Wonderful 3 generations Oriental Restaurant. The food selections are varied with multiple vegetarian options. My family and friends have been enjoying Pacific Rim for over 20 years. The Stir Fry Your way allows you to build it the way you want it. The appetizers and soups are all excellent. All the soups are fabulous. Lunch meal selections are generous and filling. There are several tasty tea selections. There is cozy romantic seating and seating for groups. Your meals are not rushed. They are wheelchair accessible. Take out and delivery are available.
Parking: Plentiful parking and handicapped spaces are available.
Kid-friendliness: There is a kids menu and plenty of kid friendly options on the main menu.
Wheelchair accessibility: There is wheelchair accessibility and service dogs are welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Pot Stickers, Egg Drop Soup, Lettuce Wraps, Crab Rangoon, Orange Chicken and Beef, Fried Rice
Sam Becerra
When there … friends were staying in motel next door .. Been there 4 times in 3 weeks..
Alicia P
I hate to give them a 3 on food. Before the flood, it was definitely a SOILD 4-4.5. The service is for sure one of the best in town.
Kid-friendliness: Kids are very much welcome. Even the loud ones. ?
Wheelchair accessibility: The restaurant is fully accessible.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pot Stickers, Egg Drop Soup, Shrimp Fried Rice, Lettuce Wraps, Crab Rangoon, Fried Rice, Sweet and Sour Chicken
stuart guillot
Very good food, very fast service and delivery. The hot pepper oil was the best I ever had and the lettuce wraps would give P.F. Chang’s a run for their money.
Atmosphere: 5
Food: 5
Service: 5
Boogie Man
Great good great place, Amarillo local
Atmosphere: 5
Food: 5
Service: 5
Rose
Awful customer service. I was looking for a new "spot" for Chinese cuisine and found this one. Eating out is a treat for me, so I take care to read the reviews- specifically one where another customer complained about the quality of his order. They had written back with a response of something like "if you had let us know, we could've fixed this for you!" (This is important)
The reviews talking about the general tso's and orange chicken are what really got me excited. So when I come to find out my order was wrong (they gave me fried rice instead of steamed, and sesame chicken instead of orange) and i called to have them fix it, the lady on the other side of the phone was extremely rude. only able to offer me driving 30 min to come back for a little pat of steamed rice, as she wasnt convinced that my orange chicken order was incorrect. (It was wrong.) ive been in the food industry for a long time and i made sure to let her know before she got snippy with me that mistakes happen, and thats okay, i understand ETC. its when she started raising her voice at me and arguing about what I said when I placed the order that i just said "maam, its fine. don't even worry about it if yall dont wanna fix it" I wanna note, I was not very polite to the end of this call, because of the lack of decorum on her part, and raising her voice at me FIRST. ridiculous. You deserve it at that point yanno. I was literally just trying to get this fixed. I didn't care if it was a refund, or gift card, or what. But one scoop of rice??? Not worth my 40$ meal being incorrect. Like I said I only get to eat out very once in a while and it's def a treat to try new places. I would have not made the mistake of putting the order in wrong in the first place. I know what it's like to have a customer irritated with you after a long day and I try my best to avoid having to even ask for help when it comes to my special-once-in-a-while treats like this.
By the way, the value meal is small. The food is just okay. Two value meals and an order of Rangoons will run you about 40$. The chicken itself is just little soft puts of fried whatever, not much meat there at all. I also wanna note the guy I was speaking to before he was interrupted by the lady that was rude to me was kind.
Andrew Rosenberg
Air conditioning was inadequate, restaurant was over 80 degrees and food was cold. Price ok but plate and portions small
Atmosphere: 1
Food: 1
Service: 1
Emily Rose Mckay
Awful customer service. I was looking for a new "spot" for Chinese cuisine and found this one. Eating out is a treat for me, so I take care to read the reviews- specifically one where another customer complained about the quality of his order. They had written back with a response of something like "if you had let us know, we could've fixed this for you!" (This is important)
The reviews talking about the general tso's and orange chicken are what really got me excited. So when I come to find out my order was wrong (they gave me fried rice instead of steamed, and sesame chicken instead of orange) and i called to have them fix it, the lady on the other side of the phone was extremely rude. only able to offer me driving 30 min to come back for a little pat of steamed rice, as she wasnt convinced that my orange chicken order was incorrect. (It was wrong.) ive been in the food industry for a long time and i made sure to let her know before she got snippy with me that mistakes happen, and thats okay, i understand ETC. its when she started raising her voice at me and arguing about what I said when I placed the order that i just said "maam, its fine. don't even worry about it if yall dont wanna fix it" I wanna note, I was not very polite to the end of this call, because of the lack of decorum on her part, and raising her voice at me FIRST. ridiculous. You deserve it at that point yanno. I was literally just trying to get this fixed. I didn't care if it was a refund, or gift card, or what. But one scoop of rice??? Not worth my 40$ meal being incorrect.
