the tenders are AWESOME like no joke and the people were so nice everything GREAT!!
Atmosphere: 5
Food: 5
Service: 5
Angelina
Im not really the one to write a review but tonight I had to.. to start off the service was terrible right off the bat, I think it was the manager to, just constantly giving attitude for no absolute reason. it was 8:54pm so we understood that the lobby was about close so we just told her we would order to go (politely). but after being fed up with her being snappy about our order we asked her if they were in a hurry to close and she said “yes we are” which is very unprofessional. before we walked away to leave we asked for her name which she just looked at us and walked away without saying anything. and to top it off when we got back home with our food we come to find out the chicken in our chicken sandwich was either uncooked or who knows what.. I’ll put a picture. we ended up going back to try and talk to someone but ended up talking to the same lady and treated us the same it was 9:45 and she said “we just sold the last plate and the registers are closed so you can come tomorrow” they close at 10pm.. I’ve noticed that the lady in the photo has had issues with customers before, and she can be quite rude.
Atmosphere: 1
Food: 1
Service: 1
Charlotte Nord
I live near this Golden Chick and have gone there consistently since it opened. I had a punch card and they won’t honor it bc one of their employees were sheisty and handed out full cards. Find a better way bc you are pissing off your loyal customers. Then she forgot to give me back my debit card. Just a heads up if you think you can use your loyalty cards here.
VG TUCKER
cashier rushing us
Atmosphere: 2
Food: 2
Service: 3
erica borunda
Catalina has AMAZING customer service. She was sweet quick and to the point without making me feel rushed and without coming off rude. First time visiting this location and I have to say the experience was perfect!
Atmosphere: 5
Food: 5
Service: 5
Esperanza D
This girl have the nerve to talk crap about my mom right in front of me to her coworker 😡😡😡😡 her coworker saw me all late and said she’s at the counter We were given our food at different times the woman got mad when asked for her name. She rolled her eyes and was Very rude her name was BRISLY, E now we are eating cold food and we can hear her out loud talking crap in front of other customers as well don’t even go here just go somewhere else to eat because the energy also was so toxic and there so hateful
Atmosphere: 1
Food: 1
Service: 1
Xavier Rios
It is so rude to hear the employees gossiping about their customers due to their race Rolling their eyes at customers being very disrespectful, especially one girl in particular her and her best friend we were here at 4:30pm 08/08/25 were so disrespectful please stay away and BEWARE THIS PLACE IS SO HATEFUL we got one lady’s name but not the other Brisly, E
Atmosphere: 1
Food: 1
Service: 1
Dolores Hernandez
Service was bad we can tell everyone is being very rude and just staring at us for no reason we got our food very late and we did not even get it all together when we asked for the ladies name she got mad and then she rolled her eyes her name was BRISLY, E
Atmosphere: 1
Food: 1
Service: 1
Asshole Johnson
You can't eat service or atmosphere, the food sucked , cold. I'm gone won't go back.
Atmosphere: 4
Food: 1
Service: 4
Bailey Marie
Great experience, great food! Customer service was on point!
placed online order at about 17:02pm for asap order. order summary said order would be ready at 17:15pm. i arrived at location at 17:13pm at drive through window. server gave me kid's drink & said they were still working on order, which was perfectly understandable since it was still before the time specified. she asked me to pull up while they worked on the order. i didn't see any other cars through drive thru & no other people going in or coming out while i waited. at 17:25, i went into the store. the staff seemed to be joking around & i said i was checking on my order. it was packed & sitting on a shelf.
when i got home to eat, the strips were old, tough, dry & the worst chicken strips I've gotten from golden chick. the rolls were the same. green beans were inedible.
used to love eating golden chick in other places but this one was just a miserable experience.
also, it requires entirely too much effort to submit a review. there should be a link from an online order to do a review.
Food: 1
Service: 1
Cassie Bustos
I am very dissatisfied with the customer service out here. They are very unprofessional. The manager is snarky and the employees have no personality. They do not make the atmosphere pleasant to want to go back.
Atmosphere: 1
Food: 5
Service: 1
Edith Thellmann
The food was great and will definitely go back for some more!
Atmosphere: 5
Food: 5
Service: 5
Alexis Parra
Food was great. Usually people greet customers. Lady at the counter seemed busy with something else then looked at me like I was stupid.
the tenders are AWESOME like no joke and the people were so nice everything GREAT!!
