Just a tip for the staff, if a customer orders a Chick Fil A patty by itself, they're watching their carbs and protein....please pick out a good juicy one. 😩🙏🏼
Atmosphere: 4
Food: 3
Service: 5
Cristal Cortes
Never had a bad experience until today. I waited 35 minutes just for a kids meal. Didn’t even get an apology for the wait time.
Atmosphere: 1
Food: 1
Service: 1
William soase
Great place & Food.
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
N C
Updated again 9-24... went back and your store still got the order wrong!! Can your emplyees not hear maybe? the cheese on 2 of 3 wrong on our sandwiches. American instead of pepperjack as ordered....so NO i will NOT be coming to this location ever. Updated from 5 to 1!! So frustrating. My fiance, who just worked all day picked up a salad. Drove 20 mins home to find no dressing, Therefore unable to enjoy his diet restricted dinner. When he called to see if he could come another day for a corrected order. They wouldnt DO A THING unless he got back in his truck, drove 20 minutes back to them sat in the long ass drive thru AGAIN cause his feet are killing him he isn't gonna get out CAUSE OF YOUR MESS UP!!! why you couldnt just make it right another day os ridiculous. 11 dollar salad wasted 🥗 whoevers the manager on duty at 7:30 pm on Oct 14th, your a joke. And ill hearted. Like a multimillion dollar company can't sacrifice a damn salad another day of his choosing cause you forgot part of the meal that makes is a damn meal. Yoi expected him to eat a dry salad. We better never meet in person. Way to loose customers for your lack of customer service and compassion.
Atmosphere: 1
Food: 1
Service: 1
Jim Siterlet
They screwed up my uber order and never made it right. Ended up paying $25 for a cold sandwich. Nothing else was edible. I expect better of them. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Sadie Soukup
Picked up a mobile order this morning, Dorthy was the very sweet lady helping me out. She was very friendly and so kind!
Atmosphere: 5
Food: 5
Service: 5
Leilani Vargas
whoever “lucie” is needs to learn to do her job right. had to repeat what we wanted like 3 times & STILL ended up getting our order wrong.😂
Josephine S
Probably one of the slowest locations in Amarillo. I’ve also noticed the food isn’t as good as other locations and rude staff.
Atmosphere: 1
Food: 2
Service: 1
Jana Tarr
I love Chick fol a SO MUCH, AND I understand mistakes happen, but I went thru the drive thru and asked for BBQ sauce, I even complimented how good Their sauce IS. But when I parked to eat I noticed, absolutely NO SAUCE AT ALL. SO, I GET OUT AND WALK TO THE FRONT DOOR TO ask for sauce, The manager, THE MANAGER!!!! LOCKS THE DOORS IN MY FACE.. SHE TELLS ME TO GO THRU THE DRIVE THRU AGAIN.... NONO NO.... I GET IN MY CAR AND BACK UP NEXT TO THE TRUCK THATS AT THE WINDOW... I WAIT FOR HIM TO LEAVE, I WALK UP TO THE DRIVE THRU WINDOW (CUTTING IN FRONT OF ALL THE CARS WAITING) AND kindly let the guy know that he forgot my sauce.... By the time all this is over of course I'm frustrated AND my food is cold
Food: 2
Service: 1
Recommended dishes: Nuggets
Megan Paige
Absolutely rude management (Jacoby in particular), they refused to fix my order when they messed it up. Laughed when it was explained to them they made a mistake.
CLOSING TIME IS 10pm I wanted to go inside at 8:40pm and the worker closed the door in my face, it is not acceptable to close your inside area that early, a grocery store would not deny customers an hour before closing; why should chick-fil-a? Forcing me to wait in the drive thru line for 20 minutes. And there should be no reason to deny me entry when the inside had people and the workers are standing by the register. AND ON TOP OF THAT MY FOOD WAS COLD! I will not be returning to this location again.
