Hook & Reel Cajun Seafood & Bar

The greeter, she was rude. She gave me a dirty look when I came in & when I left. She didn't speak at all. The cashier,she had a nasty attitude. She just eyeballed me with a dirty look as i was paying You need to train your workers with better customer service skills. The food was sloppily prepared. It look like they just threw it in the box. Very nasty ppl. They just seemed surprised that someone like me was coming into their restaurant.

Atmosphere: 1

Food: 1

Service: 1

I’ve been here 2x and ordered Grubhub 1x

The times I have been there I was a little disappointed with the service. The servers don’t really like to hang around. I don’t know if that is due to customers saying they hang around too much, but both times I was there I didn’t get a drink refill until the check showed up. I was a little sad by that because I drink a lot while I eat.

The food is top notch though. Absolutely amazing tasting.

The only complaint I have about the food was my last order. I ordered clams, mussels, and shrimp.

Most of the clam and mussel shells were empty. I got maybe 1/3 of each with something in them. I was very disappointed because the food is so amazing, I wish the shells hadn’t been empty.

But the flavor of the food is to die for. No complaints there.

Atmosphere: 5

Food: 5

Service: 3

Shrimp boil for husband. Flounder and broccoli for me. It was great!.

Atmosphere: 5

Food: 5

Service: 5

We ordered fried shrimp and coconut shrimp plus fried pickles it was not good everything was breaded about the same food was bland tarter sauce no good don’t waste 60 dollars here go to Drunken oyster or even Red Lobsters there both better!

Atmosphere: 3

Food: 1

Service: 5

Great all around and prices were great

Atmosphere: 5

Food: 5

Service: 5

Food is good not great.

Food: 3

Service: 3

I had the seafood boil with lobster tail, black mussels and shrimp with heads off. It came with potatoes and corn on cob. I love the garlic butter (little spicy). Love the food!! It can get busy..but never have been disappointed.

Atmosphere: 4

Food: 5

Service: 4

Had a great lunch. Service was fantastic

Atmosphere: 5

Food: 5

Service: 5

Hubby order crab boil, the crab legs were so skinny could not get but 4 bites. I order chicken stripes talk about paper thin order salad defiantly not worth the money Will not be back

Atmosphere: 1

Food: 1

Service: 4

I had a VERY UNSATISFYING take out experience at hook n reel located off 5807 SW 45th Ave, Suite 310
Amarillo, TX 79109 I ordered a build your own seafood boil an spent $141 dollars at 8:37 pm an picked up at 9:30 (I only waited to pick it up because they always have extra wait time they never make it fast )an the fist time the muscles were over cooked mushy the re made it then we got home and the sausage was bad it was literally gray I ordered broccoli and I was only given 4 pieces also there was only one egg the sauce wasn’t sauce it was watery and the sweet potato fries were Soggy and greasy in the box it was a very horrible experience i will never go back again! Don’t waste your money or time here

Atmosphere: 1

Food: 1

Service: 1

Wonderful food! First time with Hook & Reel food, we Door Dashed catfish baskets with Cajun fries, and an order of hush puppies. The food arrived quickly and the fish was so fresh it was almost too hot to eat! Fabulous crunchy breading on the fish. Excellent fries. Hush puppies are moist, flavorful and crispy. Tarter sauce is tasty. Looking forward to trying other selections from Hook & Reel!

Atmosphere: 5

Food: 5

Service: 5

The bartender Erin, was awesome

Atmosphere: 5

Food: 5

Service: 5

Good flavor

Atmosphere: 3

Food: 5

Service: 3

It was so great

I've ate every weekend for last month after trying it for lunch at work. Service was excellent. I get em to go and eat em at home they stay fresh and hot. So tasty some of the best food I've ever had.

Atmosphere: 5

Food: 5

Service: 5