Atmosphere: 5
Food: 5
Service: 5
Im not really the one to write a review but tonight I had to.. to start off the service was terrible right off the bat, I think it was the manager to, just constantly giving attitude for no absolute reason. it was 8:54pm so we understood that the lobby was about close so we just told her we would order to go (politely). but after being fed up with her being snappy about our order we asked her if they were in a hurry to close and she said “yes we are” which is very unprofessional. before we walked away to leave we asked for her name which she just looked at us and walked away without saying anything. and to top it off when we got back home with our food we come to find out the chicken in our chicken sandwich was either uncooked or who knows what.. I’ll put a picture. we ended up going back to try and talk to someone but ended up talking to the same lady and treated us the same it was 9:45 and she said “we just sold the last plate and the registers are closed so you can come tomorrow” they close at 10pm.. I’ve noticed that the lady in the photo has had issues with customers before, and she can be quite rude.
Atmosphere: 1
Food: 1
Service: 1
I live near this Golden Chick and have gone there consistently since it opened. I had a punch card and they won’t honor it bc one of their employees were sheisty and handed out full cards. Find a better way bc you are pissing off your loyal customers. Then she forgot to give me back my debit card. Just a heads up if you think you can use your loyalty cards here.
cashier rushing us
Atmosphere: 2
Food: 2
Service: 3
Catalina has AMAZING customer service. She was sweet quick and to the point without making me feel rushed and without coming off rude. First time visiting this location and I have to say the experience was perfect!
Atmosphere: 5
Food: 5
Service: 5
This girl have the nerve to talk crap about my mom right in front of me to her coworker 😡😡😡😡 her coworker saw me all late and said she’s at the counter We were given our food at different times the woman got mad when asked for her name. She rolled her eyes and was Very rude her name was BRISLY, E now we are eating cold food and we can hear her out loud talking crap in front of other customers as well don’t even go here just go somewhere else to eat because the energy also was so toxic and there so hateful
Atmosphere: 1
Food: 1
Service: 1
It is so rude to hear the employees gossiping about their customers due to their race Rolling their eyes at customers being very disrespectful, especially one girl in particular her and her best friend we were here at 4:30pm 08/08/25 were so disrespectful please stay away and BEWARE THIS PLACE IS SO HATEFUL we got one lady’s name but not the other Brisly, E
Atmosphere: 1
Food: 1
Service: 1
Service was bad we can tell everyone is being very rude and just staring at us for no reason we got our food very late and we did not even get it all together when we asked for the ladies name she got mad and then she rolled her eyes her name was BRISLY, E
Atmosphere: 1
Food: 1
Service: 1
You can't eat service or atmosphere, the food sucked , cold. I'm gone won't go back.
Atmosphere: 4
Food: 1
Service: 4
Great experience, great food! Customer service was on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Fried Chicken
Restaurantji Recommends
placed online order at about 17:02pm for asap order. order summary said order would be ready at 17:15pm. i arrived at location at 17:13pm at drive through window. server gave me kid's drink & said they were still working on order, which was perfectly understandable since it was still before the time specified. she asked me to pull up while they worked on the order. i didn't see any other cars through drive thru & no other people going in or coming out while i waited. at 17:25, i went into the store. the staff seemed to be joking around & i said i was checking on my order. it was packed & sitting on a shelf.
when i got home to eat, the strips were old, tough, dry & the worst chicken strips I've gotten from golden chick. the rolls were the same. green beans were inedible.
used to love eating golden chick in other places but this one was just a miserable experience.
also, it requires entirely too much effort to submit a review. there should be a link from an online order to do a review.
Food: 1
Service: 1
I am very dissatisfied with the customer service out here. They are very unprofessional. The manager is snarky and the employees have no personality. They do not make the atmosphere pleasant to want to go back.
Atmosphere: 1
Food: 5
Service: 1
The food was great and will definitely go back for some more!
Atmosphere: 5
Food: 5
Service: 5
Food was great. Usually people greet customers. Lady at the counter seemed busy with something else then looked at me like I was stupid.
Atmosphere: 3
Food: 5
Service: 2
The best tenders chicken ever
Atmosphere: 5
Food: 5
Service: 5
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