.20 upcharge for small drink?? Slow service! Definitely seems to be the worst one in town. It does not hurt though cause it’s McDonald’s. Maybe it will get better
Atmosphere: 2
Food: 3
Service: 3
Luis Cardona
I have to say over the last few months service has definitely improved. Not always perfect but definitely improved. Thanks for listening to feedback.
Atmosphere: 4
Food: 4
Service: 4
Nick M.C.Pherson
Thay have persistently gotten my meals wrong
Atmosphere: 1
Food: 1
Service: 1
Gabriel Rivas
This place is worst of the worst of all amarillo mcdonald's! The morning manger is very rude and unpolite! Food is old, burnt or cold! I would avoid this mcdonald's at all cost!
Atmosphere: 1
Food: 1
Service: 1
Rick Franks
First time in here and I gotta admit it was much cleaner than most. But the service definitely was lacking. The just look at you like your not there. Ill be taking my business elsewhere.
Atmosphere: 4
Food: 3
Service: 2
Alize Jimenez
Workers were very rude ! My food was cold fries weren’t salted and at that the lady at the window tried to give me a drink half empty that was her drink next to the drinks that went out she just put a lid on it and tried to give it to me when I refused it she turned around and called me names to the worker behind her ! Worst service ever I will not be back to this McDonalds
Atmosphere: 1
Food: 1
Service: 1
Charles Toponce
Worst wait time in Amarillo, they finally brought my food out 30 minutes later and forgot my drink. I gave up on the drink after t minutes because fries were getting cold. I will never be back to this McDonald's. Been their e different times and they were incredibly slow every time. No more
Atmosphere: 4
Food: 3
Service: 1
Cheney Hopkins
literally the most rude workers
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Hernandez (Jerry)
Food just never seems fresh fries and nuggets always stale
Atmosphere: 2
Food: 1
Service: 2
James Wallner
I'm starting to think the lobby is a secret social experiment to see how long it takes for someone to notice the cash register is just begging to be opened, and the only ones who'd catch me are the camera and the other customers who are probably also wondering if they're just a figment of someone's imagination. I've been sitting at this window pick-up for nearly 10 minutes and I'm starting to think I'm invisible, so I'm about to ask another customer to pinch me to see if I'm a real person today or not.
Bottom bun was harder than a rock. Fries cold and hard. Bacon quarter pounder didn't have bacon. Kids meal didn't have drink in the bag. We called the number and they said I had the wrong number.
Atmosphere: 1
Food: 1
Service: 1
Cherry Blossom
I ordered my Food on the app for the drive-through but unfortunately, I guess it says go in the restaurant. I asked lady on the drive-through that she can hand my food to me. She said unfortunately no I have to go inside to get it. so I went inside it took them 47 minutes. I finally received my Food. I saw the lady check my Food so I did not checked it because I thought she put everything I asked for in the bag unfortunately no that was not the case when I got home I was missing two items. There was no sauce in the bag for my chicken nuggets. Also ordered a big Mac with extra sauce and pickles and there was no sauce or pickles on the hamburger. And this is not the first time it happened on the one on SW 58th St. on Georgia. Couple days ago in the morning I ordered a sausage cheese McGriddle and they gave me sausage egg and cheese McMuffin instead, I tried to contact this McDonald’s. It went straight to voicemail four times so I contact McDonald’s corporation. A woman picked up and I told her about the situation. She told that they’re gonna have to do an investigation and She also told me that I will receive my refund and they also will contact me I never received my refund and they never contacted me. That’s why I’m writing a bad view. so this is the second time that 58th St. McDonald’s messed up my order if it happens one more time I’m not gonna go back there anymore. I’d rather take my business to 45th in Teckla I know it’s far away from my house, but at least they don’t mess up my food and they are very respectful…
Atmosphere: 1
Food: 1
Service: 1
Lori Huggins
I've given this McDonald's several, several chances to do a good job and they just can't seem to do it! Every time I go here something is wrong! The workers literally act like they literally hate being there
update ... they still keep messing up and forgetting big parts of our order!
Atmosphere: 1
Food: 1
Service: 1
Rocky Himes
Every time I go through the drive through, you can be the only person there and give your drinks and tell you jt will be just a mins just to tell 10 minutes to pull up and you hear them laughing at the next widow very disrespectful
Atmosphere: 1
Food: 1
Service: 1
Ysa Parra
Can’t even make an iced vanilla coffee with caramel drizzle without always adding caramel syrup instead, can’t make their food right.
