I went through the drive through right before closing yesterday. The employees were happy to serve me. I truly appreciate y'all positive attitude even while at the end of your shift. THX!!!
The worst McDonald’s to get food from! If you don’t mobile order or come through drive thru they don’t care to take your order! The kids in here are always cussing and making the managers look bad! Never come here
Atmosphere: 1
Food: 1
Service: 1
Rick White
Very clean bathrooms and good Coffee!! Interesting decor in the dining area.
Atmosphere: 5
Food: 4
Service: 4
Jenna Meyers
Sloppy work. Especially durning the nights! *will no longer come to this location*. Constantly forgetting items, sloppy work over sauces sandwiches. If you get a medium fry they’ll put the amount for a small. Chicken nuggets are 9/10 times served cold old and hard. Very disgusting very disappointing time and time again.
Atmosphere: 1
Food: 1
Service: 1
anita ordaz
All workers sitting around dining area, paid for our order on big screen, waited for 20 minutes, went to ask what's going on, showed our receipt, kid took it back and never came back to talk to us, waited a little longer, went back girl came up and said they never got any order,that I didn't pay for anything, had to show my bank statement where it showed I payed, got food, cold bread hard, never going back there again.
Atmosphere: 1
Food: 1
Service: 1
barry glidewell
Love their sweet tea
Atmosphere: 5
Food: 5
Service: 5
Yessica Frescas
If you want to be disrespected and yelled at by the employees and have the manager have the audacity to say you, the customer is the one I the wrong... this is the place for you... the drive thru employees got our orders wrong, and we're upset at us, the customers, for stating we had the wrong order. In what world is it OK for a drive thru customer step out to correct the order and get yelled at by the employees??? Wow, just simply wow.. if that was my job, my manager would have me in contempt for speaking to the customer that way. I will NEVER go back to this establishment.. FAIR WARNING to all!! This place is the WORST!! Please note, that a 1 star was posted.. but they really deserve zero stars.. WORST establishment in Amarillo!
Atmosphere: 1
Food: 1
Service: 1
Aubrie Smith
No matter how many chances I give this location my order is ALWAYS wrong. I shouldn’t have to go through multiple times to get everything I paid for. I use to work in fast food so I get mix ups happen but EVERY TIME is unacceptable. It really doesn’t take that long to make sure the whole order is in the bag and correct and it doesn’t take that long to read a customers order back to them. At this point I’m just going to drive the extra 10 minutes to the location on Teckla.
Service: 1
James James
Third time I was stupid enough to try this place. No one in drive through around 9 pm got in line to order a car got done before me in other line. Ordered a quarter pounder meal . Pulled up paid waited 7 minutes watching people milling about. Asked 3 times you we the quarter pounder? Yes. Saw a bag being carried around and to car ahead of me. Finally Asked the third time,,, was yours the quarter pounder? Yes. Got to pay and wait for cold under cooked fries and a cold burger. Go back and complain? Did that once waste of time. Save yourself the headache and time just throw money out the window.
Food: 1
Service: 1
Aspen Jimenez
i just had my fiancé get us a mobile order and she yelled at my fiance through the intercome then proceeded to take two more peoples order in the other lane before finishing with my fiance then when she gets to the window it happened to be the manger on duty acting this was treated her poorly then my fiance politely said thank yiu and the lasy just walks off mcdonald’s needs a better staff. shame on this manager.
Shitty service closes at 11 employees just sitting looking at cameras while we wait in line there is still 4 cars that decided to wait smh won’t waste my time here ever again
Atmosphere: 1
Service: 1
Amanda Hernandez
30 min for curbside is crazy...
Atmosphere: 1
Food: 3
Service: 1
earl keys
No noticed that dining room was closed for remodeling and that cause bad service and food was cold
Food: 1
Service: 1
Dominique Conde
Food was good, service was good
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Wall
Worst McDonald’s I’ve ever been to. Ordered 2 fish filets & 2 double cheeseburgers at the drive thru. Was asked to pull around front & it would be brought out. 20 min later, no food. Go inside wait 10 min to be helped, took another 10 min to make my order. How is 40 min for 4 very simple burgers fast food? Also very rude & dismissive.
