Firehouse Subs Soncy Road

Always a great sandwich

Atmosphere: 5

Food: 5

Service: 5

Amazing food and super friendly staff. Super polite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub, Hook & Ladder Combo, Firehouse Steak & Cheese

This place gets zero stars from me manager taking order cut us off mid order to tell us the total and to pull up when we didn’t get finished ordering the first sandwich had an ugly attitude and when I did complete my order and got to the window she snatched my card out of my hand and I asked if there was a problem she starts yelling and I asked for the manager she said it was her and I asked to speak with someone else she completely disregarded my request and continued with her attitude I told her I am also a manager and she needs to work on her customer service especially being a manager. All I wanted was a sandwich from my favorite place and get disrespected by a worker who is not even in the appropriate attire hair everywhere needs to be put upcorrectly, tighter or in a hair net. Someone fire her🤦🏽‍♀️ just disgusting behavior from a grown individual coming from an 18 year old manager herself.

The ABSOLUTE BEST Firehouse Sub I've ever had. The drinks are good. But, at the time, they were out of Cherry Lime. It was also very cold in there for older folks. Otherwise, the food, atmosphere, and service were great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

This location is disgusting. We went in early afternoon and it was not busy at all. There were flies EVERYWHERE and almost every table in the dining room was dirty with food and trash on the floor.
Several employees standing around talking and not working or even attempting to provide customer service. One did bother to wave the dozen of flies away from the food in the pick up area.
Then I found a hair in the lettuce of my sandwich... I would have loved to address this with a manager, but it was evident that there was not a capable one present at this location.

Atmosphere: 1

Food: 1

Service: 1

Online, I ordered a southwestern salad with gluten free chicken. When I went to pick it up I asked the cashier if she could confirm it was GF and she had no idea even after reading my order. She had to get a manager to confirm my order was correct. The manager said all their chicken tenders are always gluten free so that’s a big plus for future orders! The salad was delicious!

Atmosphere: 4

Food: 5

Service: 3

Loved it!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Very friendly people, amazing food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

When you purchase a large, they just put the same quantity of meats from a medium sub & throw it into a larger bun. Skimpflation is real here.

Atmosphere: 1

Food: 1

Service: 1

Best subs ever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

the price is absurd. over $16 for a small blt small drink and bag of chips. we tipped because the lady is right there and the screen has a number of tip options. there is no service to warrant that. food not as good as subway and price just outlandish.

Atmosphere: 2

Food: 3

Service: 1

AAA+ crew

Atmosphere: 5

Food: 5

Service: 5

The service was amazing my family and I love firehouse subs, the price is reasonable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Luke is the best!! had a big friendly smile. really took care of us. Gabriel was also fun to talk with.

Atmosphere: 5

Food: 5

Service: 5

Made my sandwich wrong. Even though they could see the mistake, they still took back the wrong sandwich to throw it away. Then, I waited even longer for a new one. Just unimpressed with service overall.