Like I said I only get to eat out very once in a while and it's def a treat to try new places. I would have not made the mistake of putting the order in wrong in the first place. I know what it's like to have a customer irritated with you after a long day and I try my best to avoid having to even ask for help when it comes to my special-once-in-a-while treats like this.
By the way, the value meal is small. The food is just okay. Two value meals and an order of Rangoons will run you about 40$. The chicken itself is just little soft puts of fried whatever, not much meat there at all.
I also wanna note the guy I was speaking to before he was interrupted by the lady that was rude to me was kind.
honestworkingfamily
First impression was exterior wasnt busy and seems like a older restaurant. Inside is nicely decorated. It has a cute atmosphere. So glad we went here. Everyone was welcoming. We were seated quickly for a large family of 7 that was great. Kids loved coloring the dragon drawings. We tried lots of menu items, and everything was delicious. We had hot and sour soup and egg drop soup. It was delicious. We also had generals toas chicken and. Super delicious light on breading which makes it million time better then most restaurants. We had sesame chicken, chicken fried rice and chicken lo mein so so good. Got the large portion on everything and it fed the whole family. Wish I lived in the area we would come often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Egg Drop, Chicken Fried Rice
Serge Bachkala
Very generous portions food was very good high quality.. hot and sour soup is one of the best I have had .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Chicken Fried Rice
THIS IS BY FAR THE BEST TASTING CHINESE FOOD IN TEXAS! ...I had to take my glasses off when I was eating it! Hands down SUPERB! ?
Food: 5
Service: 5
Charles Tyler
Food was good but couldn’t get past the dirt all over the kitchen exit door and bathroom doors. Thinking that if those are that dirty what does the kitchen look like.
Atmosphere: 2
Food: 3
Service: 3
William Harp
I ordered delivery to my hotel room! The food arrived quicker than the estimated time. The food was definitely fresh and hot. Had a great taste. The delivery driver was super cute for an older woman… Lol just overall a great experience from ordering online to the time the food arrived. I ordered to combo fried rice with chicken, beef and shrimp and an order of general Taos chicken
Food: 5
Service: 5
Donna Harris
Couldn’t eat it, threw it out. The sesame chicken tasted fishy and it was soggy.
Cobie Pennon
This place is awesome the food is delicious and the servers are so nice
Wonderful 3 generations Oriental Restaurant. The food selections are varied with multiple vegetarian options. My family and friends have been enjoying Pacific Rim for over 20 years. The Stir Fry Your way allows you to build it the way you want it. The appetizers and soups are all excellent. All the soups are fabulous. Lunch meal selections are generous and filling. There are several tasty tea selections. There is cozy romantic seating and seating for groups. Your meals are not rushed. They are wheelchair accessible. Take out and delivery are available.
Dietary restrictions: Gluten free, dairy free options
Parking: Plentiful parking and handicapped spaces are available.
Kid-friendliness: There is a kids menu and plenty of kid friendly options on the main menu.
Wheelchair accessibility: There is wheelchair accessibility and service dogs are welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Pot Stickers, Egg Drop Soup, Lettuce Wraps, Crab Rangoon, Orange Chicken and Beef, Fried Rice
When there … friends were staying in motel next door .. Been there 4 times in 3 weeks..
I hate to give them a 3 on food. Before the flood, it was definitely a SOILD 4-4.5.
The service is for sure one of the best in town.
Kid-friendliness: Kids are very much welcome. Even the loud ones. ?
Wheelchair accessibility: The restaurant is fully accessible.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pot Stickers, Egg Drop Soup, Shrimp Fried Rice, Lettuce Wraps, Crab Rangoon, Fried Rice, Sweet and Sour Chicken
Very good food, very fast service and delivery. The hot pepper oil was the best I ever had and the lettuce wraps would give P.F. Chang’s a run for their money.
Atmosphere: 5
Food: 5
Service: 5
Great good great place, Amarillo local
Atmosphere: 5
Food: 5
Service: 5
Awful customer service. I was looking for a new "spot" for Chinese cuisine and found this one. Eating out is a treat for me, so I take care to read the reviews- specifically one where another customer complained about the quality of his order. They had written back with a response of something like "if you had let us know, we could've fixed this for you!" (This is important)
The reviews talking about the general tso's and orange chicken are what really got me excited. So when I come to find out my order was wrong (they gave me fried rice instead of steamed, and sesame chicken instead of orange) and i called to have them fix it, the lady on the other side of the phone was extremely rude. only able to offer me driving 30 min to come back for a little pat of steamed rice, as she wasnt convinced that my orange chicken order was incorrect. (It was wrong.) ive been in the food industry for a long time and i made sure to let her know before she got snippy with me that mistakes happen, and thats okay, i understand ETC. its when she started raising her voice at me and arguing about what I said when I placed the order that i just said "maam, its fine. don't even worry about it if yall dont wanna fix it" I wanna note, I was not very polite to the end of this call, because of the lack of decorum on her part, and raising her voice at me FIRST. ridiculous. You deserve it at that point yanno. I was literally just trying to get this fixed. I didn't care if it was a refund, or gift card, or what. But one scoop of rice??? Not worth my 40$ meal being incorrect.
