Jimmy John's
2807 S Western St, Amarillo
(806) 352-4540
Recent Reviews
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The employee was either having a bad day or stressed for this type of job. When placing the order, she was in a bad mood by the tone of her voice, and the food received had an old smell to it. Probably not be going back anytime soon
Atmosphere: 3
Food: 1
Service: 1
Terribly slow
Service: 1
Terrible customer service. I had to call to cancel an order he was rude and hung up before could say anything else.
Food: 2
Service: 1
I got charged for a larger portion than I ordered even though the order was repeated back to me correctly thru the speaker. Staff (possibly a manager) acted very put out that I did not want to pay double for double the amount of food I ordered. Watched her forcefully throw the incorrect sandwich in the trash thru the drive thru window. No one apologized for the mistake, the inconvenience or the wait to remake what I actually ordered. Won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
The music WAS HORRIBLY LOUD!! The cashier couldn't hear me above the speakers and she was only a foot away. Had to keep repeating myself to be heard.
Atmosphere: 1
Food: 5
Service: 4
I will no longer be going to Jimmy John’s especially this location. The employees act like we are a burden for coming in and ordering and then both of our sandwiches were made incorrectly. Sorry we bothered you and we won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, took hours to get my food, they gave no store with a drink and I’ll never eat here again
Very good sandwiches and good, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Two of the three sandwiches were wrong, one I asked for no mayo, there was mayo on it, the other doesn’t have mayo listed as an ingredient but still got mayo. I’m pregnant and the thought of mayo makes me nauseous. Normally I like Jimmy John’s, but not today.
Atmosphere: 3
Food: 1
Service: 4
Two of the three sandwiches were wrong, one I asked for no mayo, there was mayo on it, the other doesn’t have mayo listed as an ingredient but still got mayo. I’m pregnant and the thought of mayo makes me nauseous. Normally I like Jimmy John’s, but not today.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
They added fried crispy jalapenos to my #12 unwich instead of jalapeno ranch and I can't have fried food.
I gave it to one of the homeless people I passed so it wouldn't go to waste....
Food: 1
Want regular size serving of meats and things?? You have to ask for extra then pay the outlandish price. Not going here again
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
THE DRIVE-THRU IS SO SLOW ?
Atmosphere: 5
Food: 5
Service: 1
Went in and ordered a number 14. Got home to open a sandwich with three slices of ham and cheese. They also put a lot of pickles and a lot of mustard. I didn’t get a receipt back if not I would have gone back.
Food: 1
Service: 1
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