McDonald's
2000 S Western St, Amarillo
(806) 352-5061
Recent Reviews
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Ice cream machine broken. Missing fries from my meal.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
the overnight staff here absolutely sucks. someone needs to check on their employees because they obviously seem like they’re having a bad night.
Atmosphere: 1
Food: 3
Service: 1
One of the worst mc ds I've been to in a while which isn't saying much. Not sure what the hiring process is like but it seems mc donalds only hires people with zero people skills, no professional courtesy whatsoever, super slow, and the number one thing they look for is employees absolutely need to act like 1 extra sauce comes out of their paycheck! Also every restaurant around this area has their doors locked so good luck if you need to use the restroom or wash your hands because you are definitely not going to be acknowledged.
Atmosphere: 1
Food: 2
Service: 1
I spent close to $40. It was a simple order to. Only three 20 piece nuggets and 3 large fries. Got home where we still have no power to see that they only gave me two 10 pieces. Do not go to this location seems like they can't do simple math.
Food: 2
Service: 1
Recommended dishes: French Fries
The dude in the front didn’t even listen to my order and gave me a small 4 piece chicken nugget I ordered a large mchicken meal
Atmosphere: 1
Food: 1
Service: 1
These people have no clue what there doing just a bunch of idiots always making my food wrong need to fire the whole store and restart
At this point this McDonald has to go staff is lazy and hardly even busy for them to get your order wrong somehow still do
Ordered 2 20 piece nuggets and 2 6 piece nuggets and 2 hamburgers plain only received 1 10 piece and 2 6 piece nuggets. Very upset
Atmosphere: 3
Food: 1
Service: 1
Speed of service and quality of food was not up to standard
Atmosphere: 2
Food: 2
Service: 2
I ordered To Go through the app. I did NOT receive my McRib! I found a HAIR in my fries! I called, left a voicemail, no answer back. What a disgrace!
Edit: Store manager made it right. Thank you.
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Food was cold didn't even realize it was cause as soon as I got my food I was kicked out by the manager who was extremely rude about it for being a student at a nearby school
Kid-friendliness: Absolutely none
Atmosphere: 1
Food: 1
Service: 1
My order was incomplete & trying to contact the store to resolve this was impossible. The store is way less busy than it usually is at these hours, and I’ve called several times. I also did not receive a receipt when paying for my order when I asked for one, the window was closed and the employee went on to get the next order and wouldn’t open the window back while waiting. Horrible experience
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
Picked up something to eat on the way home. Everything was good.
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
As an employee here, I'll give you guys a honest review. To start, the employees! The employees are very sweet, it does sometimes depend on the time of day or the day it's self. We don't want to be rude, we are just as human. We love seeing you here tho!! Next, food. The food, well, it's McDonald's, not much can be expected when the food is all mainly drowned in oil that cooks it. Now I'd like to address the math room codes. We have those for a few reasons, one of which is to prevent loitering, and another of which is just because you need to be a paying customer! May be confusing, but it truly does make sense. I hope that you will all continue to come here as often as possible, have a terrific day!!
Wheelchair accessibility: We do have wheelchair ramps, wheelchairs won't be an issue! 🤍
Atmosphere: 4
Food: 3
Service: 3
Ordered with the app. Was pulled aside and waited for 18 minutes for my order while 6 cars came and left after me.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
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