Just a tip for the staff, if a customer orders a Chick Fil A patty by itself, they're watching their carbs and protein....please pick out a good juicy one. 😩🙏🏼
Atmosphere: 4
Food: 3
Service: 5
Never had a bad experience until today. I waited 35 minutes just for a kids meal. Didn’t even get an apology for the wait time.
Atmosphere: 1
Food: 1
Service: 1
Great place & Food.
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Updated again 9-24... went back and your store still got the order wrong!! Can your emplyees not hear maybe? the cheese on 2 of 3 wrong on our sandwiches. American instead of pepperjack as ordered....so NO i will NOT be coming to this location ever.
Updated from 5 to 1!!
So frustrating. My fiance, who just worked all day picked up a salad. Drove 20 mins home to find no dressing, Therefore unable to enjoy his diet restricted dinner. When he called to see if he could come another day for a corrected order. They wouldnt DO A THING unless he got back in his truck, drove 20 minutes back to them sat in the long ass drive thru AGAIN cause his feet are killing him he isn't gonna get out CAUSE OF YOUR MESS UP!!! why you couldnt just make it right another day os ridiculous. 11 dollar salad wasted 🥗 whoevers the manager on duty at 7:30 pm on Oct 14th, your a joke. And ill hearted. Like a multimillion dollar company can't sacrifice a damn salad another day of his choosing cause you forgot part of the meal that makes is a damn meal. Yoi expected him to eat a dry salad. We better never meet in person. Way to loose customers for your lack of customer service and compassion.
Atmosphere: 1
Food: 1
Service: 1
They screwed up my uber order and never made it right. Ended up paying $25 for a cold sandwich. Nothing else was edible. I expect better of them. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Picked up a mobile order this morning, Dorthy was the very sweet lady helping me out. She was very friendly and so kind!
Atmosphere: 5
Food: 5
Service: 5
whoever “lucie” is needs to learn to do her job right. had to repeat what we wanted like 3 times & STILL ended up getting our order wrong.😂
Probably one of the slowest locations in Amarillo. I’ve also noticed the food isn’t as good as other locations and rude staff.
Atmosphere: 1
Food: 2
Service: 1
I love Chick fol a SO MUCH, AND I understand mistakes happen, but I went thru the drive thru and asked for BBQ sauce, I even complimented how good Their sauce IS. But when I parked to eat I noticed, absolutely NO SAUCE AT ALL. SO, I GET OUT AND WALK TO THE FRONT DOOR TO ask for sauce, The manager, THE MANAGER!!!! LOCKS THE DOORS IN MY FACE.. SHE TELLS ME TO GO THRU THE DRIVE THRU AGAIN.... NONO NO.... I GET IN MY CAR AND BACK UP NEXT TO THE TRUCK THATS AT THE WINDOW... I WAIT FOR HIM TO LEAVE, I WALK UP TO THE DRIVE THRU WINDOW (CUTTING IN FRONT OF ALL THE CARS WAITING) AND kindly let the guy know that he forgot my sauce.... By the time all this is over of course I'm frustrated AND my food is cold
Food: 2
Service: 1
Recommended dishes: Nuggets
Absolutely rude management (Jacoby in particular), they refused to fix my order when they messed it up. Laughed when it was explained to them they made a mistake.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always crispy and soft cookies 🍪
Atmosphere: 5
Food: 5
Service: 5
The lady at the front was so polite and the food was hot and the atmosphere was great. Heard a senses fail song.
Atmosphere: 5
Food: 5
Service: 5
Always good. Employees friendly. Food good. Salads great!
Atmosphere: 5
Food: 5
Service: 5
CLOSING TIME IS 10pm I wanted to go inside at 8:40pm and the worker closed the door in my face, it is not acceptable to close your inside area that early, a grocery store would not deny customers an hour before closing; why should chick-fil-a? Forcing me to wait in the drive thru line for 20 minutes. And there should be no reason to deny me entry when the inside had people and the workers are standing by the register. AND ON TOP OF THAT MY FOOD WAS COLD! I will not be returning to this location again.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Deluxe Burger
Great service
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