Arby's

5214 S Western St, Amarillo
(806) 353-2370

Recent Reviews

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Elissa Burkett

Stopped in to have a quick lunch and received my food quickly and it was still so fresh that it burned my mouth (yes, it was so delicious that I was shoveling my food in as fast as humanly possible).
Shana, the manager on duty, was EXTREMELY attentive, friendly, and helpful with the guests and employees. The gentleman working the backline made my sandwich to perfection, even with all the modifications I made to it (hey, I'm a quick eater, but a very picky eater). The lobby was very clean, the condiment area was very organized, stocked and clean, and all the employees had a smile on their face. Will DEFINITELY be back again!
❤️

Atmosphere: 5

Food: 5

Service: 5

A Grant Madden

Got my order right, it was delicious and pretty quick. Better than most!

Atmosphere: 4

Food: 5

Service: 5

Jared Hollinger

They get a negative star.. horrible

Nathan Haskell

Clean location, prompt service and hot food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar

Tonya Salas

We were headed to Albuquerque and stopped here to get gas and a quick lunch. We got the roast beef sliders and they were fresh, hot and delicious! They were incredibly busy, but the staff was very friendly!

Dietary restrictions: I’m not too sure about vegan options or dietary restrictions? Each place served meat as their main source, so for vegan diets, I’m not sure?

Parking: It was very busy, with 3 separate restaurants combined together, but you pay separately? Kinda confusing, but the staff were great!!

Kid-friendliness: Of course they have a kid friendly menu!!

Wheelchair accessibility: Their restaurant is a combined restaurant with two other establishments. It’s very busy and can be quite confusing bc you have to order and pay at whatever line you’re ordering from? My granddaughter ordered from Arby’s as well as my BFF. I ordered from Godfather’s Pizza.. The food was great, unlike some Arby’s fries taste like old grease, theirs did not!! They were fresh and hot!! They have Handicap parking, a wheelchair entrance and tables for wheelchair accessible.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Greek Gyro and Curly Fries, Crinkle Fries, Beef 'N Cheddar, Classic Roast Beef, Roast Beef, Double Roast Beef

Eric Bural

The app is the way to go

Dale PXP

Love Arby’s and always will.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Crinkle Fries, Roast Beef

Partime Intellectuals

Mega beef sandwich had over an inch of beef on it. Split it with a friend. Was awesome, and I love the fries and horsey sauce.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Reuben, Roast Beef, Half Pound Roast Beef

Jerry Clayton

Staff was FANTASTIC 2 for 1 is great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Roast Beef, Half Pound Roast Beef, Double Beef 'N Cheddar, Double Roast Beef

ricky lloyd

Just went to order a med roast beef sandwich and drink. The girl at the counter couldn't decide which was most important... take my order or continue texting. When she finally looked up I asked for a medium roast beef sandwich, no sides, and a drink. She tried to get me to upgrade to a full meal. I said no thanks, she snickered and rolled her eyes... and I left... won't be back. No wo Der all the Arby's are closing up.

Atmosphere: 5

Food: 5

Service: 1

Paul Lowry

I've noticed a cpl of Arby's have closed down. They missed one. This Arby's cannot get an order down. Second time they have screwed my order. Won't be back

Atmosphere: 1

Food: 1

Service: 1

Kayleigh Rigby

Food is always cold or greasy
Staff is absolutely horrible, they are always extremely rude and ignorant

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Dip, Crinkle Fries, Classic Roast Beef, Roast Beef

Brandi Feist

Love the beef and chedder

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Roast Beef

dragon master plays and acts

I was in the Drive-Thru when the lady was kind of rude, when I asked for my food cooked to order, saying "we don't do to order and it would be like 5 minutes"
Besides that the food was great

Atmosphere: 1

Food: 4

Service: 2

Sheri Vasquez

When ordering they didn't even ask what we wanted to drink. Had to finish our order at window cause they the speaker they just wanted to rush us through. When giving us our food the girl said sorry I have all the orders messed up. Gave us our order and of course it was wrong. Ordered the correct items on door dash and the food seemed like it had been sitting for hours the brisket was hard to chew. I just won't ever go back.

Atmosphere: 1

Food: 1

Service: 1

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