Dunkin'
2823 S Western St, Amarillo
(806) 553-2274
Recent Reviews
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Why is it always closed? The potholes were so bad I’m lucky nothing broke & this place used to be my go to spot I really loved it but now? It’s just gone downhill.
Atmosphere: 2
Food: 3
Service: 3
Dunkin needs to shut this place down and pull franchise license - lobby is never open, store hours are not what’s advertised, drive up lane has HUGE potholes, employees not wearing hair covers for long stringy hair
I will never be back and purchase anything from this Location in Amarillo Tx
Atmosphere: 1
Food: 3
Service: 1
Lobby closed. Drive thru only....
Went in the morning and got some coffee and donuts for me and my daughter and when we got home, my daughter got her donuts and found a HAIR inside her donut 🤢🤮 how gross is that? Never again gonna buy anything from this place again, ( this happened (11/8) plus they say they open at 6am and when I drive by there around 6:10am I always wanna stop there before work for coffee, the lights are off from the building like wth? idk how this place stays open
Atmosphere: 1
Food: 1
Service: 2
Place is always closed and never have any donuts 😵💫
Atmosphere: 1
Food: 1
Service: 1
They made my coffee wrong but in a good way and now I have a new favorite coffee. For 6:30am the guys were super friendly.
Atmosphere: 5
Food: 4
Service: 5
Depending on the time of the day this location can be a bit difficult to get in and out of. I am so glad to see that they stopped charging for the little itty bitty pup cups. Never understood why they wanted over a dollar for one little squirt of whipped cream. Overall I'm happy with the place as I really like their coffee and it's nice that I can get a donut if I'm wanting a snack. Hit and miss with the staff. Just went today for my second time and they've got a huge hole in the drive-thru, hopefully they'll get somebody out and patch that.
Atmosphere: 4
Food: 5
Service: 4
Went through drive through but the coffee wasn't that good. McDonald's fraps and cold coffee was better.
Atmosphere: 4
Food: 3
Service: 4
Wow! I have been to this location a few times, during business hours, and the doors are locked! Drive thru is' open', but they don't have the food available. Service, if you can call it that, is non-existent. We called by phone to pre-order something (they are a Baskin -Robins also), but were simply hung up on. A called corporate to let them know the situation but haven't been back to see if it's been fixed.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service! They have very rude staff especially the girl with all the pierces on her face is extremely rude and hateful. Also lobby is always closed the parking lot has potholes all over the place. Afraid to drive through parking lot.Because you will damage your car
Atmosphere: 1
Service: 1
Restaurantji Recommends
The SWEETEST girls are working behind the counter. They are truly so kind and made our day (and made our coffee perfectly too)!!!
Atmosphere: 5
Food: 5
Service: 5
The ladies that work there are so nice and hard working! 💜 I go there 1-3 times duly for coffee ✨throws glitter✨
Atmosphere: 5
Food: 3
Service: 5
Nastiest coffee ive ever had and the hashbrowns taste freezer burnt and under cooked.
Atmosphere: 1
Food: 1
Service: 3
You need to updated your hours and show that you are closed on mondays
Went terribly down hill. Need new baristas
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