We left marble slab to try cold stone....cuz wow what happened to them. Anyways, yall.... Very nice guys working on 4/1/2024 at 7ish. Finally a place where most the mix ins are at least labeled and visible. BUT, yall need to add Amertto ice cream pretty plz. Cakes looked good, I'll be back for one in May. I had a caramel apple with nuts, toffee, chocolate. It was pretty good. My husband got the ice cream with mix ins.
Atmosphere: 4
Food: 4
Service: 5
Miranda Saiz
Best place to get ice cream in town! The owners are some of the best people you will ever meet and the staff is so kind and hardworking!
Atmosphere: 5
Food: 5
Service: 5
Cassie Turner
Had a miserable visit here, huge waste of time and terrible customer service.
Service: 1
Mel Ann M.
This is our favorite place to get ice cream in town. We used to live over there and now we drive across town to pay them a visit and so excited to see they are opening one closer to us soon!We love to hang out and eat our ice cream while there - great vibes! We always have great service!
Renea H.
Most flavors were out but the workers provided alternatives politely. I had no problems with customer service however an older short hispanic male interrupted my order telling the employees they were doing everything wrong and it was clear he could not hear or understand anyone in the store. I feel so bad for those kids
Allison Johnston
So good!! One of my favorite places!
Shannon Cooper
I ordered the Tall, Dark & Delicious cake for Father's Day. The cake I received looked very much like the cake I ordered (on the outside), but instead, it had mint ice cream. You wouldn't know exactly what type of ice cream you have until you cut into it. If they didn't have the ingredients for the cake I ordered, I wouldn't mind and would have picked something different. There wasn't any notification that I would receive a different type of cake. It was delicious like they always are, but it wasn't the correct one.
Chimichanga Q.
It's nasty and melted, the costumer serves was horrible and it was trashed ............................
Kevin S
Waiting in line for 15 minutes as they prioritize online orders for people that aren't even there yet. Never said a word to me as I'm waiting. Terrible service.
leticia szego
Came to get an caramel apple and they don't have shi*Woow you have just one job ? ?
Good ice cream , great service - ya five star!We will be back next time we are here in Amarillo
EDW
Having visited Palo Duro Canyon, which was very hot, we were so pleased to be able to stop off here for an ice cream. Lots of choice and friendly staff. Really enjoyed it.
Joey Wright
My fiancé and I came here to try another ice cream place in town. At first we tried Sweet Charlie’s (which did set the bar really high) and sought to try another one. We had the birthday cake remix and banana caramel crunch. The ice cream really good. I particularly liked the birthday cake remix more than the banana caramel crunch; however both were delicious. I definitely will get much more ice cream here in the years to come. Cold stone creamery is a good competitor to sweet Charlie’s for unique ice cream in town. Also, big kudos to the staff. They got that late night rush and was able to get everyone’s ice cream to them as quickly as they could without much delay. Keep up the good work!
Miguel Stewart
Friendly staff got my order wrong. I ordered a cone and received a cup instead. Will not be back anytime soon.
Amber Stout
With a dairy allergy i was so excited to see the silk almondml milk base here. It is sooooo good. Wish there was a vanilla option, but the chocolate with Oreos was a great treat. Glad to see the option for an occasional treat.
We left marble slab to try cold stone....cuz wow what happened to them. Anyways, yall.... Very nice guys working on 4/1/2024 at 7ish. Finally a place where most the mix ins are at least labeled and visible. BUT, yall need to add Amertto ice cream pretty plz. Cakes looked good, I'll be back for one in May. I had a caramel apple with nuts, toffee, chocolate. It was pretty good. My husband got the ice cream with mix ins.
Atmosphere: 4
Food: 4
Service: 5
Best place to get ice cream in town! The owners are some of the best people you will ever meet and the staff is so kind and hardworking!
Atmosphere: 5
Food: 5
Service: 5
Had a miserable visit here, huge waste of time and terrible customer service.
Service: 1
This is our favorite place to get ice cream in town. We used to live over there and now we drive across town to pay them a visit and so excited to see they are opening one closer to us soon!We love to hang out and eat our ice cream while there - great vibes! We always have great service!
Most flavors were out but the workers provided alternatives politely. I had no problems with customer service however an older short hispanic male interrupted my order telling the employees they were doing everything wrong and it was clear he could not hear or understand anyone in the store. I feel so bad for those kids
So good!! One of my favorite places!
I ordered the Tall, Dark & Delicious cake for Father's Day. The cake I received looked very much like the cake I ordered (on the outside), but instead, it had mint ice cream. You wouldn't know exactly what type of ice cream you have until you cut into it. If they didn't have the ingredients for the cake I ordered, I wouldn't mind and would have picked something different. There wasn't any notification that I would receive a different type of cake. It was delicious like they always are, but it wasn't the correct one.
It's nasty and melted, the costumer serves was horrible and it was trashed ............................
Waiting in line for 15 minutes as they prioritize online orders for people that aren't even there yet. Never said a word to me as I'm waiting. Terrible service.
Came to get an caramel apple and they don't have shi*Woow you have just one job ? ?
Restaurantji Recommends
Good ice cream , great service - ya five star!We will be back next time we are here in Amarillo
Having visited Palo Duro Canyon, which was very hot, we were so pleased to be able to stop off here for an ice cream. Lots of choice and friendly staff. Really enjoyed it.
My fiancé and I came here to try another ice cream place in town. At first we tried Sweet Charlie’s (which did set the bar really high) and sought to try another one. We had the birthday cake remix and banana caramel crunch. The ice cream really good. I particularly liked the birthday cake remix more than the banana caramel crunch; however both were delicious. I definitely will get much more ice cream here in the years to come. Cold stone creamery is a good competitor to sweet Charlie’s for unique ice cream in town. Also, big kudos to the staff. They got that late night rush and was able to get everyone’s ice cream to them as quickly as they could without much delay. Keep up the good work!
Friendly staff got my order wrong. I ordered a cone and received a cup instead. Will not be back anytime soon.
With a dairy allergy i was so excited to see the silk almondml milk base here. It is sooooo good. Wish there was a vanilla option, but the chocolate with Oreos was a great treat. Glad to see the option for an occasional treat.