Chili's Grill & Bar

5016 Coulter St S, Amarillo
(806) 353-2992

Recent Reviews

Susan Ortega

Met a friend I had not seen in a very long time. The food was great. The service attentive hut not over bearing. Very good place to eat.Wheelchair accessibility: Easy to use.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajita Trio, Skillet Queso, Chips and Salsa

Mike Melton

Order two of their old timers with cheese they were so salty you couldn’t eat them

Food: 1

Service: 1

Sherrie Richards

I had the 3 for $10.99 special. Shared my chips and salsa because there was more than enough. The big burger came with fries. I took advantage of the cheesecake as well. I brought half the cheeseburger home because I was full. Really good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Old Timer Burger, Chips and Salsa

Lasinda Chism

Wait staff was not listening to our requests, and it took them a little while to get our drinks and chips and salsa. Other wise food great!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Bottomless Tostada Chips, Skillet Queso

Stephanie

I always enjoy eating at Chili's because my family and I have yet to have a bad experience or bad food. However, the lack of a full five star review lies in the fact that with our most recent visit my food allergy was overlooked despite having informed our server about it at least twice. We don't know if the issue was a lack of communication among the staff or a lack of knowledge about the food or both, but needless to say, my food had to be remade because of it.In short, while Chili's is still a great place to go, you might want to skip it altogether if you have a food allergy, especially if it's a severe one. A simple swap of an ingredient on their part would have left me in pain for days had I not caught it.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bottomless Tostada Chips, Santa Fe Grilled Chicken Salad, 3 for Me, Steamed Broccoli, Skillet Queso, Corn on the Cob

Walter Hoffman

Laura our server was very kind but was overwhelmed with how busy it was.My wife and I each ordered a 3 for me. We were brought our drinks by our server. This then followed a 20 minute wait for entrees that was delivered by someone else and we’re missing our soup and my wife’s salad. (Don’t mind waiting it’s busy and a Saturday night I understand. Just added to the described issue below.)Manager Chris in an orange shirt came by and asked how everything was? I asked for our items he said “Do you want them or I’ll adjust your bill?”We asked how can you adjust a bill for something we’re paying for and the price includes it? He just was rude kept saying he could and when I insisted I wanted the missing items still, he raised his voice & stormed off. Will never go back to that location again sorry. I’m not one to complain but as a manager, sheesh do better.

Atmosphere: 2

Food: 1

Service: 1

Liliana Valadez

Was seated in the bar. Had to get up to get our straws after asking. Had to get up to get napkins. No flatware given - had to ask. Never brought tea so I had to get up to ask for twa to go. He seemed

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Soup

Smith Smith

Consistently the the worst Chili’s I’ve ever experienced.I live one block away from this location, in the nicest part of Amarillo.I try them every two years just in case they actually got a manager who cares enough to hold there staff to a reasonable standard of excellence.Parking: This review is NOT about parking!!It’s about the terrible food quality and pathetic service that this location has consistently exhibited over the last 10 years

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Chips and Salsa

Mittie Goff

Slow night few diners in restaurant. Our wait staff were friendly and greeting as we entered and shown to a table and sitted. Drink orders were taken, giving time to look at the menu and make our selection. Our waiter was great at listening to our specific request for our food and noted special requests for preparation. Appreciated the chefs in the kitchen for attention to specific requests of our food.Dietary restrictions: In ordering food, I'm on a salt restricted diet and conscious of other restrictions. The wait staff was knowledgeable about the food and limitations they can reasonably accommodate. Food came out with a request for preparation to my specific needs.Parking: Light business night, when we were there. Parking was not a problem. If it is a weekend or there is a major event going on like basketball, other sports or local attractions, parking can be difficult.Wheelchair accessibility: Handicap parking is limited to spaces directly in front of entry to the building. There are just a few spaces available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Quesadillas, Skillet Queso, Grilled Chicken, Skillet Chocolate Chip Cookie, Soup, Steak, Chips and Salsa

Destiny Dodd

Everyone was absolutely

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas

Jonathan Sucha

If this is the restaurant in Amarillo, lousy service. Took 45 minutes to get my order and the restaurant wasn't busy.Fajitas not as good as the are at other Chili's locations. Chips were super greasy and overly salty. Not really editable.Bartender and my waiter wasn't around to follow up on my food order. Served me my drink, toom my order and was mostly history.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chicken Fajitas

Steven W.

Honestly it had been quit a while since I had been here. Went for lunch and got such amazing service. The burger was definitely one of the best burgers I've had in a while.

Atmosphere: 5

Food: 5

Service: 5

Richard Elsheimer

Hadn't been to Chilli's for quit awhile. We were impressed with the service and food.

Atmosphere: 5

Food: 5

Service: 5

Bree Kaye

Ordered it without an ingredient that I am allergic to. Came including that ingredient. Took one bite, spit out most of it. Tried to email - got no address. Tried calling, Manager didn't call me back so now I'm reviewing. $30 inedible food and a trip to ER. Lately Chili's is a disappointmentDietary restrictions: Included an ingredient I'm allergic to and asked to leave out. I can't recommend any menu items. Everything I've had lately has been disappointing

Food: 1

Jason Phillips

Service was

Atmosphere: 1

Service: 1

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