Like I said I only get to eat out very once in a while and it's def a treat to try new places. I would have not made the mistake of putting the order in wrong in the first place. I know what it's like to have a customer irritated with you after a long day and I try my best to avoid having to even ask for help when it comes to my special-once-in-a-while treats like this.
By the way, the value meal is small. The food is just okay. Two value meals and an order of Rangoons will run you about 40$. The chicken itself is just little soft puts of fried whatever, not much meat there at all.
I also wanna note the guy I was speaking to before he was interrupted by the lady that was rude to me was kind.
Air conditioning was inadequate, restaurant was over 80 degrees and food was cold.
Price ok but plate and portions small
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. I was looking for a new "spot" for Chinese cuisine and found this one. Eating out is a treat for me, so I take care to read the reviews- specifically one where another customer complained about the quality of his order. They had written back with a response of something like "if you had let us know, we could've fixed this for you!" (This is important) The reviews talking about the general tso's and orange chicken are what really got me excited. So when I come to find out my order was wrong (they gave me fried rice instead of steamed, and sesame chicken instead of orange) and i called to have them fix it, the lady on the other side of the phone was extremely rude. only able to offer me driving 30 min to come back for a little pat of steamed rice, as she wasnt convinced that my orange chicken order was incorrect. (It was wrong.) ive been in the food industry for a long time and i made sure to let her know before she got snippy with me that mistakes happen, and thats okay, i understand ETC. its when she started raising her voice at me and arguing about what I said when I placed the order that i just said "maam, its fine. don't even worry about it if yall dont wanna fix it" I wanna note, I was not very polite to the end of this call, because of the lack of decorum on her part, and raising her voice at me FIRST. ridiculous. You deserve it at that point yanno. I was literally just trying to get this fixed. I didn't care if it was a refund, or gift card, or what. But one scoop of rice??? Not worth my 40$ meal being incorrect. Like I said I only get to eat out very once in a while and it's def a treat to try new places. I would have not made the mistake of putting the order in wrong in the first place. I know what it's like to have a customer irritated with you after a long day and I try my best to avoid having to even ask for help when it comes to my special-once-in-a-while treats like this. By the way, the value meal is small. The food is just okay. Two value meals and an order of Rangoons will run you about 40$. The chicken itself is just little soft puts of fried whatever, not much meat there at all. I also wanna note the guy I was speaking to before he was interrupted by the lady that was rude to me was kind.
First impression was exterior wasnt busy and seems like a older restaurant. Inside is nicely decorated. It has a cute atmosphere. So glad we went here. Everyone was welcoming. We were seated quickly for a large family of 7 that was great. Kids loved coloring the dragon drawings. We tried lots of menu items, and everything was delicious. We had hot and sour soup and egg drop soup. It was delicious. We also had generals toas chicken and. Super delicious light on breading which makes it million time better then most restaurants. We had sesame chicken, chicken fried rice and chicken lo mein so so good. Got the large portion on everything and it fed the whole family. Wish I lived in the area we would come often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Egg Drop, Chicken Fried Rice
Very generous portions food was very good high quality.. hot and sour soup is one of the best I have had .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Chicken Fried Rice
Restaurantji Recommends
THIS IS BY FAR THE BEST TASTING CHINESE FOOD IN TEXAS! ...I had to take my glasses off when I was eating it! Hands down SUPERB! ?
Food: 5
Service: 5
Food was good but couldn’t get past the dirt all over the kitchen exit door and bathroom doors. Thinking that if those are that dirty what does the kitchen look like.
Atmosphere: 2
Food: 3
Service: 3
I ordered delivery to my hotel room! The food arrived quicker than the estimated time. The food was definitely fresh and hot. Had a great taste. The delivery driver was super cute for an older woman… Lol just overall a great experience from ordering online to the time the food arrived. I ordered to combo fried rice with chicken, beef and shrimp and an order of general Taos chicken
Food: 5
Service: 5
Couldn’t eat it, threw it out. The sesame chicken tasted fishy and it was soggy.
This place is awesome the food is delicious and the servers are so nice
Atmosphere: 5
Food: 5
Service: 5
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