Love the doughnuts! They also have these sublime apple fritter bites that are just to die for, truly scrumptious.
Food: 5
Service: 5
Arturo Alejandro
I hadn't picked up donuts from here for a long while and today we bought a dozen mixed donuts and we all got the runs. My dog loves donuts and he also had a piece nsd got the runs. The glaze were not even glaze. They were like two days ago. My children were excited and after upset. The Asian guy at the window was rude when i asked him if he had a certain donut, he replied, how many very rude. Three different donuts, same reply. He looked like he knew we were the ones going to get bad batch. Forget This Place.
Food: 1
Service: 1
Life is Beautiful
Bought 3 kolaches sausage cheese. I took a bite out of one of them pulled a thin long piece of hair out of my mouth! I gagged so hard I almost threw up. I just called 3 times to address this and let them know no one answered the phone. So I am now writing this review. Won’t buy here again.🤢
Food: 1
Service: 3
Julissa Zavala
The short Hispanic lady with glasses is very rude for someone who works in customer service. Won’t greet you won’t look at you in the eye. Made fun of my mom because couldn’t find the straws. Pointed very harshly her finger at her and started laughing with coworkers. It sucks as is a cute shop but her attitude is horrible.
Food: 5
Service: 1
Myshell MyBelle
Just basic donut shop, nothing real extraordinary. That being said, it's my second choice in alvin.
Atmosphere: 2
Food: 2
Service: 2
Mary Jones
The kids and a loved these donuts
Atmosphere: 5
Food: 5
Service: 5
Ajah Ochoa
Donuts were stale. Worst Shipley's I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Bill “Catman” Catoire
Not very friendly. Donuts weren't fresh. Texture was dry.
Atmosphere: 1
Food: 3
Service: 1
Alfred Rodriguez
Ordered trough app ahead of time, arrived at 8:07 when app est 8:02. Waited 5 mi. In pick up window line and was told order not ready and go inside or drive around again. 30 degrees f outside had my son who wanted to be able to open window to grab order himself. Went around waited 7min and picked up. Not understanding why I had to do all this when others order at window and they get it ready right there for them. I had only 2 items donut holes and kolache.
Atmosphere: 3
Food: 5
Service: 1
ARTHUR GUZMAN
This location is absolutely horrible. I have been here a total of four times and each time is absolutely a disaster. I was hoping that at least one of my experiences would be good but I was wrong. This morning 12-13-24 was absolutely the last time for me. First of all customer service is out of the question, no greeting no eye contact NOTHING very low spoken and rude , I ordered a sausage and cheese kolache and a bag of donut holes and a milk, the donut holes and the kolache were just as cold as the milk. And this has happened every single time I have this place a shot. Somebody needs to manage this place better.
The food is great when they got it ready but it's never ready at 4am and the guy at the window has a bad attitude ftp
Atmosphere: 1
Food: 5
Service: 1
jeff osborne
Best donut and kolachi in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Sausage with Cheese & Jalapeño Kolache
Lilliana Ngok-Granados
I’m not one to usually write reviews but this is the third time this has happened. I get off of work around 2 am and when i get home I usually ask my sister to go get us some shipley’s, the food is always good but every time my sister comes back, she always tells me about the rude lady at the window who is impatient and mean and basically all around just a terrible person, how she gives attitude because they don’t have something even though it clearly states on the menu that they do. One time can just be a bad day, but 3 times is unacceptable and unprofessional. (there are more examples but one should be enough for a business)
Atmosphere: 1
Food: 4
Service: 1
Roger Trevino
Shipley’s has always been my favorite place for donuts and kolache’s but I just opened my box and I can’t believe the quality of the donuts and the amount of bread around the sausages of the kolache. Not to mention the cost for 12 kolache’s and 12 donuts $47! Wow! The quality has really went downhill and the cost has gotten ridiculous! I won’t be coming back to Shipleys!
Love the doughnuts! They also have these sublime apple fritter bites that are just to die for, truly scrumptious.
Food: 5
Service: 5
I hadn't picked up donuts from here for a long while and today we bought a dozen mixed donuts and we all got the runs. My dog loves donuts and he also had a piece nsd got the runs. The glaze were not even glaze. They were like two days ago. My children were excited and after upset. The Asian guy at the window was rude when i asked him if he had a certain donut, he replied, how many very rude. Three different donuts, same reply. He looked like he knew we were the ones going to get bad batch. Forget This Place.
Food: 1
Service: 1
Bought 3 kolaches sausage cheese. I took a bite out of one of them pulled a thin long piece of hair out of my mouth! I gagged so hard I almost threw up. I just called 3 times to address this and let them know no one answered the phone. So I am now writing this review. Won’t buy here again.🤢
Food: 1
Service: 3
The short Hispanic lady with glasses is very rude for someone who works in customer service. Won’t greet you won’t look at you in the eye. Made fun of my mom because couldn’t find the straws. Pointed very harshly her finger at her and started laughing with coworkers. It sucks as is a cute shop but her attitude is horrible.
Food: 5
Service: 1
Just basic donut shop, nothing real extraordinary. That being said, it's my second choice in alvin.
Atmosphere: 2
Food: 2
Service: 2
The kids and a loved these donuts
Atmosphere: 5
Food: 5
Service: 5
Donuts were stale. Worst Shipley's I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Not very friendly. Donuts weren't fresh. Texture was dry.
Atmosphere: 1
Food: 3
Service: 1
Ordered trough app ahead of time, arrived at 8:07 when app est 8:02. Waited 5 mi. In pick up window line and was told order not ready and go inside or drive around again. 30 degrees f outside had my son who wanted to be able to open window to grab order himself. Went around waited 7min and picked up. Not understanding why I had to do all this when others order at window and they get it ready right there for them. I had only 2 items donut holes and kolache.
Atmosphere: 3
Food: 5
Service: 1
This location is absolutely horrible. I have been here a total of four times and each time is absolutely a disaster. I was hoping that at least one of my experiences would be good but I was wrong. This morning 12-13-24 was absolutely the last time for me. First of all customer service is out of the question, no greeting no eye contact NOTHING very low spoken and rude , I ordered a sausage and cheese kolache and a bag of donut holes and a milk, the donut holes and the kolache were just as cold as the milk. And this has happened every single time I have this place a shot. Somebody needs to manage this place better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good Service.
Atmosphere: 5
Food: 5
Service: 5
The food is great when they got it ready but it's never ready at 4am and the guy at the window has a bad attitude ftp
Atmosphere: 1
Food: 5
Service: 1
Best donut and kolachi in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Sausage with Cheese & Jalapeño Kolache
I’m not one to usually write reviews but this is the third time this has happened. I get off of work around 2 am and when i get home I usually ask my sister to go get us some shipley’s, the food is always good but every time my sister comes back, she always tells me about the rude lady at the window who is impatient and mean and basically all around just a terrible person, how she gives attitude because they don’t have something even though it clearly states on the menu that they do. One time can just be a bad day, but 3 times is unacceptable and unprofessional. (there are more examples but one should be enough for a business)
Atmosphere: 1
Food: 4
Service: 1
Shipley’s has always been my favorite place for donuts and kolache’s but I just opened my box and I can’t believe the quality of the donuts and the amount of bread around the sausages of the kolache. Not to mention the cost for 12 kolache’s and 12 donuts $47! Wow! The quality has really went downhill and the cost has gotten ridiculous! I won’t be coming back to Shipleys!
Atmosphere: 5
Food: 1
Service: 5
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