.20 upcharge for small drink?? Slow service! Definitely seems to be the worst one in town. It does not hurt though cause it’s McDonald’s. Maybe it will get better
Atmosphere: 2
Food: 3
Service: 3
I have to say over the last few months service has definitely improved. Not always perfect but definitely improved. Thanks for listening to feedback.
Atmosphere: 4
Food: 4
Service: 4
Thay have persistently gotten my meals wrong
Atmosphere: 1
Food: 1
Service: 1
This place is worst of the worst of all amarillo mcdonald's! The morning manger is very rude and unpolite! Food is old, burnt or cold! I would avoid this mcdonald's at all cost!
Atmosphere: 1
Food: 1
Service: 1
First time in here and I gotta admit it was much cleaner than most. But the service definitely was lacking. The just look at you like your not there. Ill be taking my business elsewhere.
Atmosphere: 4
Food: 3
Service: 2
Workers were very rude ! My food was cold fries weren’t salted and at that the lady at the window tried to give me a drink half empty that was her drink next to the drinks that went out she just put a lid on it and tried to give it to me when I refused it she turned around and called me names to the worker behind her ! Worst service ever I will not be back to this McDonalds
Atmosphere: 1
Food: 1
Service: 1
Worst wait time in Amarillo, they finally brought my food out 30 minutes later and forgot my drink. I gave up on the drink after t minutes because fries were getting cold. I will never be back to this McDonald's. Been their e different times and they were incredibly slow every time. No more
Atmosphere: 4
Food: 3
Service: 1
literally the most rude workers
Atmosphere: 1
Food: 1
Service: 1
Food just never seems fresh fries and nuggets always stale
Atmosphere: 2
Food: 1
Service: 2
I'm starting to think the lobby is a secret social experiment to see how long it takes for someone to notice the cash register is just begging to be opened, and the only ones who'd catch me are the camera and the other customers who are probably also wondering if they're just a figment of someone's imagination. I've been sitting at this window pick-up for nearly 10 minutes and I'm starting to think I'm invisible, so I'm about to ask another customer to pinch me to see if I'm a real person today or not.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bottom bun was harder than a rock. Fries cold and hard. Bacon quarter pounder didn't have bacon. Kids meal didn't have drink in the bag. We called the number and they said I had the wrong number.
Atmosphere: 1
Food: 1
Service: 1
I ordered my Food on the app for the drive-through but unfortunately, I guess it says go in the restaurant. I asked lady on the drive-through that she can hand my food to me. She said unfortunately no I have to go inside to get it. so I went inside it took them 47 minutes. I finally received my Food. I saw the lady check my Food so I did not checked it because I thought she put everything I asked for in the bag unfortunately no that was not the case when I got home I was missing two items. There was no sauce in the bag for my chicken nuggets. Also ordered a big Mac with extra sauce and pickles and there was no sauce or pickles on the hamburger. And this is not the first time it happened on the one on SW 58th St. on Georgia. Couple days ago in the morning I ordered a sausage cheese McGriddle and they gave me sausage egg and cheese McMuffin instead, I tried to contact this McDonald’s. It went straight to voicemail four times so I contact McDonald’s corporation. A woman picked up and I told her about the situation. She told that they’re gonna have to do an investigation and She also told me that I will receive my refund and they also will contact me I never received my refund and they never contacted me. That’s why I’m writing a bad view. so this is the second time that 58th St. McDonald’s messed up my order if it happens one more time I’m not gonna go back there anymore. I’d rather take my business to 45th in Teckla I know it’s far away from my house, but at least they don’t mess up my food and they are very respectful…
Atmosphere: 1
Food: 1
Service: 1
I've given this McDonald's several,
several chances to do a good job and they just can't seem to do it! Every time I go here something is wrong! The workers literally act like they literally hate being there
update ... they still keep messing up and forgetting big parts of our order!
Atmosphere: 1
Food: 1
Service: 1
Every time I go through the drive through, you can be the only person there and give your drinks and tell you jt will be just a mins just to tell 10 minutes to pull up and you hear them laughing at the next widow very disrespectful
Atmosphere: 1
Food: 1
Service: 1
Can’t even make an iced vanilla coffee with caramel drizzle without always adding caramel syrup instead, can’t make their food right.
Atmosphere: 1
Food: 2
Service: 2
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