmosphere: 1
Food: 5
Service: 1
When I say our entire order was wrong, I mean the ENTIRE order was wrong. My spicy chicken sandwich had some nasty yellow cheese on it. I’ve ordered that sandwich forever. It’s never had yellow cheese. Always the white cheese… and the chicken was hard as rock. My son’s ultimate BACON cheeseburger had no bacon on it. We asked for cheesy fries. I saw the guy add an .80 charge under each meal on the screen for cheese…. Got plain reg fries… also ordered sauced and loaded mini tacos. Got a box of plain and dry mini tacos. My son ordered a root beer. Not even sure what it was but definitely was not a root beer… this was ordered through the drive through. I go inside to show them everything that’s wrong and the kid behind the counters only response is “we don’t sell cheesy fries” 🤦🏼♀️ I didn’t even know what to say at that point. I just told him to give me my money back and left the food on the counter and walked out. No one said sorry or apologized in anyway. The 3 people there acted like it wasn’t anything unusual. horrible service. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Food is always fresh and hot. Good food. Great staff during the week. Always polite. Fast service, we frequent this place alot!
Atmosphere: 5
Food: 5
Service: 5
I communicated my order perfectly and double check. Got the wrong size drinks, wrong size fries, and oh nothing I can do because I ran your card. Then get my food, check the bags and it’s wrong I try to get their attention and they stand behind the closed window and wave and tell me bye bye drive along. No ma’am. Open the window and correct my order. Beyond rude and don’t listen to customers AT ALL!
Atmosphere: 1
Food: 2
Service: 1
The drive thru staff was very rude and felt rushed. Had to remind them that I got drinks. But overall I won't be going back to this location because they are not friendly
Atmosphere: 2
Food: 3
Service: 1
All good 👍
Atmosphere: 5
Food: 5
Service: 5
Slow service food was good
Atmosphere: 4
Food: 5
Service: 2
Gave me this catering being rude at the window, i get that’s it’s late but if you are that unhappy get a new job.
Atmosphere: 1
Food: 1
Service: 1
Have to back out from drive through because cup of coffee took forever. Did not buy anything 😔
Nicest Jack in the box employees 👌🏻
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The cashier was extremely rude. I saw my burger sitting there ready while she was texting on her phone. Never returning to this location…
Atmosphere: 2
Food: 4
Service: 1
Had an awesome experience and very friendly and good service the employee names is Xochilt very nice and welcoming attitude will definitely will be going back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Jack
Great place for a quick sandwich!!
Atmosphere: 4
Food: 5
Service: 4
I work right down the road so I go here every so often the past few months the food quality has dropped significantly. On top of that they never fail to mess up my order or just straight up give me the wrong one. And the wait Time is atrocious.
Atmosphere: 1
Food: 1
Service: 1
Listen. I had a rough day. I'm talking about had tons of jobs to go to and my truck battery quits the second I crank it on. I get through the day and im still broke and roll up to this jack in the box. I order a bunch of individual items and Braden at drive thru was so well versed in his job he informed me I could smash all the items I ordered into a combo meal just like the new "smashed jack "combo is. Dude saved me like two bucks and look.
Its $2. But did he even have to say anything at all? No. He could've just been a robot and said yes to everything I said and charged me accordingly. The guys attitude was great . Literally so great that im writing this review right now in hopes the big head jack himself reads this. Comes and pays a visit to see this man. And turn around give this mfer the biggest raise in his life cuz this service, THIS SERVICE. Is the ish the people wanna see.
He dont even know it but he gave just me an ounce of hope for humanity. Be like Braden cuz this world sucks for everyone and we all hate it to some degree but just show love to one another and let's ride this mfer together. BIG SHOUTS OUT TO BRADEN
Update: jack in the box just replied to my comment literally taking all the credit for Braden. NO WAYYYY BUDDY . I dont need jack in the box. YOU Need braden to keep your company afloat. GET IT STRAIGHT JACK
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