I went through the drive through right before closing yesterday. The employees were happy to serve me. I truly appreciate y'all positive attitude even while at the end of your shift. THX!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Oreo Mcflurry, Mcchicken, Spicy Mccrispy
The worst McDonald’s to get food from! If you don’t mobile order or come through drive thru they don’t care to take your order! The kids in here are always cussing and making the managers look bad! Never come here
Atmosphere: 1
Food: 1
Service: 1
Very clean bathrooms and good Coffee!! Interesting decor in the dining area.
Atmosphere: 5
Food: 4
Service: 4
Sloppy work. Especially durning the nights! *will no longer come to this location*. Constantly forgetting items, sloppy work over sauces sandwiches. If you get a medium fry they’ll put the amount for a small. Chicken nuggets are 9/10 times served cold old and hard. Very disgusting very disappointing time and time again.
Atmosphere: 1
Food: 1
Service: 1
All workers sitting around dining area, paid for our order on big screen, waited for 20 minutes, went to ask what's going on, showed our receipt, kid took it back and never came back to talk to us, waited a little longer, went back girl came up and said they never got any order,that I didn't pay for anything, had to show my bank statement where it showed I payed, got food, cold bread hard, never going back there again.
Atmosphere: 1
Food: 1
Service: 1
Love their sweet tea
Atmosphere: 5
Food: 5
Service: 5
If you want to be disrespected and yelled at by the employees and have the manager have the audacity to say you, the customer is the one I the wrong... this is the place for you... the drive thru employees got our orders wrong, and we're upset at us, the customers, for stating we had the wrong order. In what world is it OK for a drive thru customer step out to correct the order and get yelled at by the employees??? Wow, just simply wow.. if that was my job, my manager would have me in contempt for speaking to the customer that way. I will NEVER go back to this establishment.. FAIR WARNING to all!! This place is the WORST!! Please note, that a 1 star was posted.. but they really deserve zero stars.. WORST establishment in Amarillo!
Atmosphere: 1
Food: 1
Service: 1
No matter how many chances I give this location my order is ALWAYS wrong. I shouldn’t have to go through multiple times to get everything I paid for. I use to work in fast food so I get mix ups happen but EVERY TIME is unacceptable. It really doesn’t take that long to make sure the whole order is in the bag and correct and it doesn’t take that long to read a customers order back to them. At this point I’m just going to drive the extra 10 minutes to the location on Teckla.
Service: 1
Third time I was stupid enough to try this place. No one in drive through around 9 pm got in line to order a car got done before me in other line. Ordered a quarter pounder meal . Pulled up paid waited 7 minutes watching people milling about. Asked 3 times you we the quarter pounder? Yes. Saw a bag being carried around and to car ahead of me. Finally Asked the third time,,, was yours the quarter pounder? Yes.
Got to pay and wait for cold under cooked fries and a cold burger. Go back and complain? Did that once waste of time. Save yourself the headache and time just throw money out the window.
Food: 1
Service: 1
i just had my fiancé get us a mobile order and she yelled at my fiance through the intercome then proceeded to take two more peoples order in the other lane before finishing with my fiance then when she gets to the window it happened to be the manger on duty acting this was treated her poorly then my fiance politely said thank yiu and the lasy just walks off mcdonald’s needs a better staff. shame on this manager.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Shitty service closes at 11 employees just sitting looking at cameras while we wait in line there is still 4 cars that decided to wait smh won’t waste my time here ever again
Atmosphere: 1
Service: 1
30 min for curbside is crazy...
Atmosphere: 1
Food: 3
Service: 1
No noticed that dining room was closed for remodeling and that cause bad service and food was cold
Food: 1
Service: 1
Food was good, service was good
Atmosphere: 5
Food: 5
Service: 5
Worst McDonald’s I’ve ever been to. Ordered 2 fish filets & 2 double cheeseburgers at the drive thru. Was asked to pull around front & it would be brought out. 20 min later, no food. Go inside wait 10 min to be helped, took another 10 min to make my order. How is 40 min for 4 very simple burgers fast food? Also very rude & dismissive.
Atmosphere: 1
Food: 1
Service: 1
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