Arby's
5214 S Western St, Amarillo
(806) 353-2370
Recent Reviews
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Went through drive thru paid almost $11 for fries, beef and cheddar tasted moldy, asked for regular bun and got the onion bun, out of milkshake mix and Arby's sauce but they give me several horsey sauce. So disappointed and won't be going back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Beef 'N Cheddar
Great people how haves respect for their customers and the have great customer service and they get your food out right away
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Crinkle Fries
I ordered the beef n cheddar combo. The sandwich was good, but messy. The curly fries were hot and crispy. I noticed they were out of several items including coke, and diet coke. Another guest tried to order the turkey sandwich but they were out of turkey. They were also out of their 3 pepper sauce. The dining room was dark and messy.
Atmosphere: 1
Food: 4
Service: 4
My order is not good misstek
Atmosphere: 5
Food: 5
Service: 3
Online would not work so I went somewhere else
Clean inside, went in to order and everything hot and fresh
TY
Atmosphere: 5
Food: 5
Service: 5
Restaurant dirty. I overheard employees talk about me because they thought I left. My food wasn’t even prepared after I placed the order online. Curly fries were hard and cold. I hadn’t been to an Arby’s in years and now I remember why. Won’t be returning to Arby’s!
Atmosphere: 1
Food: 1
Service: 1
Restaurant dirty. I overheard employees talk about me because they thought I left. My food wasn’t even prepared after I placed the order online. Curly fries were hard and cold. I hadn’t been to an Arby’s in years and now I remember why. Won’t be returning to Arby’s!
Atmosphere: 1
Food: 1
Service: 1
They act like the sauce packets come out of their paychecks.
Food: 5
Service: 1
Wish I yall really had the meats. Here's a tip if you can't be good at customer service maybe don't work in customer service. Our food was awful 😖. Not only that there was literally no one there but us and one more customer in the drive thru why was my food not fresh?
Food: 1
Service: 2
Restaurantji Recommends
Love the people they were awesome
Atmosphere: 5
Food: 5
Service: 5
This place has been nothing short of wonderful to me. The staff is fantastic and takes care of problems immediately. (I’ve only had one problem in the dozens and dozens of times I’ve been and it was so very minor but they handled it exceptionally)
I would recommend this place because you know that you will be taken care of by helpful and friendly staff and the food is amazing every time!
Brayton the manager is fantastic and very personable! You cannot go wrong here!
Atmosphere: 5
Food: 5
Service: 5
Stopped by the Amarillo Arby's off of 27 and was amazed at the juiciness. They really did have the meat. Impressive!
Atmosphere: 4
Food: 5
Service: 5
Stopped in to have a quick lunch and received my food quickly and it was still so fresh that it burned my mouth (yes, it was so delicious that I was shoveling my food in as fast as humanly possible).
Shana, the manager on duty, was EXTREMELY attentive, friendly, and helpful with the guests and employees. The gentleman working the backline made my sandwich to perfection, even with all the modifications I made to it (hey, I'm a quick eater, but a very picky eater). The lobby was very clean, the condiment area was very organized, stocked and clean, and all the employees had a smile on their face. Will DEFINITELY be back again!
❤️
Atmosphere: 5
Food: 5
Service: 5
Got my order right, it was delicious and pretty quick. Better than most!
Atmosphere: 4
Food: 5
Service: 5
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