Panera Bread

3522 S Soncy Rd, Amarillo
(806) 553-3015

Recent Reviews

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Kate Keadle

The potato soup is amazing. The bread bowls with the soup is well worth the extra cost!

Atmosphere: 5

Food: 5

Service: 5

Candace May

I took my 11 year old daughter here, because we were having a girls day, And wanted to try something new to us. I didn't catch the name of the girl who helped us, but she was so sweet. She has purple hair, and such a nice and friendly demeanor. We asked her what was something she would suggest, since we had never been there. She suggested the chicken bacon rancher and Mac and cheese. It was what my daughter ordered and it was delicious 😋. I had gotten some sandwich similar to a Philly and it was really good minus whatever the sweet sauce was on it. With a side of broccoli cheddar soup and omg that was phenomenal. The only thing we didn't really like was the extra bread that you get on the side, it was very hard, and cold in the center. But overall our experience was great, and I can't wait to go back and try more. The atmosphere of the place is so nice and laid back 😌

Atmosphere: 5

Food: 5

Service: 5

Addie P.

Dirty tables and floors. Someone looking like a customer passed a puppy to the person handling food and orders in the kitchen, who then took it inside the kitchen.

Atmosphere: 3

Food: 4

Service: 3

Shih-Shin Chou

Panera Bread can be hit or miss depending on location. This one was good. Their new pesto chicken dip and French dip sandwiches were both very good.

Atmosphere: 5

Food: 5

Service: 4

Jo Ann Gonzales

Don’t stop here …. Walked in and was told by cashier at 8pm that they were only serving soups because they were shutting down the line early. They had no tea, no sodas, only water. Then the kid decided they could make a sandwich. When our sandwich was brought out, I checked it and it had no meat. I’d had enough so I just asked for a refund. The kid acted like he never said anything about shutting down the line when the manager asked the line. Sadly this was my least favorite PB experience and my last at this store.

Atmosphere: 1

Food: 1

Service: 1

Roi Jan

Wow. I’m speechless how bad this location is. Beyond bad! Will never ever come back!
Disrespectful crew and poor food they ruining the name of Panera bread.

Atmosphere: 1

Food: 1

Service: 1

Nicole Sandoval

I've been hesitant to eat here because of the negative reviews, but I love Panera so I tried it today and I'm glad I did! The food was exactly as ordered and tasted great, and the woman at the counter was so friendly. She walked the tables several times making sure everyone was satisfied. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Ross Hastie

Went in store to simply buy a dozen beagles....simple... no one at register for 5minutes went over to the pick up window asked if someone would help the young lady said only 2 people working right now... I said forget it and basically taking my money somewhere else.....

Service: 1

Eve Duck

I come through all the time for the sips club thing and without fail if Tre is working the drive thru my day is better. He needs a raise. Such a great energy.

Atmosphere: 5

Food: 5

Service: 5

Olivia Kurian

Something is wrong with the lady working there. Trinity was not helpful at all and could not understand a single word I said and had to reenter our order several times. It almost seemed like she was intoxicated. And after several times repeating myself as clear as I could she still got the order wrong! Please find somebody else to take orders!

Atmosphere: 1

Food: 4

Service: 1

Jae Jae May

Came just before 8:30 and they said we only have soup because we are about to close. I get they close at 9 but you stop serving food thirty minutes early I don’t understand!

Service: 1

Duck Nelson

Tried this place twice and wish I didn’t.

Atmosphere: 1

Food: 1

Service: 1

Mahesh M

Dominic in the front desk is super kind 🙂 she made a fresh brew for us (even though we were the only customer there that time). She made our evening coffee-full ❤️
Don't forget to tell hi to Dominic if you get a chance to visit this cafe.

Atmosphere: 5

Food: 5

Service: 5

Tori Love

Placed a rapid pickup, took me longer than I thought it would to get there and since I only ordered 1 sandwich I assumed it would be waiting when I got there but no food bags were in the rapid pickup section, the lady at the counter told me rapid pickup would be placed at the counter instead when it was ready so I sat and waited for 10 mins before wondering if an inconsiderate person accidentally took my sandwich without looking at the name before I got there or if even worse someone stole it knowing it wasn't theirs. I got in line and waited at this point I had ordered my sandwich 40 mins prior and been waiting in the store for 15 mins. I explained to the cashier I think someone stole my sandwich, they confirm from my email what I had ordered, went back to check and came Right back out with my bag of food, I'm like wait...it was here the whole time? Cashier explained the guy was new and put it in the wrong spot.... How can everybody else's order make it to the counter then but one bag? And new or not there's a section Labeled rapid pickup so I don't get how they didn't know where to put the bag of food and somehow decided it should be put behind the counter where it can't be seen. I left trying to hold in tears as I'm pregnant and had been looking forward to this sandwich for 40 plus minutes and I'm thinking I should be patient when it was just sitting there the whole time. Then I go to eat it and I don't taste avocado on an Avocado sandwich...i had to Search for it and found 2 of the smallest slices on each side, that's total not even a half an avocado....very disappointed I love avocado that's the whole reason I got this specific sandwich, and it barely had any on it and that's when I burst into tears in my car in the parking lot of the Panera bread

Atmosphere: 2

Food: 1

Service: 1

Liz McGriff

Half the order was wrong or poorly made. Missed my Mac and I wanted the Mac! No tomato or cheese on the sandwich. Missing dressing and chicken on salad. Had to go back in for soup as well. Not happy!

Atmosphere: 2

Food: 1

Service: 1

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