McDonald's
1720 Ross St, Amarillo
(806) 376-5132
Recent Reviews
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Had missing items and when I left a message on the website they tell me ut is a delivery issue umm the bag is sealed why are my fries missing??? Not a happy customer and when the issue us resolved I will change my review
Atmosphere: 1
Food: 5
Service: 3
We ordered on the McDonald's app in the app just keep saying switch drivers switch drivers switch drivers this is ridiculous
The restaurant was dirty as soon as we walked in. That should have been our 1st red flag to leave. We proceeded to order. Once we got our food, we were missing good and 2 drinks. We got those, and I went to fill the drinks myself to find out EVERY DRINK was out and the whole drink area was disgustingly dirty!!!!! When I asked for them to fill it in the back, he said they are out of all drinks, but never said anything upon ordering! So we left without drinks. Once we got home, we realized the patties are paper thin….literally! The Big Mac, cheese burgers, nuggets, and rib sandwiche was all much smaller than usual but the price increased. And the taste was NOT there…..not that it ever was but it was especially bad this time! We will NOT be returning to this place ever again!!!!
Atmosphere: 1
Food: 1
Service: 1
Drive thru only but wait wasn’t bad , food was hot and fresh i feel like service was good so i definitely will be going back
Atmosphere: 3
Food: 4
Service: 4
Old stake nuggets - wrong tea! Tired of getting wrong food and old food. Unacceptable!
Atmosphere: 3
Food: 2
Service: 2
Order was incorrect and they did not fix it when asked.
Atmosphere: 1
Food: 1
Service: 1
Put in a mobile order at 9:55PM, pulled up to drive up and the lady was short and told me they were closed. I told her I put in an order on the app, and she said “it can be refunded”. They’re not supposed to be closed for another hour?
Crew working there tonight we're amazing. Food was fresh, fries were nice and hot, and there were nice. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Just okay as expected these days from McDonalds.
Atmosphere: 3
Food: 3
Service: 3
It's alright. Usually complaints as everyone else. Can't feed my family for cheap anymore but I still like it.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
BETTER CUSTOMER SERVICE!!! The lady at the speaker who took our order and cashed us out was incredibly rude. Looked like she didn’t even wanna be there. Rushed us the entire time while taking our order and was just not polite or respectful.
Atmosphere: 5
Food: 5
Service: 1
Did someone take a big slip from my drink or??? First time here and last time period.
Food: 4
Service: 4
Very friendly! Clean
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 large fries and a McFlurry. Gave me 3 medium fries that were luke warm and a half melted McFlurry with no lid. Tried to call 3 times but they were busy and couldn’t answer the phone
Atmosphere: 3
Food: 4
Service: 2
Doy not like how the lobby is run, with kiosk orders . I do like ordering from the app.
Atmosphere: 3
Food: 4
Service: 3
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